Jack and Beyond Opiniões 135

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a birthday cake online for my daughter and couldn’t be happier with the experience. The cake arrived right on time, was absolutely delicious, and my daughter’s verdict was a big “yum yum... Ver mais

Classificada 5 em 5 estrelas

Two cakes were ordered this month - both daughters have February birthdays. The elderflower and lemon cake was superb and went down well with everyone. The red velvet cake was also lovely and delici... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing pastries! I ordered the lemon meringue pie a couple of days before Christmas eve. Arrived on time and impressed me immensely. The actual product looks far better than the website pics. Also, t... Ver mais

Classificada 3 em 5 estrelas

We had bottomless cake, the cakes tasted lovely and moist! Nice friendly staff but not attentive enough, we had to ask for another hot drink. The special lattes were disappointing, looked cool in col... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bolos
  2. Padaria
  3. Patisserie
  4. Padaria grossista

Escrito pela empresa

Creative Cake and Coffee Shop. Award winning cakes, mince pies and treats. Come and join us for a bottomless cake experience at 146 Battersea High Street.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

135 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Yum Yum

Ordered a birthday cake online for my daughter and couldn’t be happier with the experience. The cake arrived right on time, was absolutely delicious, and my daughter’s verdict was a big “yum yum!”

A special mention to the lovely girl who delivered it she was so friendly and kind, which really added to the experience.

It’s great to find such fantastic service even when ordering from afar. Highly recommend this shop and will definitely order again .

Bob ( Dublin )

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious vegan personalised cake

Not only did I order a cake last minute with several specifications (vegan, personalised message etc.) but they did an absolutely fantastic job and went above and beyond! The cake was absolutely beautiful and delicious and the people at Jack and Beyond were so lovely. The birthday girl absolutely loved the cake!

10 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Tropical Fruits and Cream…

I ordered the Tropical Fruits and Cream Layer cake (12") for my small wedding gathering of 28.
I've always imagined having a fruit cake on the day, and was really pleased Jack & Beyond had this at a very reasonable price (especially since it was for a wedding). I set the delivery on the day and location in London, and it came just in time before my scheduled cake cutting - which was a risk! But the cake was absolutely delightful and everything I wanted. It was light and fluffy, with fresh fruits. I only wished we'd been able to keep more of it at the end!

16 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Everything spot on...

Needed a cake to feed more than 50 people so they added a layer on to the 12 inch cake, which was more than enough. The cake - lemon and elderflower - tasted delicious, looked amazing and everything, down to the ordering and delivery was very smooth. Wouldn't hesitate to recommend and to use Jack & Beyond again.

22 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Short sighted and petty management

Short sighted management. I had a gift card purchased for me for my birthday by my daughter, but put it away and forgot about it. Found it a week ago and messaged them because it was 2 months out of date, to ask if they would still honour it. They wouldn’t extend it. So not only am I unable to enjoy my birthday gift, but my daughter is now out of pocket for the gift she purchased in good faith. Seriously? 2 months out of date? I’m shocked by their petty mindedness. Will not go there again out of principle and will make absolutely sure that I do not take any of the many guests that come to stay. Your loss Jack and Beyond!

Thank you for your sarcastic response. As already stated, I received this as a birthday gift. It has an expiry date on the front of the voucher and does not state when it was purchased. I have not had it for a year. It might come as a surprise to you that listening to your customers, rather than brushing them off, is a better policy.

19 de novembro de 2024
Opinião espontânea
logótipo da Jack and Beyond

Resposta da Jack and Beyond

Hi Alison,

Thank you for taking the time to leave a review. I have to admit this review comes as a surprise. Our vouchers are valid for 1 year from the date of purchase and this is clearly stated on them. During Covid times we have made endless amount of exceptions and extended countless amount of vouchers. As a small independent hospitality business we are simply unable to make more exceptions. I understand that it is frustrating that you have just found your voucher but I believe 1 year would have been more than enough time to use it.

Classificada 4 em 5 estrelas

Cake Cake Cake - LOVE!

The Victoria Sponge and Apricot Cupcakes were absolutely some of the best cupcakes I have ever had! Tasty even when cold, that's how ya know ;) Felt the chocolate Guinness & bailey's cupcakes could use more deep chocolate flavour in the sponge, which I found moist but a bit bland, as with the lovely silky buttercream, in which I could hardly detect any Bailey's which would otherwise have been great! So for the slight miss on flavour in the choco cupcake, 4 instead of 5 stars. Still, overall very pleased and will be a repeat customer.

30 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience for cake lovers

My friend and I (who are both cake obsessed) did the Bottomless Cake experience and we absolutely loved it! There are 7 different cake flavours on the menu and we were served a sharing plate at the start with one of each. The staff kindly explained to us that this gives us the opportunity to try all the cakes first before ordering more (you can order as many more slices as you want after finishing the sharing plate) and we loved all the cakes, they tasted so fresh. Our favourites were the Pistachio cake, the Cheesecake and the Carrot Cake but honestly they were all so nice! The staff were lovely and attentive. We also had a coffee each and it was amazing (and I am picky when it comes to my Flat Whites). Overall a great experience! Thank you J&B team!

29 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very Disappointed

My girlfriend booked for me the bottomless cake and hot drinks package for my birthday.
The experience was underwhelming at best.
Firstly, the service was non-existent as you had to go to the counter to pick your selected cakes and hot drink.
The cakes and hot drink are good but not exceptional.
I expected to be served as the bottomless package is timed.
No kind of food presentation when provided with the cakes.
I was disappointed as it was my birthday treat and was expecting something more bespoke, elegant and enjoyable.
Not coming back or recommending anyone.

17 de novembro de 2023
Opinião espontânea
logótipo da Jack and Beyond

Resposta da Jack and Beyond

Dear Cy, thank you for taking the time to leave a review about your recent visit and the Bottomless Cake offer. I am very sorry to hear that you were disappointed with the experience, however, I am also a little surprised by the quite harsh criticism here to be honest. Given the very reasonable price of £28 per person for unlimited cakes and hot drinks for 90 minutes with a big selection of flavours to choose from, I am not quite sure what you expected, especially since there was no service charge applied to your bill on the day. Our team is always here to help, and you would have been more than welcome to ask them for anything you needed at any point. We are an independent business and work hard to provide our customers with great service, handmade products, and good value for money, even in difficult times like this with rising costs of ingredients and the ongoing inflation. Again, I am very sorry the experience wasn’t for you personally and that you expected something more. Kind regards, Fulop (CEO)

Classificada 5 em 5 estrelas

Wonderful experience & Dog friendly

Wonderful experience & Dog friendly!
Highly recommend this place extremely friendly lovely staff.
I came here with my children and my dog and it was a lovely experience. It was my Dogs’s birthday. The staff were lovely with her, making her feel very loved and spoilt. She thoroughly enjoyed the doggy afternoon tea. I would highly recommend this place. The cakes are simply divine And it’s an overall lovely experience if there are a few of you, it’s probably better to book as it’s not the largest place, but they do have indoor and outdoor seating. I highly recommend this place and I will definitely be back x

30 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect delicious cake.

I ordered a surprise birthday cake for my son. It was delivered to his place of work. Delivered on time in perfect condition. Everyone who had a slice was very impressed with the delicious cake. They all wanted to know where it was ordered from.

3 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent flavours

Excellent flavours, we’ve ordered 3 birthday cakes from here so far and they never disappoint! Excellent customer support too and great communication

18 de junho de 2023
Classificada 5 em 5 estrelas

New favourite place!

The whole experience was excellent! I didn’t realise I had such a wonderful patisserie on my doorstep! I needed a cake for my mother’s birthday and I was amazed by the service and the cake itself. I chose the raspberry and pistachio cake which was light and so tasty with just the right amount of sweetness. It was so pretty we half didn’t want to cut it!
Thank you so much for a delightful experience

26 de maio de 2023
Classificada 5 em 5 estrelas

Insanely good vegan cake

Cake was incredible, got the vegan peanut butter and chocolate banana cake - I would highly recommend. Staff were really friendly, and great communication.

21 de maio de 2023

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