Southern Jar Company Ltd Opiniões 

145
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered my lids and they were delivered before the estimated time, very good, will definitely be ordering more from you

A empresa respondeu

Classificada 5 em 5 estrelas

Yet another good experience from this company, I ordered some little bottles for more wedding favours and Christmas gifts. They arrived well packaged in perfect condition within a few days. They’re my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I experienced great customer service with this company and I always had a very fast response time to any queries that I had. I ordered certain lids that later turned out to be out of stock, but Alexan... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I recently placed my fourth order with Southern Jar Company Ltd through jarslidsbottles.co.uk, and overall, I've been quite pleased. While one order took a bit longer to resolve, the team sorted it ou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cristais

Escrito pela empresa

Best Quality Glass Jars with Lids & Glass Bottles & Replacement Lids & Screw Caps & Cork Stoppers.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

145 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(145)

34 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Despite delays on my delivery I was…

Despite delays on my delivery I was updated and provide with a few more jars for the in convenience. I'm happy with the jars I received

3 de novembro de 2024
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Thank you for the feedback and sorry for the delay!

Classificada 1 em 5 estrelas

This company likes a joke at your expense

Only 99 lids arrived for my order of 100 jars and lids. I was given a refund of 10p and told to use the lidless jar for a candle!!! If I wanted a refund for the jar I would have to provide a video showing me opening the parcel and counting out all the lids, doing so one handed since I'd be recording with the other. I'm glad it was only 1 lid and not a dozen!
It is correct that after submitting this review I received an additional refund of 33 pence and was asked to edit this review which I am pleased to do.
The refund of 33 pence was given because I was considered to be an honest person and not a criminal mastermind plotting to defraud then of ....... 43pence! That's a relief. However, I was again advised to video as above.
I have since received another email...banning me from buying from them ever again. So the moral of this story is not to write a truthful but negative review otherwise you will be banned. Oh, and do make sure to video opening any parcel from them and video counting all the jars and lids otherwise it will be assumed that you have criminal tendencies intent on stealing .....43pence!!!

16 de novembro de 2024
Opinião espontânea
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Hi Tom,
Thank you for your feedback. You've been refunded for the jar as well, immediately after the lid refund. Please, check our correspondence.
LATER ADD: As you can see, the customer was refunded for the jar and lid before the 1-star review was written. We believed in customer's honesty, this is why we refunded him.
As we understand, the review was because of our joke regarding the unlidded jar. That's fine, we can accept 1-star reviews for any our jokes. We are not a serious seller. We like to joke. Sorry about that.

Best wishes,
Southern Jar Company team.

Classificada 1 em 5 estrelas

Missing jars and faulty lids

Ordered 30 jars with lids, 17 arrived with 15 faulty lids! Was asked to provide pictures and video which I did. He accused me of trying to scam him out of more jars as ‘ perhaps I couldn’t pay for more jars’ this was my third order with him and will be my last!

8 de novembro de 2024
Opinião espontânea
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Hi Lisa,
Thank you for feedback.
We believe you are providing incorrect information. Still no prove you received less jars. Only a photo with a closed box, which can fit 36 jars. CCTV will prove it on Monday.
We are really disappointed in that situation. And really wanted to help you. But we can't do anything.
Best wishes,
Southern Jar Company team.

Classificada 3 em 5 estrelas

Partial success

The product is good but the delivery date was several days later that it should have been. I needed that jam jar lids delivered in time as I had a deadline. However the admin was pleasant and helpful when I emailed.

27 de outubro de 2024
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Thank you for the feedback, Susan. And sorry for the delay. It was caused by moving warehouse. Now we are doing same day or next day dispatch, as usual.

Classificada 5 em 5 estrelas

Can’t fault anything!

Great product, very competitively priced. My order was also delivered swiftly and I was kept informed of its progress.

In all, exactly what you would hope for.

25 de outubro de 2024
Opinião espontânea
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Thank you, Lyn!

Classificada 5 em 5 estrelas

Exactly what I needed

Lovely product for a brilliant price. There's a big variety of jars for every need imaginable. I can't recommend enough

2 de outubro de 2024
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Thank you!!!

Classificada 5 em 5 estrelas

Great experience

Great experience, the website is easy to use and the order was processed very quickly. You’re really spoilt for choice with the number of jar designs you can choose from and jars are great quality. I’ll be back for my next order!

25 de setembro de 2024
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Thank you, Sam!

Classificada 3 em 5 estrelas

Would not recommend as all of the…

Would not recommend as all of the bottles that I bought, came with damaged, dented lids ..... very disappointed indeed

6 de setembro de 2024
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Hi Stephen,
Thank you for your feedback.
Please, send us a photo with the damaged lids and damaged bottles and we will refund you. Thank you.

Classificada 4 em 5 estrelas

Needs more packing

One of the jars was smashed to pieces. They should be wrapped more carefully with bubble wrap as they were not secure in the box and moved around a lot.

I had a very quick response and a refund so pretty impressive. I would use them again as they have a very good range.

4 de setembro de 2024
logótipo da Southern Jar Company Ltd

Resposta da Southern Jar Company Ltd

Thank you for the feedback, Julie. We will wrap them better. Please, send the photo of the broken jar to sales@jarslidsbottles.co.uk and we will refund you. Sorry for any inconvenience.

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