I joined this gym a week ago, I absolutely love the variety of equipment and the aesthetic of the gym, but if I’m being honest, it’s biggest selling point and my favourite part is definitely the sauna... Ver mais
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Localização
Alterar localização2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB
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Really enjoying your fantastic facilities. Everything is so easy to use and every time I go you can use all equipment you want-no waiting (as you have so many of each machine).
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The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... Ver mais
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Terrible terrible gym atmosphere. Morning staff are extremely rude and unapproachable when asking for help and manager has no idea what she’s doing. Music is constantly too loud. Lack of PTs because s... Ver mais
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Informações sobre a empresa
Sobre JD Gyms - Bristol
Escrito pela empresa
Informações de contacto
2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, Reino Unido
3,9
Bom
256 opiniões
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The gym is super friendly
The gym is super friendly, especially the classes, they are amazing with great instructors and definitely the best thing about the gym! Unfortunately, many of the classes have recently been axed from the timetable, so if this continues I will definitely be looking for another gym with more regular and varied classes. Such a shame, as there's a real sense of belonging and community in some of the classes that have a loyal group of participants.
24 de novembro de 2024
Opinião espontânea
Resposta da JD Gyms - Bristol
Hi there Tracy, thank you so much for leaving us a review with your requests and suggestions. We are loving how passionate you are about doing the classes at our Bristol gym, we have heard how much of a great atmosphere is created by our team and members in them.
We are always willing to listen to our members when it comes to designing our class timetable, so please do not hesitate to share your thoughts with our management team on: Bristol@jdgyms.co.uk
We are sure the team will offer as much variety as possible whilst making sure the popular classes are catered for.
The JD Gyms Team 💚
Great gym, fantastic classes… shame class timetable is being reduced.
Really good gym with fantastic classes that have a friendly atmosphere… unfortunately more and more of the classes are being taken off the timetable! :(
17 de outubro de 2024
Resposta da JD Gyms - Bristol
Hi there Rosie, thank you so much for leaving us a review, the team in Bristol will be happy with the 4 star rating. We are loving how passionate you are about doing the classes at our Bristol gym.
We are always willing to listen to our members when it comes to designing our class timetable, so please do not hesitate to share your thoughts with our management team on: Bristol@jdgyms.co.uk
The JD Gyms Team 💚
First visit to JD gym in Fishponds
Went with my friend who is a regular attender at JD. Was welcomed by the manager and many of the other gym members. Very friendly gym with a good selection of equipment. Very clean surroundings. Very impressed.
7 de novembro de 2024
Resposta da JD Gyms - Bristol
Hi there Deborah. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience in Bristol and how welcome our team made you feel the minute you walked through the door 😊 💪 The JD Gyms Team 💚
JD gym is a great place to work out
JD gym is a great place to work out. It has a lot of different equipment to choose from, and the staff is always friendly and helpful. I would definitely recommend it to anyone looking for a good gym to join.
30 de outubro de 2024
Resposta da JD Gyms - Bristol
Hi there
Thank you for your kind words! We're thrilled to hear you're enjoying the variety of equipment and the friendly staff. It's our goal to create a welcoming and supportive environment for all our members. We appreciate you recommending us to others.
Best wishes
The JD Gyms Team
I wish there was more of the same…
I wish there was more of the same machines, there’s only one machine for abs and it’s always busy. I also wish they had more cleaning stations around the rooms
24 de outubro de 2024
Resposta da JD Gyms - Bristol
Hi Alana, thank you for taking the time to leave us a review, although we are naturally disappointed with the 3 stars, we still appreciate the feedback, as we are always looking to improve!
When it comes to an Abs workout, please do not hesitate in asking one of our personal Trainers in Bristol. We have no doubt that they would have a number of exercises up their sleeve that would have even more benefits than the Abdominal machine.
Best Wishes,
The JD Gyms Team
💚
This was my first experience of a gym
This was my first experience of a gym. I was anxious but found it easy to access with the app and was impressed with how spacious it was inside. I was able to use the machines I wanted. My only problem was when I went to exit I had no internet on my phone so couldn’t connect to the app to exit but luckily the person I was with informed me there was WiFi so I joined the WiFi and was able to use the app to exit but was a bit stressed for a few minutes thinking I was stuck inside the gym and there wasn’t any staff there that I had seen the whole time I was there.
4 de outubro de 2024
Resposta da JD Gyms - Bristol
Hi there Sarah, thank you for leaving us a review. We are thrilled to see the 4 stars ⭐But we are over the moon that you have chosen us to start your fitness journey!
As much as people love the gym, we would never keep someone trapped inside one of our facilities.
We are happy that you now know about the guest Wi-Fi. However to save anymore potential stress, we also have a 'Press For Assistance' green button which will alert the staff in the gym to come and assist you. You will find this near the entrance/turnstiles.
Keep up the great work.
The JD Gyms Team 💚
Helpful service
The JD team especially in Bristol is super kind and so helpful and everyone just brings a whole vibe when walking in into JD.
13 de setembro de 2024
Resposta da JD Gyms - Bristol
😊 Hi there Mihaela. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience in Bristol 💪
We will be sure to pass your kind words on to the team😊
The JD Gyms Team 💚
I really like the gym hall for its…
I really like the gym hall for its equipment and spacious layout. However, I’ve been facing an issue with the Wi-Fi—it’s been three days without a connection. I understand that efforts are being made to fix it, but I rely on the internet to access training videos on YouTube, and using my mobile data isn’t an option due to poor signal.
Additionally, I’ve noticed that there is no trainer available in the gym, especially when new members join. For example, I had to resort to YouTube to learn proper techniques myself. This could be risky for new members who might not know the correct form or techniques, leading to potential injuries.
29 de agosto de 2024
Resposta da JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. We are sorry to hear the WIFI hasn't been working on your phone. For any updates or support on this matter you can speak with a member of staff in the gym or email the manager on bristol@jdgyms.co.uk
We would recommend that you book in with an instructor for an induction. This will enable you to have a full tour of the machines and areas you are particularly interested in and help you familiarise yourself with the techniques needed to use them. Anyone can book in for an induction when they join. Please speak with a member of staff who will organise this for you.
Best wishes
The JD Gyms Team
Money-sucking thieves.
To cancel, they want you to write to them. In 2024. Just another scamming gym earning money off of making it stupidly hard to cancel their services.
5 de julho de 2024
Resposta da JD Gyms - Bristol
Hello
Thank you for your feedback.
To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.
Best wishes
The JD Gyms Team
Great gym
I go to the gym really late after midnight, it is absolutely dead which is nice for me as I am not confident and want to lose weight. I really have nothing to complain about as I really have no issues but the only thing that is a little annoying is that the changing rooms are closed during the late hours, meaning I have to get changed in the toilets. Not only that there is only one shower in the toilets that you can use but it just feels awkward as I don’t want to rush, but feel I have to just because it’s the only bathroom that people can use.
21 de agosto de 2024
Resposta da JD Gyms - Bristol
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Bristol, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
Love coming to JD just feel comfortable…
Love coming to JD just feel comfortable in here!! Friendly staff, clean gym and not waiting to use the machines as there is plenty of equipment for everyone! I will keep coming to this gym ❤️🫶🏽
16 de agosto de 2024
Resposta da JD Gyms - Bristol
Thank you Jess for taking the time to leave us a review. Firstly, we are loving your kind words about our Bristol gym. We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍 💚
Bristolian experience
A lot of equipment, only need some more for Abs. Crowdy ,but good place to work out
12 de agosto de 2024
Resposta da JD Gyms - Bristol
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
We appreciate your feedback and will take this on board to help us improve your experience!
Best Wishes,
The JD Gyms Team 💚
Resposta da JD Gyms - Bristol
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Resposta da JD Gyms - Bristol
Hi Simon, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪 💚
Re: Group Exercise
Hi there,
Been looking for a group exercise there is always a schedule in board but when you actually go to the gym there was no group exercise happening. Im wondering why is that?This happened twice already and even stayed there for an hour to wait if there will be a next schedule for exercise but nothing happens 😊
Hope you can look into this.
30 de julho de 2024
Resposta da JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you'd like to speak with the General Manager at your club, you can email them on bristol@jdgyms.co.uk
Best wishes
The JD Gyms Team
For the price it's a good gym, but not perfect
For the price it's a good gym, but not perfect. There are a lot of types of machines and a lot of free weights, but for most of the machines there are just 1 of each kind. Some of the machines it's hard to know how to use it and there are no instructions and gym instructors are rarely seen. The gym is kept a good temperature and music isn't too loud. Phone signal doesn't work in the gym which might cause an issue using the gym's app. There is free WiFi, but it's slow. Some areas of the gym are dark and I need to use another light to see the numbers. It's definitely worth it for the price and it's nice that there is no long term contract.
29 de julho de 2024
Resposta da JD Gyms - Bristol
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Thank you for your feedback, it really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
So much to chose from everyone is…
So much to chose from everyone is friendly like home from home . And if help needed it’s all around thanks for letting me in !!!
23 de julho de 2024
Resposta da JD Gyms - Bristol
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Great experience
Great experience.
Not a fan of QR Code or bust approach as my gym partner's code wasn't working and only one of us could enter. Thankfully there was a cleaner on shift to open but if it were 2am or so for exqmple, I'm not confident the issue may have turned out so smoothly
1 de julho de 2024
Resposta da JD Gyms - Bristol
Hi there
We are sorry to hear that your gym partner's QR code isn't working. It can sometimes help to delete the APP and re-download it. We hope that helps.
Best Wishes
The JD Gyms Team 💚
Unimpressed
Unimpressed. First time, couldn't even get into the gym with the barcode, and there were no staff members at that time to offer support. App is very poor interface.
24 de junho de 2024
Resposta da JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Bristol
Bristol - I'm so glad there are multiple glute bridge/hip thrust stations now!! Saves so much work setting it up. Friendly staff and clean. Could do with another leg press.
20 de junho de 2024
Resposta da JD Gyms - Bristol
Hi there
Thank you for leaving a review! It's great to hear you’re enjoying the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
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