JD Gyms - Bristol Opiniões 

256
TrustScore: 4 em 5

3,9

2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I joined this gym a week ago, I absolutely love the variety of equipment and the aesthetic of the gym, but if I’m being honest, it’s biggest selling point and my favourite part is definitely the sauna... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really enjoying your fantastic facilities. Everything is so easy to use and every time I go you can use all equipment you want-no waiting (as you have so many of each machine).

A empresa respondeu

Classificada 3 em 5 estrelas

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Terrible terrible gym atmosphere. Morning staff are extremely rude and unapproachable when asking for help and manager has no idea what she’s doing. Music is constantly too loud. Lack of PTs because s... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Ginásio

Sobre JD Gyms - Bristol

Escrito pela empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informações de contacto

  • 2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, Reino Unido

3,9

Bom

TrustScore: 4 em 5

256 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(256)

4523 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good value with a varied choice of…

Good value with a varied choice of classes. The gym is clean and simple to use with lots of options in terms of equipment.

31 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Classificada 1 em 5 estrelas

Desapointing!

How is posible to don't have acces to the gym when i'm a member from 29.01.2023.i've payed, i have the email of confirmation also with direct debit confirmation email beut i'm not allowed in the gym because nowone can set my direct debit, but i'm the first month payed already. What's happened with my time my money?Why nobody from finance departament don't contact me to sort this problem?

8 de fevereiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Good morning

Please raise a ticket by following this link https://help.jdgyms.co.uk/support/tickets/new and a member of staff will be able to assist you with this issue.

Best wishes
The JD Gyms Team 💚

Classificada 3 em 5 estrelas

Have been a member for a few weeks and…

Have been a member for a few weeks and am enjoying. Only downfalls is that whilst there is a lot of equipment it does get really busy at peak times.
Would also be great if there were more yoga/pilates classes.

6 de fevereiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Classificada 5 em 5 estrelas

The vibe and aesthetic is very nice…

The vibe and aesthetic is very nice especially during the later hours when it’s more quiet

5 de fevereiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Classificada 5 em 5 estrelas

A lot of equipment which is great and…

A lot of equipment which is great and not having to wait for the use of it is even better.

30 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Nice one

Nice one gym. Thank you guys

31 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Classificada 3 em 5 estrelas

The gym is spacious which is good

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, isn’t wobbly)
The staff are really friendly
WiFi is pants, once through the door you can’t even get the barcode up to get in and then listening to music is hit and miss.

20 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Classificada 5 em 5 estrelas

Great gym

Great gym, loads of equipment and loads of classes.

Good changing facilities, hot showers

21 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Classificada 1 em 5 estrelas

PT stole my money, manager did not want to help!

PT at Bristol - Ivaylo Velikov made me pay £300 upfront for 10 one on one sessions. I received extremely poor/unprofessional service from the get go including cancelled sessions/would take days to reply/training programme wasn't trailored to my personal goals. After one session i decided i didn't want to carry on due to these reasons and asked for a refund for £270 for the remaining 9 sessions i had not had. He took it VERY personal that i didn't want to continue and replied back with a very unprofessional message making sarcastics jokes and only offered me £150. I emailed the Gym manager Nadiyah who did not want to help what so ever. I received a really unhelpful and blunt email back, telling me i had to resolve this with the PT. This was 2 months ago i still have not had ANY money back!! I am so shocked and disgusted with this service from a well established gym. I was promised a service which i did not recieve , the management have been awful with supporting me, no one is wanting to help me or willing to give my money back. DO NOT use this personal trainer he has stole money from someone else before which is on his Facebook reviews. I would like someone from head office to contact me immediately so this can be resolved and i would like JD to really evaluate who they employ as this reflects badly on you!

15 de novembro de 2022
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Good afternoon

Thank you for taking the time to leave us a review. We have contacted the area manager who is going to investigate this issue and contact you directly.

Best wishes
The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Gym is amazing

Gym is big, has all equipment needed and is nice and clean! I feel very comfortable in there

14 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi.

Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall!

Best wishes
The JD Gyms Team 💚

Classificada 4 em 5 estrelas

This is my 1st gym experience

This is my 1st gym experience, and I was extremely nervous being older and bigger lady. But once I was in there, I was fine. Still a bit nervous about asking staff questions though.

8 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Thank you so much for leaving us a review. Our staff members would love to speak to you about your fitness journey and are ready with advise on anything you need.

When you feel ready please do speak to them 😀

Best wishes
The JD Gyms Team 💚 

Classificada 4 em 5 estrelas

I only do classes but they are really…

I only do classes but they are really good, and a nice bunch of trainers and people around.
My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would be also sent as alternative to be able to use the keypad there.Otherwise staff is very helpful so they let me in/out :))

13 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear that you are enjoying the classes!

Best wishes
The JD Gyms Team 💚 

Classificada 2 em 5 estrelas

Gym was a mess

Gym was a mess. Also, seems to be only 1 of some of the more popular leg machines. The free weight room was amazing, but it was basically empty with 10+ benches...seems like a huge waste of space.

10 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Classificada 5 em 5 estrelas

Fantastic gym

Fantastic gym! 🙂

2 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi there
Thank you for taking the time to leave us a review, we really appreciate your great feedback ⭐

Best wishes
The JD Gyms Team 💚 

Classificada 3 em 5 estrelas

Like the flow of the gym

Like the flow of the gym, and nice spacious studio. Gym staff are not very clear to spot. Spent 15mins walking around trying to find staff to help me with a piece of equipment and was unable to find anyone, so had to miss out on that unfortunately. I Dont like the app, very very basic. Having just moved across from PureGym i'd expected the JD Gym app to offer at least the same - it doesnt. No work outs to follow, no goals to set, no personal progress tracking, etc and unable to book onto classes in advance. All of these things are provided on the PureGym app. Could really use this on the app as with not being able to find staff when you need, theres a lack of help/direction for anyone that feels they need it.

4 de janeiro de 2023
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on bristol@jdgyms.co.uk

The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Great gym!

Great gym!
Recently switched and for the 2 months i’ve gone there’s been absolutely no problems.
Staff are very helpful and the substantial amount of platforms and machines that is offered here make this gym far more superior than any other gym in the area.

1 de janeiro de 2023
Opinião espontânea
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Thank you for taking the time to leave us a review Blake- we absolutely love to hear this.

Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team💚 

Classificada 4 em 5 estrelas

A great gym with good facilities

A great gym with good facilities. Great that it is opem 24 7. Good value for money. If they fix the showers so they are warm not cold it would be a 5 star.

30 de dezembro de 2022
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi, thanks for the 4 star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Classificada 5 em 5 estrelas

Family gym :)

Family gym :)
Love all the staff: Brogan, Nadiyah, Hazel, Liam, Shabby, Maria, Nabilah, T, Becci, Ivo

30 de dezembro de 2022
Opinião espontânea
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hi Will,

Glad to hear that you are enjoying the gym and we love the shout out to our amazing staff! Keep up the great work 👍  

The JD Gyms Team 💚 

Classificada 3 em 5 estrelas

The gym is always a very cold

The gym is always a very cold.

Dumb bells upstairs do not go up high enough.

10 de dezembro de 2022
logótipo da JD Gyms - Bristol

Resposta da JD Gyms - Bristol

Hello,

Thank you for taking the time to leave a review today. We love to hear feedback for our clubs, this is so we can improve for all members moving forwards. I will ensure your comments are passed on to the relevant department!

The JD Gyms Team 💚

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