Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
A empresa respondeu
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Ver mais
A empresa respondeu
When I decided to purchase a pair of James Oro sunglasses it was the Smoke Tint Aristcrat not knowing it was 2 for 1 purchase. The boxes the glasses are shipped in makes them true collectors item. I... Ver mais
A empresa respondeu
Fixed a menu issue in a day allowing the option I wanted to be selectable for one of their bundle options. Quick response, turn around and solution implementation.
A empresa respondeu
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have about 8 pair of Jamesoro glasses love them all… Delivery always on time fast!!! Every time I step out someone always ask me. Where did you get those glasses? They’re super clean. keep up the good detail work job well done. 100%
great product and very responsive customer service
A peace of art
I was skeptical at first, but the quality of these glasses are superb. Always stylish and I am on my third pair.
My sunglasses are great every one compliments them . Great quality. Great communication.Fast delivery.
They really package these high end like designer shades. The ads had me feeling it. They feel very solid and sturdy. Well made. Why dont these have those auto tint lenses like ray ban? Thats the only draw back. For this price it should have it
The items came on-time and we're packaged well.i will continue to order from james oro.i love their products.
I’m loving these glasses so far. Great quality and got me feeling flyer than a bald eagle 😂
The products are mostly good, quality.
But I wanted to return a pair of sunglasses and they do not help me (so far) to do that.
I cannot send them back, they do not give me an address, nor a phone number (for UPS delivery) and they keep promising me some kind of Return Label that is being sent to my by e-mail, but I got no such e-mail.
I feel like being played.
By applicable law, as a consumer, I can return the product to them, if I decided to do so.
Paid a hefty price for the hydra frames after two months of wear the gold trimming is turning green like a fake chain upset that they used cheaper materials and charging a premium price for their shades
*update- customer service got in touch and was able to get me situated and got new frames sent for the trouble
Didn't receive Father's Day order. They use the slowest cheapest shipping method. There's no customer service, its non existent. This is why i should'nve ordered from a "company" with no cs phone number. I wish a certain person would stop find these clown ah companies
Ordered a pair of glasses from company. Order was canceled. Contacted them twice to find out why. No response.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.