I joined this gym a week ago, I absolutely love the variety of equipment and the aesthetic of the gym, but if I’m being honest, it’s biggest selling point and my favourite part is definitely the sauna... Ver mais
A empresa respondeu
2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I joined this gym a week ago, I absolutely love the variety of equipment and the aesthetic of the gym, but if I’m being honest, it’s biggest selling point and my favourite part is definitely the sauna... Ver mais
A empresa respondeu
Really enjoying your fantastic facilities. Everything is so easy to use and every time I go you can use all equipment you want-no waiting (as you have so many of each machine).
A empresa respondeu
The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... Ver mais
A empresa respondeu
Terrible terrible gym atmosphere. Morning staff are extremely rude and unapproachable when asking for help and manager has no idea what she’s doing. Music is constantly too loud. Lack of PTs because s... Ver mais
A empresa respondeu
Escrito pela empresa
2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good value with a varied choice of classes. The gym is clean and simple to use with lots of options in terms of equipment.

Resposta da JD Gyms - Bristol
How is posible to don't have acces to the gym when i'm a member from 29.01.2023.i've payed, i have the email of confirmation also with direct debit confirmation email beut i'm not allowed in the gym because nowone can set my direct debit, but i'm the first month payed already. What's happened with my time my money?Why nobody from finance departament don't contact me to sort this problem?

Resposta da JD Gyms - Bristol
Have been a member for a few weeks and am enjoying. Only downfalls is that whilst there is a lot of equipment it does get really busy at peak times.
Would also be great if there were more yoga/pilates classes.

Resposta da JD Gyms - Bristol
The vibe and aesthetic is very nice especially during the later hours when it’s more quiet

Resposta da JD Gyms - Bristol
A lot of equipment which is great and not having to wait for the use of it is even better.

Resposta da JD Gyms - Bristol
The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, isn’t wobbly)
The staff are really friendly
WiFi is pants, once through the door you can’t even get the barcode up to get in and then listening to music is hit and miss.

Resposta da JD Gyms - Bristol
Great gym, loads of equipment and loads of classes.
Good changing facilities, hot showers

Resposta da JD Gyms - Bristol
PT at Bristol - Ivaylo Velikov made me pay £300 upfront for 10 one on one sessions. I received extremely poor/unprofessional service from the get go including cancelled sessions/would take days to reply/training programme wasn't trailored to my personal goals. After one session i decided i didn't want to carry on due to these reasons and asked for a refund for £270 for the remaining 9 sessions i had not had. He took it VERY personal that i didn't want to continue and replied back with a very unprofessional message making sarcastics jokes and only offered me £150. I emailed the Gym manager Nadiyah who did not want to help what so ever. I received a really unhelpful and blunt email back, telling me i had to resolve this with the PT. This was 2 months ago i still have not had ANY money back!! I am so shocked and disgusted with this service from a well established gym. I was promised a service which i did not recieve , the management have been awful with supporting me, no one is wanting to help me or willing to give my money back. DO NOT use this personal trainer he has stole money from someone else before which is on his Facebook reviews. I would like someone from head office to contact me immediately so this can be resolved and i would like JD to really evaluate who they employ as this reflects badly on you!

Resposta da JD Gyms - Bristol
Gym is big, has all equipment needed and is nice and clean! I feel very comfortable in there

Resposta da JD Gyms - Bristol
This is my 1st gym experience, and I was extremely nervous being older and bigger lady. But once I was in there, I was fine. Still a bit nervous about asking staff questions though.

Resposta da JD Gyms - Bristol
I only do classes but they are really good, and a nice bunch of trainers and people around.
My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would be also sent as alternative to be able to use the keypad there.Otherwise staff is very helpful so they let me in/out :))

Resposta da JD Gyms - Bristol
Gym was a mess. Also, seems to be only 1 of some of the more popular leg machines. The free weight room was amazing, but it was basically empty with 10+ benches...seems like a huge waste of space.

Resposta da JD Gyms - Bristol
The gym is clean and user friendly. Staff very supportive and patient

Resposta da JD Gyms - Bristol
Like the flow of the gym, and nice spacious studio. Gym staff are not very clear to spot. Spent 15mins walking around trying to find staff to help me with a piece of equipment and was unable to find anyone, so had to miss out on that unfortunately. I Dont like the app, very very basic. Having just moved across from PureGym i'd expected the JD Gym app to offer at least the same - it doesnt. No work outs to follow, no goals to set, no personal progress tracking, etc and unable to book onto classes in advance. All of these things are provided on the PureGym app. Could really use this on the app as with not being able to find staff when you need, theres a lack of help/direction for anyone that feels they need it.

Resposta da JD Gyms - Bristol
Great gym!
Recently switched and for the 2 months i’ve gone there’s been absolutely no problems.
Staff are very helpful and the substantial amount of platforms and machines that is offered here make this gym far more superior than any other gym in the area.

Resposta da JD Gyms - Bristol
A great gym with good facilities. Great that it is opem 24 7. Good value for money. If they fix the showers so they are warm not cold it would be a 5 star.

Resposta da JD Gyms - Bristol
Family gym :)
Love all the staff: Brogan, Nadiyah, Hazel, Liam, Shabby, Maria, Nabilah, T, Becci, Ivo

Resposta da JD Gyms - Bristol
The gym is always a very cold.
Dumb bells upstairs do not go up high enough.

Resposta da JD Gyms - Bristol
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.