JD Gyms - Cheltenham Opiniões 

135
TrustScore: 4.5 em 5

4,6

The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE Gloucestershire, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Been using JD in Cheltenham for almost a year, it’s allowed me to lose almost 28kg and be much happier and healthier with myself. The staff have helped me advice on the big 3 lifts many times and have... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great gym very spacious. Staff are friendly and helpful. Good price and great 24hr access. Good parking and great location. The only downside is dealing with the central office for freezing fees when... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

There is a good amount of equipment in the gym, including the sauna. Can get pretty busy at times or even if it's not it can be hard to get on equipment sometimes, but thats just gyms I guess. Staff... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Well equipped and large floor space, however freezing cold as Air Con active even though it is -5 outside. Apparently this can only be managed from Head Office. It is so cold in the Changing rooms y... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Ginásio

Sobre JD Gyms - Cheltenham

Escrito pela empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informações de contacto

  • The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE, Gloucestershire, Reino Unido

  • 01242 500222

4,6

Excelente

TrustScore: 4.5 em 5

135 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(135)

4523 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good quality gym with plenty of…

Good quality gym with plenty of machines, which means even during the busiest times you can get some equipment.

1 de outubro de 2025
Opinião espontânea
logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Classificada 5 em 5 estrelas

Great atmosphere

Great atmosphere, great staff always willing to help and taking care of the gym space. A lot of cardio machines and equipment. Changing rooms are nicely sized and can beat the sauna!

1 de outubro de 2025
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logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
Thanks, The JD Gyms Team 💚

Classificada 1 em 5 estrelas

Awful company - Can’t Cancel

Awful company. I cancelled my membership over three weeks ago, and they still charged me for the next month. According to their fine print they need 30 DAYS to process your cancellation, on A MONTHTLY MEMBERSHIP. Absolutely absurd. And they oh so conveniently processed my cancellation the day after they charged me. Scummy business practices and awful management.

9 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Nice Gym, Friendly Atmosphere & Approachable Staff

Nice gym, good layout, large changing rooms & shower facilities also the lockers are free to use which is always a bonus, friendly staff, Lucas (who I think is the assistant manager) is very friendly & easily approachable (just a shame he doesn't do personal training anymore lol), & there were 2 members of staff in the car park (Billy & Rachael) who approached me ref: having a blue badge as I was using one of the four the disabled bays (which I appreciated them asking as I do have an issue with the disabled parking), good selection of equipment although I would say being limited to only One of certain types of equipment can be annoying at times especially if there's a few people wanting to use them & have lots of sets to complete.

My only real gripes that stops me from giving JD Gyms Cheltenham a 5* reviews is the QR Code only allows you to enter Once a day!!! for a 24hr gym & at £27 a month I expect to be able to enter as many times as I like without having to be granted entry by a member of staff, even worse if it's out of manned hours, the aforementioned limited pieces of certain equipment which I imagine are even harder to access at busy times & finally the use of the 4 disabled parking bays by non blue badge holders (this is the point when possible JD Gyms Staff figure out who's wrote this lol), I would personally suggest that on the hour, every hour a member of staff pops out to the car park & records the plates of any car in the disabled bays & calls them out over the pa system to get those selfish individuals to move their vehicles, this would help for when those of whom have a genuine blue badge (not their elderly parents or young childs) can park there without issue.

Other than that, it's a good place to be, I've been enjoying so far & I appreciate the opportunity to use a gym in what feels like a pretty stress free & friendly environment 👍🏻👍🏻👍🏻

8 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Working as a personal trainer at this…

Working as a personal trainer at this gym has been a disappointing experience. The management lacks direction, and much of their workload is passed onto the personal trainers while they remain disengaged in the office. Personal trainers are not given a platform to voice concerns, and when they do, they are met with dismissive attitudes or even subtle threats about their job security.

The general manager, in particular, is unapproachable and unwilling to work collaboratively with the team.

The final issue arose when I decided to leave. Despite paying
for my membership, I was informed that former employees are banned from using the gym for six months. When I requested this policy in writing, my request was ignored, which I find both unprofessional and discourteous.

As a well-known brand, JD Gyms should hold itself to higher standards, ensuring professionalism, fairness, and respect towards both its staff and members. This experience has left me disappointed with how the company represents itself.

7 de fevereiro de 2025
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logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

Hi Daryl

We understand your frustration and appreciate you taking the time to share your experience.

We acknowledge your disappointment with the policy regarding former employees and the lack of written confirmation. We will take your feedback seriously and use it to review our policies and procedures to ensure they are fair and transparent.

Best wishes
The JD Gyms Team

Classificada 2 em 5 estrelas

Well equipped and large floor space

Well equipped and large floor space, however freezing cold as Air Con active even though it is -5 outside. Apparently this can only be managed from Head Office. It is so cold in the Changing rooms you can see your breath and people have taken to getting changed in the Saunas to keep warm. Despite numerous complaints nothing changes. There is also issues around putting weights away which seems to be alien to some people thus there are Weights all over the place. Staff do occasionally attempt to tidy up but to no real avail.

10 de janeiro de 2025
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logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

We appreciate you taking the time to share your feedback.

We understand your concerns about the temperature and the cleanliness of the gym. We strive to provide a comfortable and enjoyable experience for all our members, and we will certainly take your comments into consideration as we continue to improve our facilities.

Best wishes
The JD Gyms Team

Classificada 4 em 5 estrelas

All good

All good
Only thing needed is to make the QR code entries better. They're really annoying and take a few minutes sometimes

3 de julho de 2024
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logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

Hi there

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Classificada 4 em 5 estrelas

Great Gym But Showers Need Improvement.

The gym has great equipment and an inclusive atmosphere. The only criticism I have is that the showers are very weak. They need far more power when dispensing water.

2 de junho de 2024
Opinião espontânea
logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

Hi there

Thank you for leaving a 4 star review! It's great to hear you're enjoying the facilities at our Cheltenham gym!

We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Classificada 4 em 5 estrelas

Good but unnecessarily loud

I do like this gym, great range of equipment and helpful staff; however one thing that grates somewhat is how loud it is given that the vast majority of people who attend bring their own headphones and earphones with their own play-mix.

16 de maio de 2024
Opinião espontânea
logótipo da JD Gyms - Cheltenham

Resposta da JD Gyms - Cheltenham

Hi there

Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!

Best wishes
The JD Gyms Team 💚

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