It's a spacious gym with plenty of equipment BUT repairs could be better. Several machines downstairs are ripped and have been for several weeks. They have four stairmasters upstairs but only two are... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoLlanishen Retail Park, CF14 5DU Cardiff, Llanishen, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Joe Thomas is a bully and a horrible General Manager, treats his staff like garbage, bullies them, talks down to them like a sociopath with zero respect. He is an unfit manager who should not be allo... Ver mais
The classes are excellent and love how spacious the gym feels especially at busy times. Also within classes enough room not to feel claustrophobic especially with social anxiety. I'm finding the circu... Ver mais
A empresa respondeu
The staff here are fantastic - friendly, helpful, and they actually remember your name. As a 51-year-old woman, I was a bit nervous starting out, but they made me feel welcome from day one. Everyone’s... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JD Gyms - Cardiff Llanishen
Escrito pela empresa
Informações de contacto
Llanishen Retail Park, CF14 5DU, Cardiff, Llanishen, Reino Unido
4,2
Bom
111 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It's a spacious gym with plenty of…
It's a spacious gym with plenty of equipment BUT repairs could be better. Several machines downstairs are ripped and have been for several weeks. They have four stairmasters upstairs but only two are working and this has been the case for over 2 months. I spoke to a member of staff three weeks ago to ask what's being done about it and he seemed oblivious to the fact that they are broken. He told me he would pass a message on to management but clearly nothing has come from that. It's very annoying particularly during busy times. Free weights are often left scattered about on the floor, when I come in early in the morning there is a lot of clutter from the night before.
16 de agosto de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you find the gym spacious and well equipped. However, we're sorry to hear that some equipment has remained out of order. We understand how frustrating it can be when popular equipment are unavailable, especially during busier periods. Our teams do carry out regular maintenance checks and work with our equipment providers to resolve issues as quickly as possible, and we'll ensure your feedback is passed on to the team for review.
We also appreciate your comments regarding weights being left out and clutter in the gym. Members are asked to return equipment after use, and we'll ensure your feedback regarding housekeeping standards is shared with the team.
The JD Gyms Team 💚
Everything was all good till someone…
Everything was all good till someone stole my t-shirt on the first day
26 de maio de 2026
Resposta da JD Gyms - Cardiff Llanishen
Hi – Thank you for taking the time to leave this review, we’re really sorry to hear about your experience.
We understand how frustrating this must have been, especially on your first visit. While we do provide lockers for members to store their belongings securely, we’d always recommend using a padlock wherever possible to help keep items safe.
If anything like this happens again, please let a member of staff know at the time and they’ll do their best to assist.
We really appreciate you bringing this to our attention and hope your future visits are much more positive.
The JD Gyms Team 💚
Great equipment & classes
This is a fantastic gym with loads of equipment and a friendly atmosphere. The facilities have been really clean lately and the new management seems to be improving the standards. Great variety of free classes too
4 de maio de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hi - We appreciate you taking the time to leave us such a positive review! It's great to hear that you are enjoying the equipment, atmosphere, cleanliness, and classes.
The JD Gyms Team 💚
Joe Thomas is a bully and a horrible…
Joe Thomas is a bully and a horrible General Manager, treats his staff like garbage, bullies them, talks down to them like a sociopath with zero respect.
He is an unfit manager who should not be allowed to run a gym, as it is putting employees at harm.
15 de abril de 2026
Opinião espontânea
Very clean gym
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and that you have noticed the cleanliness of our facilities!
Thanks, The JD Gyms Team 💚
I use the gym in llanishen the The new…
I use the gym in llanishen the The new manager Joel has transformed the gym. It is so clean spotless high standards are back from the equipment to the lockers fair play not easy being a manager in a busy gym top fella 5 starts Joel
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - We appreciate you taking the time to share your positive experience! It's great to hear that the gym's cleanliness and standards have improved. We're glad you noticed the team's hard work.
The JD Gyms Team 💚
been coming to this gym since the first…
been coming to this gym since the first day it opened, only good things to say about it. got everything you would need and more. (sauna is a nice touch)
10 de março de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello We appreciate you taking the time to leave us such a great review! It's wonderful to hear that you've consistently had positive experiences with our facilities over time.
The JD Gyms Team 💚
Dirty and run down
Machines either broken, switched off or falling in a dire state of repair.
Floor areas not cleaned regularly.
Free weights regularly not in proper locations.
Ropes frayed or broken/lost clips.
Moved entrance allowance to 1 a day.
2 de março de 2026
Resposta da JD Gyms - Cardiff Llanishen
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about the issues you’ve noticed. Our gym teams do carry out regular maintenance and cleaning checks, but if you spot anything specific that needs attention, please let the team know on site so they can take a look.
Regarding access, the app does allow one QR entry per day, but if you need to come back in, please press the green buzzer at the entrance and a member of the team can assist you. Thank you for sharing your feedback.
The JD Gyms Team 💚
Great Variety
It’s a nice environment. The gym has a variety of plated machines as well as cable machines. Would recommend.
8 de março de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in so, it's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚
Machines are very accessible and easy…
Machines are very accessible and easy to use. There is also a very large variety of them too.
8 de março de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hi - We're happy to hear that our machines are accessible and easy to use. Thank you for your positive feedback!
The JD Gyms Team 💚
Resposta da JD Gyms - Cardiff Llanishen
Hello - We appreciate your 5-star review and are so glad you found our gym great and our staff helpful. Thank you!
The JD Gyms Team 💚
Resposta da JD Gyms - Cardiff Llanishen
Hello - We're happy to hear that you enjoyed your experience at the gym! We appreciate you mentioning the team members who made it special.
The JD Gyms Team 💚
Joseph told me to do this
Good gym but needs more equipment, get rid of ones people don’t use.
7 de março de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - We're glad you enjoy our gym! We appreciate your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚
Resposta da JD Gyms - Cardiff Llanishen
Hello - We're happy you enjoyed your experience with our staff and gym! Thanks for the feedback.
The JD Gyms Team 💚
Really good bench today.
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
The local gym is OK
The local gym is OK, and staff are friendly, but the overall customer service provided by JD Gym in relation to payments and enquiries is appalling.
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - Thank you for taking the time to share your experience. We’re sorry to hear that you’ve felt disappointed, and we appreciate you bringing this to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚
Brilliant gym sad to be leaving.
Brilliant gym sad to be leaving.
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - Thankyou for leaving us a review. We're so glad you enjoyed your time with us, and we're sad to see you go!
Best wishes, The JD Gyms Team 💚
Best gym in wales and very clean…
Best gym in wales and very clean changing rooms and saunas!
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hi - We're happy you enjoyed your experience at our gym! Thank you for your positive feedback regarding our facilities, it's really made our day 😀
The JD Gyms Team 💚
Good people very clean nice workers
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - We're happy you enjoyed our team and cleanliness. Thank you for your positive feedback, we appreciate it!
The JD Gyms Team 💚
Joe has made the gym very clean and…
Joe has made the gym very clean and made it a very good workout experience. This gym is an excellent environment to workout in and a friendly space.
18 de fevereiro de 2026
Opinião espontânea
Resposta da JD Gyms - Cardiff Llanishen
Hello - We appreciate you taking the time to leave us a review! We're happy to hear that our gym is clean, provides a good workout experience, and has a friendly atmosphere.
The JD Gyms Team 💚
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.