Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve seen some negative reviews about the support, but I’ve only had great experiences. No matter how small or big my issue was, they never asked for money. The only time they mentioned costs was when... Ver mais

Classificada 5 em 5 estrelas

Ich nutze IXXO Cart für meinen Online-Shop, in dem ich Smartphones und Laptops verkaufe, und ich muss sagen, die Plattform hat mich wirklich überzeugt. Besonders beeindruckt bin ich von den benu... Ver mais

Classificada 4 em 5 estrelas

While searching for an e-commerce platform suitable for my handmade crafts, I came across IXXO Cart Multi-Vendor. It felt like discovering a hidden gem. Although the setup was a bit challenging at fir... Ver mais

Classificada 5 em 5 estrelas

When I started using IXXO Cart, I didn’t think much about marketing features—I was mainly focused on getting my store set up. But over time, I realized how much they’ve helped me connect with... Ver mais

Informações sobre a empresa

  1. Fornecedor de soluções de e-Commerce
  2. Serviço de e-commerce
  3. Empresa de software
  4. Fornecedor de software

Escrito pela empresa

IXXO Multi-Vendor is probably the most powerful shopping cart software to start an online shop or your own marketplace with unlimited vendors.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5/5 Marketplace Software

I run a unique gift shop, and with the help of the IXXO team I was able to use their ""Product Blends"" addon which had a positive impact on my business. I can create gift packs and combine products together. Also, it allowed me to offer personalized gifts and customized products, which has helped me attract new customers and increase sales. I received exceptional assistance from the support team and would highly recommend their services.

11 de maio de 2023
Opinião espontânea
logótipo da IXXO Cart

Resposta da IXXO Cart

Thank you so much for taking the time to leave this excellent review! We're thrilled that our "Product Blends" addon has positively impacted your unique gift shop. Enabling you to create gift packs and offer personalized and customized products is one of the critical features we designed to empower businesses like yours.

It's great to know that you've been able to attract new customers and increase your sales with the help of our software. Our team is dedicated to providing exceptional support, and we're delighted to hear that you had a positive experience with them.

Your recommendation means a lot to us, and we're grateful to have you as a satisfied customer. Please don't hesitate to reach out if you need further assistance or have more ideas. We're here to support your business every step of the way.
Thank you for choosing IXXO!

Classificada 5 em 5 estrelas

I have tried several multi-vendor…

I have tried several multi-vendor platforms in the past, but IXXO Cart has truly impressed me with its extensive range of features and functionalities. This software offers a level of power and flexibility that is unmatched by its competitors. The ability to customize and tailor my online marketplace to suit my specific needs has been a game-changer. I must express my utmost appreciation for the exceptional support team of IXXO Cart, with a special mention of Mr. Thomas.
They have been incredibly helpful and responsive, going above and beyond to ensure that I have a seamless experience with the software. Whether it's technical assistance or general inquiries, the support team has consistently provided top-notch support. I am thrilled to have discovered IXXO Cart, and I highly recommend it to anyone seeking a robust multi-vendor solution with exceptional support.

4 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Too many bugs and technical issues

The software looked brilliant in the demo. The features what they are offering are not offerred by any one else in the industry. We have purchased multivendor stand alone licence. Which is a life time licence. We have spent over a year of valuable time and money with IXXO. But we decided to move out of ixxo as too many issues were identified and they are serious impediments to the business. We raised the issues on a timely fashion over a period of one year. They suggested some alternative solutions to work around the issues rather than resolving them. Recently we were asked by Thomas to list all the issues and raise the ticket. We have done so. We have not received any response over weeks. So we thought it might be easier to bring it to the attention of everyone to help them make a correct decision.

Hello Thomas

Good afternoon. Thanks for the response.

I have looked briefly into the past tickets and consolidated this list.

1. Shopify product import fails.
2. More than one URL cannot be added for the bulk product import using CSV
3. Facebook marketplace integration does not work without the app.
4. Google store export works only from google not from our marketplace. We tried manual upload but the csv sheet do not contatin data on images. This is a prerequisite field.
5. CJ/DOBA dropshipping already in the menu. We contact CJ they denied any plugin for ixxo cart.
6. Order processing with abandoned orders
7. Google analytics integration GA4 not available.
8. Manual orders created sent out with an invoice shows up as already paid while no payment is received or no way to make payment.
9. Live Chat feature was advertised but do not suit the lay out. The whole layout was scattered when this adon was added.
10. Product inventory updates do not work using several preset options. When quantity is zero. The shopper can buy the product.
11. Vedor payment cannot be integrated to our payment provider. It only works with Paypal.
12. No subscription payments
13. The old data uploaded including images does not get cleared when deleted.
14. There is no option to upload multiple images with image URL's. It allows only one URL.
15. The export feed from the platform do not export image URL.
16. There are several layout issues with the given layout. We went with the layout as it was recommended by you as most suitable for the software version.
17. The flow of layout is very bad. There were too many steps to complete the shopping cart and payment.
18. The SMS feature works with only one selected SMS provider. They cannot be integrated with reputed platforms.
19. The site has become utterly slow after uploading few thousand products and images. We were told we need a plugin to speed up the site. We have invested in the plug in. The site loads with frames.
20. Their plesk server do not allow backups outside. This was raised 3 months ago and i was promosed they will look into it.

We did ask if they have any new updates/fixes for the above problems. We have not received any response. As time is money, it is very difficult to hold on long periods of time (one year) for the technical issues.
Ofcourse the choice to buy this product would depend on your requirements, time and investment capabilities over a very long periods of time.
Wish you all the best with your business.

Thank you

12 de maio de 2023
Opinião espontânea
logótipo da IXXO Cart

Resposta da IXXO Cart

Thank you for taking the time to share your feedback regarding your experience with IXXO. We value all customer input, including constructive criticism, as it helps us improve our software and services. However, I would like to address the concerns you raised in your review, as they do not accurately represent our software.

1. The reason why the free IXXO Shopify importer does not support product attributes is that Shopify's JSON file lacks the necessary information for attribute inclusion. However, the free importer does not have access to the complete set of data required to import and accurately represent product attributes within the importing process.

To overcome this limitation and enable the importation of products with attributes and variants support, we offer a paid Shopify addon. This addon utilizes the official Shopify API, which grants us direct access to the comprehensive data available on the platform. By leveraging the Shopify API, we can establish a secure connection and retrieve all the necessary product information, including attributes and their corresponding variants.

With the paid IXXO Shopify addon, you can enjoy the benefits of a seamless and comprehensive import process. It ensures that all relevant details, such as product attributes and their associated variants, are accurately imported and represented within your IXXO Marketplace (vendor stores). This feature is particularly valuable for your vendors that deal with diverse product catalogues, enabling them to showcase and manage their products effectively.

FYI with the IXXO Product Importer addon, you are not limited to importing products exclusively from Shopify. Instead, your marketplace vendors can leverage its flexibility to import products from any eCommerce platform or ERP system.

2. When it comes to importing product images through URL, it's important to understand the rationale behind the limit of only one image URL per product. As mentioned before, the decision to impose this restriction is primarily driven by security considerations and server resource management.

Allowing multiple image URLs per product can introduce potential security risks. By limiting the number of image URLs, we can ensure that only verified and trusted sources are used to import images. This helps protect your store and your customers from potentially malicious or inappropriate content that could be associated with unverified image URLs.

3. To successfully integrate your Facebook account with the APP, a few requirements need to be met, which was not the case in your case.

Additionally, your Facebook page should have a minimum of 3000 Page Likes. Facebook sets this requirement to ensure that your page has a sufficient audience and engagement level to benefit from the integration.

4. To successfully import products from Google's exported CSV into Google Merchant Center, you must ensure that your CSV file includes the necessary fields and requirements that must be adhered to for successful product listing and display on Google.

It's important to familiarize yourself with the Google Merchant Center guidelines and documentation, as they provide detailed instructions on required fields for importing products.

5. Our integration with CJ and Doba is designed to offer you a flawless experience when it comes to dropshipping. By leveraging their publicly available APIs, we have established a reliable and up-to-date integration that enables you to source products, manage inventory, and fulfill orders efficiently. With our commitment to keeping the integration current, you can trust that our system seamlessly integrates with CJ and Doba, empowering you to optimize your dropshipping business.
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Classificada 1 em 5 estrelas

SCAMS

SCAMS - the staff is rude and full of attitude - The structure of the website is terrible and unfunctional, we have a website a 12-year-old could have made. Told us to "Go home!"as we tried to explain the issues. We spent over $5k and it's completely wasted.

1 de março de 2023
Opinião espontânea
logótipo da IXXO Cart

Resposta da IXXO Cart

Thank you for taking the time to leave a review of our business on Trustpilot, but after reviewing our records, we could not identify you as one of our customers.

Unfortunately, we must address your review as it contains harmful and untrue statements causing serious reputational harm and financial loss to our business.

We have been operating since 2002 and have built a reputation for providing high-quality products and excellent customer service. Your accusations that we are a scam are baseless and have no factual basis. They are causing serious harm to our business, our employees, and our customers.

We take reviews seriously and appreciate feedback that can help us improve our services. However, we cannot tolerate reviews that are false, misleading, or damaging to our reputation. We have no other option but to forward your review to our legal advisors for further action.

We urge you to consider the potential consequences of making false statements about a business, including the harm it can cause employees and customers. If you have any concerns or issues with our business, we encourage you to contact us directly so that we can address them promptly and appropriately.

Thank you for your attention to this matter.

Classificada 5 em 5 estrelas

Great eCommerce platform

IXXO Cart is a great eCommerce platform. Creating an online shop or marketplace is super easy and the best part is that they have thought of everything.
There is no feature that is not available in IXXO Cart it's fully packed and their support is excellent. I would totally recommend it.

13 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing amazing support & product

Amazing amazing support! They are responsive, they know their product and actually help you with your issue. I cannot say enough about how amazing it is to know you have the support needed for store, fast and efficiently. Thank you so much!

3 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Online Grocery Marketplace

I'm so grateful for the IXXO Cart team. I had no idea how to create an online grocery marketplace, so I provided my website design to the support team for custom development, and in a few weeks it was all done! I was up and running. You guys are lifesavers!

10 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Best Multi-Vendor Software

IXXO Cart is a phenomenal company with a phenomenal product. They have been a tremendous help for my business and I couldn't be happier to have them by my side. IXXO Cart is well worth the investment and I don't think you will find a better team in the eCommerce industry.

16 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Delivery Management Softwere

I'm confident that IXXO Cart Multi-Vendor is the only delivery management platform in the industry that actually solves their customers' problems. Problems like automation, scalability, and fraud prevention are solved by IXXO Cart Multi-Vendor. It simply doesn't get any better than this! 5/5

18 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful

I was struggling to find a replacement for the platform I have been using for 4 years, but after trying IXXO Cart Multi-Vendor, it was a no-brainer! The support team is amazing and incredibly helpful. They helped me get up and running in minutes. The platform has endless functionalities and the UI is so easy to use.

11 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Really happy

I really appreciate the way IXXO supports their clients, not only the provide their replies are fast but their support is always on point without transferring you to others. Everything in IXXO is self developed and there are no third party plugins (developers) that will cause delays/issues/bugs to your project. IXXO Cart is an exceptional Multi-Vendor eCommerce software with lots of features that no other platform has. IXXO also excels at tailored solutions, they can definitely develop a solution that will fit your business needs and vision, as they did with my business model. Really happy with the software and the support.

6 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend

We use IXXO Cart for about a year. Platform for itself has a lot of useful functionalities. IXXO Cart is definitely worth more than its price. I highly recommend.

19 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent platform

Excellent platform, they have always been quick to respond to any of our questions and the knowledge base helps with lots of pieces too. Worth it.

14 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Switched to IXXO Cart

I recently switched to IXXO Cart MV and so far I am very satisfied with their software and support. I totally recommend IXXO Cart for their powerful features that you simply can NOT find ANYWHERE else in the market! One of the best eCommerce investments I've made. Their pricing is also very competitive.

19 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

IXXO Cart Experience

We have been using IXXO Cart Multi-Vendor for 4 months now after migrating from CS-Cart and we could not be happier. CS-Cart is full of bugs and their support is non-existent. With IXXO Cart we feel safe as we are in good hands and they can take care of everything. Their platform is very sophisiacated with LOTS of features that other platforms don't have. Their support is excellent and they help you reach your goals with ease.

18 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

To everyone who is thinking to start…

To everyone who is thinking to start business with IXXO => DO IT

Support is great, They are professionals, everything they do is working properly and we are very satisfied for our cooperation with them at least so far.

Spend some time with them to understand your project and you won't gonna regret it.!!

8 de abril de 2021
Opinião espontânea

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