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Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa
  3. Ginásio

Escrito pela empresa

We believe that high-quality women gym wear in the UK shouldn't come at an expensive price. What really costs a fortune to us, though, is how you feel while wearing it. That's why our goal is to inspire and empower you with confidence so that whether you're working out or just going about your day - there won't be any limits as far as where you can take yourself in life! We have been founded in 2019 and have grown to thousands of followers since. We unite the women community through the power of shared ambitions and experiences. Although our individual paths and end goals may be different, we are connected through strive to empower each other. Our purpose is to provide clothing and content to help everyone reach their potential and come together in a supportive community.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

21 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Didn't receive my order

I wish I had something good to say. But I haven't received my order at all, it has been sent but I never got any tracking details. When tracked with Shop it only shows it's waiting for information. I've messaged Jane Gun in every possible channel but getting no response from them. I live in Europe where they promise 3-5 days shipping.

Update, sent yet another email so let's see if my order is to be found.

27 de fevereiro de 2026
logótipo da JANE GUN

Resposta da JANE GUN

Hi there! we are truly sorry for your experience! Could you please share your order number by email here to investigate this further contact@janegun.com

Classificada 4 em 5 estrelas

Issues with delivering abroad. Great Customer Service

Update: I got my parcel. The quality is amazing and the Customer support was very helpful. Thank you so much!

I would order more but not sure about the delivery cost abroad. Hope you sort this out on your purchase page.

I have made my order 11 days ago and checking my trace number. It is still leaving the UK. After 11 days they packed my order when they promise you 4-5 days delivery to other countries

I ordered 2 leggins and a top and paid 12 EUR for delivery.

UPD in 2 weeks: my leggings have arrived and I am asked to pay more for delivery. Now, to get my parcel, I need to pay 26 EUR extra :) This is insane. While their policy along with the checkout message sais the shipment cost has already been included in the card.

Worldwide shipping: 2 weeks +40 EUR cost for delivery. Think twice before ordering anything from them

23 de julho de 2024
Opinião espontânea
logótipo da JANE GUN

Resposta da JANE GUN

Hi Ilona,

Thank you for your feedback. We are truly sorry for your experience with the delivery of your order.

We wanted to clarify not to leave your feedback here without response, as we mentioned in our email as well, that since this was an international delivery, customs fees may be added on top of the shipping charge. These fees are issued by border authorities and are unfortunately beyond our control.

We also apologize for the long delivery time. This was a busy season, and it took longer than expected. We are very sorry about this.

To compensate for the inconvenience, we have refunded the order price, shipping fees, and customs fees in full. We hope this has helped to resolve the issue.

Thank you again for your feedback! We greatly appreciate all feedback from our customers and take it very seriously as we continuously strive to improve our services and products.

With the best wishes,
Jane Gun team

Classificada 5 em 5 estrelas

Great gym set and quality

Great gym set and quality

24 de maio de 2024
logótipo da JANE GUN

Resposta da JANE GUN

Thank you Ilona, for your kind words and your feedback! We are really happy it’s resolved for you and that you enjoy your pieces! 😊

With the best wishes ❤️
Jane Gun team

Classificada 5 em 5 estrelas

Everything I'm looking for in…

Everything I'm looking for in activewear! I love how beautiful the pieces are, but also how they hold up to my tough workouts. The fit is really flattering with great contouring and support, and the leggings stay in place when i'm skipping for an hour! Love love love.

17 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely love JaneGun

I absolutely love JaneGun! They have a fantastic selection of gym sets that are of really good quality and comfortable to train in! Also, the shipment to Portugal was really fast, and the customer service was great ❤️

10 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I was actually very impressed with the…

I was actually very impressed with the quality of the brand! From the fabric to the packaging and tags, all exceptional quality! I was skeptical about ordering an all white set and if the material would be thin or see through, but happy to report it is thick, high quality material and not see through at all! Very happy with the feel and aesthetic of the set! Will be buying more!

8 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wow this brand is a true discovery for…

Wow this brand is a true discovery for me. Bought leggings from them just recently, and they are just perfect! Fabric is not too thing and sucks up all my assets exactly where needed and color is just beautiful, acidy blueish shade, very subtle. No see through when doing my squats, recommend it. Will buy more from them from now on

5 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Good customer service

Had a problem with a pair of scrunch bum leggings. I contacted customer service, got a very quick reply and the matter was sorted within a week.
I will certainly order again with them.

3 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic gym wear

I had never heard of this brand before a dear friend gave me a gym set (leggings Tie dye and sport bra) as a present…… best present ever!!! The bra is super comfortable, firm but not tight and the leggings are super soft and shape your body wonderfully. Highly recommended

13 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Quality Gym Sets

I have Just received my first order from here and I am sooooo impressed. Originally I looked at buying sets from the well known gym brands but didn’t want to pay £60 for a set! I bought several from here for £20 for the full outfit and I am so impressed with the quality! Really thick material and so comfortable in when working out! I will definitely be ordering again- the customer service from the brand is amazing too. Thank you so much

3 de fevereiro de 2022
Opinião espontânea

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