Absolutely a joke of a company 8 months on waiting list not one reply , delete my file details and ID and leaked data I will Perdue this legally through courts data protection app, one joke bankrupt c... Ver mais
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Somethings very wrong with this, my money hasn’t been able to be used since Thursday 18th of September 2025. Constantly being told it’s an issue with the payment provider but it’s impossible to get... Ver mais
A empresa respondeu
Tried Jazari for the first time, so far really pleased with everything. Clean, crisp, no-nonsense website, easy to navigate too. Used it to send money abroad; great exchange rate offered and no fee... Ver mais
A empresa respondeu
Stay Away! This application is purely made to steal from clients. All small deposits will arrive in your account without any issue. The minute you make a deposit of any larger nature( £1000-£1500) exp... Ver mais
A empresa respondeu
1,7
Muito mau
34 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
With no warning
With no warning, cannot access my funds or use my card for payments since 19th sept 2025. Every week for the past 4 weeks when I received my wages they hold it, prevent me from getting to it immediately from when it’s sent and they say they don’t know why I keeps happening. Now support is barely responding and giving the same generic responses of their payment processor having issues.
19 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Jermaine,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced. Thousands of people use Jazari every day for purchases, money transfers, and RNPL, and our customers always come first.
Recently, some transactions have not gone through as smoothly as expected, and we completely understand how stressful this can be. Please be assured that your money is always safe with us.
As part of our legal obligations under the Electronic Money Regulations 2011 (EMRs), we are sometimes required to carry out additional checks on transactions to remain compliant with UK financial laws. While these checks can cause delays, they are in place to keep everything secure. This may mean:
- A payment takes longer than usual to process or release, and/or
- We may need to request additional information to complete a review.
If a transaction is under review, the funds remain securely on hold until the checks are cleared, after which they are released as quickly as possible.
We understand waiting can be frustrating, and we truly appreciate your patience as we complete these steps to ensure compliance and security.
If you’d like to discuss your transaction in more detail, please contact us at hello@jazari.money, and we’ll be happy to help. You can also contact the Office of Financial Sanctions Implementation (OFSI) via their official channels for further support.
Thank you again for bearing with us. We’re committed to keeping you updated every step of the way.
Kind regards,
Team Jazari
SCAM
Shocking opened an account was verified offered £100 credit said arrive 2 hours or in mins 6 hours later nothing live chat replied 3 hours later then never again still didn’t get the cash even though I’ve signed a document and credit agreement they have my ID link to my everyday banking somethings not right with this company?
19 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Lisa,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced.
Recently, some transactions have not gone through as smoothly as expected, and we completely understand how stressful this can be. There may be a delay due to additional checks under the Electronic Money Regulations 2011 (EMRs), please rest assured your money is always safe with us.
We understand waiting can be frustrating, and we truly appreciate your patience and understanding, and we hope you’ll continue your journey with Jazari. If you ever need support, our team is always here at hello@jazari.money.
Somethings very wrong with this
Somethings very wrong with this, my money hasn’t been able to be used since Thursday 18th of September 2025. Constantly being told it’s an issue with the payment provider but it’s impossible to get any information, they are holding my money and aren’t letting me transfer to another account. It seems there a lots of people having the same issue.
Please avoid this company, do not open an account, save yourself the hassle.
20 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Lewis,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced. Thousands of people use Jazari every day for purchases, money transfers, and RNPL, and our customers always come first.
Recently, some transactions have not gone through as smoothly as expected, and we completely understand how stressful this can be. Please be assured that your money is always safe with us.
As part of our legal obligations under the Electronic Money Regulations 2011 (EMRs), we are sometimes required to carry out additional checks on transactions to remain compliant with UK financial laws. While these checks can cause delays, they are in place to keep everything secure. This may mean:
- A payment takes longer than usual to process or release, and/or
- We may need to request additional information to complete a review.
If a transaction is under review, the funds remain securely on hold until the checks are cleared, after which they are released as quickly as possible.
We understand waiting can be frustrating, and we truly appreciate your patience as we complete these steps to ensure compliance and security.
If you’d like to discuss your transaction in more detail, please contact us at hello@jazari.money, and we’ll be happy to help. You can also contact the Office of Financial Sanctions Implementation (OFSI) via their official channels for further support.
Thank you again for bearing with us. We’re committed to keeping you updated every step of the way.
Kind regards,
Team Jazari
AVOID! Supposed "Outage"
There is a supposed "outage" with the payment provider therefore no funds can be accessed! As people below this have said, I cannot withdraw, transfer or pay. I asked for my funds to be manually sent to a different account however the Indians ignore this and refuse to answer. I have sent 20+ emails and 50+ messages in Live Chat to be continually told theyre waiting for an update from the payment provider. No communication made to customers explaining the issue and no time frame on resolution. Currently withholding over £2,000 of my funds refusing to release anything by sheer ignorance. I have reported to FCA, Action Fraud & The Press.
Something isnt adding up, they have no official business address and the directors (all of them) are registered as a residential address.
Flat 6 Queensgate Court, 44 Alexandra Grove, London, United Kingdom, N12 8HL.
I have sent over 50 emails, 50 live chat messages and still no further in figuring out why I cant touch my money.
19 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Charles,
Thank you for your feedback. We’re sorry for the inconvenience you experienced earlier. We’re pleased to confirm that your issue has now been fully resolved.
While some transactions may be delayed due to additional checks under the Electronic Money Regulations 2011 (EMRs), please rest assured your money is always safe with us.
We truly appreciate your patience and understanding, and we hope you’ll continue your journey with Jazari. If you ever need support, our team is always here at hello@jazari.money
.
Kind regards,
Team Jazari
I have spent most of the day trying to…
I have spent most of the day trying to resolve issues regarding a payment from dwp which was made today ,to be told it takes 3 days to clear which is incorrect.
Then earlier this afternoon the funds were showing as paid into the account balance ,to then be declined when trying to use debit card to pay for goods and declined when trying to withdraw cash then declined when trying to send my wife a bank transfer !!! Been talking to numerous people on the app but response is very slow and no help at all.
Email address jazari provide does not exist and email address on debit card does not exist also , something not right with this company and needs investigating !!!!!
18 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Philip,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced. Thousands of people use Jazari every day for purchases, money transfers, and RNPL, and our customers always come first.
Recently, some transactions have not gone through as smoothly as expected, and we completely understand how stressful this can be. Please be assured that your money is always safe with us.
As part of our legal obligations under the Electronic Money Regulations 2011 (EMRs), we are sometimes required to carry out additional checks on transactions to remain compliant with UK financial laws. While these checks can cause delays, they are in place to keep everything secure. This may mean:
- A payment takes longer than usual to process or release, and/or
- We may need to request additional information to complete a review.
If a transaction is under review, the funds remain securely on hold until the checks are cleared, after which they are released as quickly as possible.
We understand waiting can be frustrating, and we truly appreciate your patience as we complete these steps to ensure compliance and security.
If you’d like to discuss your transaction in more detail, please contact us at hello@jazari.money, and we’ll be happy to help. You can also contact the Office of Financial Sanctions Implementation (OFSI) via their official channels for further support.
Thank you again for bearing with us. We’re committed to keeping you updated every step of the way.
Kind regards,
Team Jazari
Stay Away WORST APPLICATION
Stay Away! This application is purely made to steal from clients. All small deposits will arrive in your account without any issue. The minute you make a deposit of any larger nature( £1000-£1500) expect your payment to go on hold and Jazari will tell you there’s a problem. The only is problem is them scamming customers.
16 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Job,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced. Thousands of people use Jazari every day for purchases, money transfers, and RNPL, and our customers always come first.
Recently, some transactions have not gone through as smoothly as expected, and we completely understand how stressful this can be. Please be assured that your money is always safe with us.
As part of our legal obligations under the Electronic Money Regulations 2011 (EMRs), we are sometimes required to carry out additional checks on transactions to remain compliant with UK financial laws. While these checks can cause delays, they are in place to keep everything secure. This may mean:
- A payment takes longer than usual to process or release, and/or
- We may need to request additional information to complete a review.
If a transaction is under review, the funds remain securely on hold until the checks are cleared, after which they are released as quickly as possible.
We understand waiting can be frustrating, and we truly appreciate your patience as we complete these steps to ensure compliance and security.
If you’d like to discuss your transaction in more detail, please contact us at hello@jazari.money, and we’ll be happy to help. You can also contact the Office of Financial Sanctions Implementation (OFSI) via their official channels for further support.
Thank you again for bearing with us. We’re committed to keeping you updated every step of the way.
Kind regards,
Team Jazari
Had some money transferred into account…
Had some money transferred into account small amounts not a problem larger amounts still pending been sat on live chat for 3 hours to get the same automated answer stolen my money I will be taking this to financial service and legal team
14 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear brett,
Thank you for sharing your feedback. We’re truly sorry for the inconvenience you’ve experienced. Thousands of people use Jazari every day for purchases, money transfers, and RNPL, and our customers always come first.
Recently, some transactions have not gone through as smoothly as expected, and we completely understand how stressful this can be. Please be assured that your money is always safe with us.
As part of our legal obligations under the Electronic Money Regulations 2011 (EMRs), we are sometimes required to carry out additional checks on transactions to remain compliant with UK financial laws. While these checks can cause delays, they are in place to keep everything secure. This may mean:
- A payment takes longer than usual to process or release, and/or
- We may need to request additional information to complete a review.
If a transaction is under review, the funds remain securely on hold until the checks are cleared, after which they are released as quickly as possible.
We understand waiting can be frustrating, and we truly appreciate your patience as we complete these steps to ensure compliance and security.
If you’d like to discuss your transaction in more detail, please contact us at hello@jazari.money, and we’ll be happy to help. You can also contact the Office of Financial Sanctions Implementation (OFSI) via their official channels for further support.
Thank you again for bearing with us. We’re committed to keeping you updated every step of the way.
Kind regards,
Team Jazari
Don’t trust this app they are scamming…
Don’t trust this app they are scamming people nothing is real
1 de setembro de 2025
Opinião espontânea
Resposta da Jazari
Dear Jonyy,
We’re sorry to hear about your experience. Please know that Jazari is a regulated service and we take such concerns very seriously. We’d like to look into this further and resolve the issue for you. Kindly reach out to us at hello@jazari.money or via in-app chat and our team will be happy to assist you.
Kind regards,
Team Jazari
Excellent, easy to use
Tried Jazari for the first time, so far really pleased with everything. Clean, crisp, no-nonsense website, easy to navigate too.
Used it to send money abroad; great exchange rate offered and no fee so in the end got better value for money. The transfer went through within minutes; safely received. So far so good! Really happy with the experience, will definitely recommend!
31 de agosto de 2025
Opinião espontânea
Resposta da Jazari
Dear Ayesha, thankyou for taking the time out to share your feedback. We are glad to hear that your experience with Jazari has been positive. We are always here for any assistance in the future, whether via chat support or email us at hello@jazari.money.
I glad to find this service
I recently made an international bank transfer using a small amount of credit, and I was really impressed — it went through quickly and cost almost nothing. The customer support team was also fantastic: they responded very fast and did their best to help with my questions. I truly appreciate such great service!
29 de agosto de 2025
Opinião espontânea
Resposta da Jazari
Dear Maria, thankyou for taking the time out to share your feedback. We are glad to hear that your experience with Jazari has been positive. We are always here for any assistance in the future, whether via chat support or email us at hello@jazari.money.
STOLE MY MONEY- VERIFIED ME AND THEN…
STOLE MY MONEY- VERIFIED ME AND THEN SAID I COULD NOT HAVE AN ACCOUNT. SAID WOULD REFUND THE MONEY BUT I PUT IN BUT HAS BEEN 7 DAYS NOW.
CUSTOMER SERVICE JUST SAYS WAIT.
25 de agosto de 2025
Opinião espontânea
Resposta da Jazari
Hello Haden,
We are sorry to hear you feel this way. Please be assured that as an authorised agent of a Financial Conduct Authority (FCA) regulated Electronic Money Institution, we take the safeguarding of our customers’ money very seriously.
We never “steal” funds. In some cases, accounts may need to be closed in line with regulatory requirements and security checks. Where this happens, any eligible balance is returned to the account holder in accordance with our terms and conditions. As already communicated, the reversal transaction has been processed and it'll soon reflect into your account.
We would like to look into your case further and resolve this for you directly. Please contact our customer support team via in-app chat or at hello@jazari.money so that we can review your account and provide the appropriate guidance.
Stole my money of £199.78!!
Stole my money of £199.78!!! DO NOT TRUST THIS BANK. I sent money from my connected bank and tried to send it back, they blocked the payment, saying it’s under review! My own money that I’m simply sending to myself, it’s now been two days and still pending, they have stolen my money. Please return my money that you have stolen from me! I’ve only been sending in money from myself which frustrate me even more. DO NOT USE THIS BANK,THEY WILL STEAL YOUR MONEY.PLEASE RETURN MY MONEY BACK
21 de agosto de 2025
Opinião espontânea
Resposta da Jazari
Hello Jules,
We are sorry to hear you feel this way. Please be assured that as an authorised agent of a Financial Conduct Authority (FCA) regulated Electronic Money Institution, we take the safeguarding of our customers’ money very seriously.
We never “steal” funds. In some cases, accounts may need to be closed in line with regulatory requirements and security checks. Where this happens, any eligible balance is returned to the account holder in accordance with our terms and conditions. As already communicated, the reversal transaction has been processed and it'll soon reflect into your account.
We would like to look into your case further and resolve this for you directly. Please contact our customer support team via in-app chat or at hello@jazari.money so that we can review your account and provide the appropriate guidance.
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