Been using JD in Cheltenham for almost a year, it’s allowed me to lose almost 28kg and be much happier and healthier with myself. The staff have helped me advice on the big 3 lifts many times and have... Ver mais
A empresa respondeu
The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE Gloucestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Been using JD in Cheltenham for almost a year, it’s allowed me to lose almost 28kg and be much happier and healthier with myself. The staff have helped me advice on the big 3 lifts many times and have... Ver mais
A empresa respondeu
Great gym very spacious. Staff are friendly and helpful. Good price and great 24hr access. Good parking and great location. The only downside is dealing with the central office for freezing fees when... Ver mais
A empresa respondeu
There is a good amount of equipment in the gym, including the sauna. Can get pretty busy at times or even if it's not it can be hard to get on equipment sometimes, but thats just gyms I guess. Staff... Ver mais
A empresa respondeu
Well equipped and large floor space, however freezing cold as Air Con active even though it is -5 outside. Apparently this can only be managed from Head Office. It is so cold in the Changing rooms y... Ver mais
A empresa respondeu
Escrito pela empresa
The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE, Gloucestershire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good quality gym with plenty of machines, which means even during the busiest times you can get some equipment.

Resposta da JD Gyms - Cheltenham
Great atmosphere, great staff always willing to help and taking care of the gym space. A lot of cardio machines and equipment. Changing rooms are nicely sized and can beat the sauna!

Resposta da JD Gyms - Cheltenham
Awful company. I cancelled my membership over three weeks ago, and they still charged me for the next month. According to their fine print they need 30 DAYS to process your cancellation, on A MONTHTLY MEMBERSHIP. Absolutely absurd. And they oh so conveniently processed my cancellation the day after they charged me. Scummy business practices and awful management.
Nice gym, good layout, large changing rooms & shower facilities also the lockers are free to use which is always a bonus, friendly staff, Lucas (who I think is the assistant manager) is very friendly & easily approachable (just a shame he doesn't do personal training anymore lol), & there were 2 members of staff in the car park (Billy & Rachael) who approached me ref: having a blue badge as I was using one of the four the disabled bays (which I appreciated them asking as I do have an issue with the disabled parking), good selection of equipment although I would say being limited to only One of certain types of equipment can be annoying at times especially if there's a few people wanting to use them & have lots of sets to complete.
My only real gripes that stops me from giving JD Gyms Cheltenham a 5* reviews is the QR Code only allows you to enter Once a day!!! for a 24hr gym & at £27 a month I expect to be able to enter as many times as I like without having to be granted entry by a member of staff, even worse if it's out of manned hours, the aforementioned limited pieces of certain equipment which I imagine are even harder to access at busy times & finally the use of the 4 disabled parking bays by non blue badge holders (this is the point when possible JD Gyms Staff figure out who's wrote this lol), I would personally suggest that on the hour, every hour a member of staff pops out to the car park & records the plates of any car in the disabled bays & calls them out over the pa system to get those selfish individuals to move their vehicles, this would help for when those of whom have a genuine blue badge (not their elderly parents or young childs) can park there without issue.
Other than that, it's a good place to be, I've been enjoying so far & I appreciate the opportunity to use a gym in what feels like a pretty stress free & friendly environment 👍🏻👍🏻👍🏻
Working as a personal trainer at this gym has been a disappointing experience. The management lacks direction, and much of their workload is passed onto the personal trainers while they remain disengaged in the office. Personal trainers are not given a platform to voice concerns, and when they do, they are met with dismissive attitudes or even subtle threats about their job security.
The general manager, in particular, is unapproachable and unwilling to work collaboratively with the team.
The final issue arose when I decided to leave. Despite paying
for my membership, I was informed that former employees are banned from using the gym for six months. When I requested this policy in writing, my request was ignored, which I find both unprofessional and discourteous.
As a well-known brand, JD Gyms should hold itself to higher standards, ensuring professionalism, fairness, and respect towards both its staff and members. This experience has left me disappointed with how the company represents itself.

Resposta da JD Gyms - Cheltenham
Well equipped and large floor space, however freezing cold as Air Con active even though it is -5 outside. Apparently this can only be managed from Head Office. It is so cold in the Changing rooms you can see your breath and people have taken to getting changed in the Saunas to keep warm. Despite numerous complaints nothing changes. There is also issues around putting weights away which seems to be alien to some people thus there are Weights all over the place. Staff do occasionally attempt to tidy up but to no real avail.

Resposta da JD Gyms - Cheltenham
All good
Only thing needed is to make the QR code entries better. They're really annoying and take a few minutes sometimes

Resposta da JD Gyms - Cheltenham
The gym has great equipment and an inclusive atmosphere. The only criticism I have is that the showers are very weak. They need far more power when dispensing water.

Resposta da JD Gyms - Cheltenham
I do like this gym, great range of equipment and helpful staff; however one thing that grates somewhat is how loud it is given that the vast majority of people who attend bring their own headphones and earphones with their own play-mix.

Resposta da JD Gyms - Cheltenham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.