Ivyandsophie Opiniões 

The Dress that I ordered arrived and the size and fabric were not as I expected, I thought it would be a nice cotton but its a nasty man made fibre - Now I need to send it back to get a refund and don't know how to go about this

This company, pictured as a typical clothing shop with a well made website is, in fact, seemingly just an import facility for junk Chinese clothing. Don't waste your time and don't waste your money filling the pockets of scam merchants

Wish I read the reviews before I ordered. The dress i ordered was horrendous! Nothing like the picture, awful fabric, more like tent lining.. and could have been made by a 5 year old. Complete rip off! No access to a website through any of the links and no option to return. I won't put it in a charity bag...straight in the recycling bin. Do not go there!!

It is a scam as others say. Items ship from China and are nothing like pictured which is a shame as the designs are nice. Material is cheapest polyester etc… have had a dreadful experience currently going through credit card charge back for false advertising.

When I got the order I felt like laughing and crying. The dress was absolutely ridiculous and smelt awful, couldn’t be further away from the photograph on the website. I find this hugely sad because these Chinese companies are ripping people off all over the world and people are falling for it. This is the kind of situation that kills trust and belief in human nature. Going forward, I’m going back to in-shop purchases, where you know exactly what you’re getting!

Terrible sizing. Ordered as per size guide but dress arrived enormous. Ordered smaller size only to receive an even bigger dress!! No response from seller with regards to return/refund. Now £90 out of pocket!!! Avoid!!!!

I would have given a zero star review if that were possible and wish I had checked Trust Pilot before I ordered. My order took weeks to arrive despite promoting itself as a Manchester home grown business. Order definitely came from a very long way away. Terrible quality and huge! I had ordered an 8 ( I am usually a 8-10) and was more concerned it might come up small. It is like tent and nothing like advertised. Horrible shiny material. I have just placed a second request for a return….
AVOID AT ALL COSTS!!! This company should not be allowed to advertise or trade - they flout trading standards.

Would give zero if I could, dress nothing like description, material shocking … delivery took weeks which tells you everything you need to know.. website misleading

Scam site- they’re based in China. Dress took ages to arrive and when it did, dress wasn’t as seen on the website. Really poor quality and shape. When I contacted them to request a refund they said I’d have to pay to send back to China or give me only 35% refund! Joke. I’ll report to my bank as a scam. Don’t use this company!

I wouldn’t even give them one star but can’t give less. Complete scam ! Implies it’s a Manchester company product from China absolutely terrible quality so bad I didn’t even give to charity it went straight in the bin!! Attempts at refund futile told could return but shipping same cost as product !!!! Settled on what they clearly believe is a generous offer of 45% refund which is totally in breach of my consumer rights but I just wanted nothing more to do with them . Don’t buy a single thing from this terrible terrible website

This is an awful item and like other reviews this product is not what was advertised. It is totally unwearable.

Why didn't I read the reviews. Horrible look. Nothing like picture. Fabric cheap and nasty. To return you have to pay the postage back to Asia. They should be reported. Just total rip off.

Avoid, avoid, avoid! They take weeks to deliver. I would have had a much better experience had I shopped at a well known China company. This Manchester claimed company is definitely a China based one! The clothing bares no resemblance to the pictures & videos. The material is cheep, thin, shapeless and shiny but at a much higher cost than aforementioned China based company. I waited nearly a month for delivery.
Customer Service are no help at all.

Appalling! Item was not received. Disputed the payment.

Absolute con, do not buy from this company, cheap material from China. Wish I had read the reviews before being sucked in.
Paid £39.99 waited 6 weeks for a cheap looking badly made dress.
Please avoid

WARNING!!Absolute Scam !!! Do not use !!! Cheap fabric/ not answering my return request/ took ages to arrive snd is nothing like the dress on instagram

Ivy & Sophie shop: I'm only giving 1 star because you can't give '0' score. Bought a dress for £44.99 in the sale. Though I was buying a quality item from a shop in Manchester. While I was on Shein, I found the exact same dress even the same photos on there for £18.99 and £13.99 on Temu. I was furious. I ordered it off shein, which arrived quicker than Ivy & Sophie. When Ivy & Sophie dress arrived I planned to send it back for a full refund only to be told that to send it back would cost me £20- £30 pounds as they like to cut down on the travel of item and carbo foot print and I was to send it back to China. Their customer service is terrible, I was fuming. I did e-mail them and say I had found the dress on Shein and that I wasn't happy with paying for Shein quality and there was no reply. The cheap dress i don't mind but the price I paid for it when you can get it for less than half price on Shein. NEVER BUY FROM THIS SITE try Shein you'll find your items on there for much less. Appalling company and customer service.

Items sent were shoddy poorly made and only fit for the bin. What a disgraceful company. I sent photos of the items I’d received plus photos of the advertised items for comparison. Their response was to inform me that it would cost me €20/30 to return and they could offer me 15% refund and would plant a tree!!!!!
I consider them to be a scam - disgraceful and a waste of £58.41!

Please please don't used ivy & Sophie. I have been Scammed by them. Item came from china, screwed up in scruffy bag. Dress I'll fitting and poor quality. I spent nearly £50 on this dress. Absolutely gutted. Emailed and sent message on Instagram. No response. My advice buy from well known large clothing companies, always guaranteed a refund. Im going through try by bank now to see if I have get money back. If I could give no stars I would, I'm fuming 🤬

Still not received my items placed weeks ago, realised now it’s just a scam, not uk based at all, as you can see from reviews clearly a Chinese company selling cheap rubbish, so I doubt I will be able to return, as just seen you have to pay the cost to return to Asia, fraud beware