Only joined a week ago, but impressed with the amount of equipment available, even when it's busy there is plenty to use. The gym itself is clean and airy (although, as always in any gym, the free wei... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Spacious gym with a great offering of facilities. Lots of equipment. Friendly staff and clean facilities too. Personal trainer Tyler is very good, with a wealth of knowledge to help achieve your goa... Ver mais
I genuinely thought I was being silly… until I realised how much JD Gyms meant to me. I’m originally from up North and have always been a JD Gyms member. When I moved to Derby, my clo... Ver mais
Reviews are confusing, As with JD Gym, you'll find people giving McDonalds 5 star. Experience is subjective. JD Gym isn't the problem for the most part, its a minority of the patrons disrespecting sim... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JD Gyms - Derby
Escrito pela empresa
Informações de contacto
709 Osmaston Rd, DE24 8NG, Derby, East Midlands, Reino Unido
- 1332948588
4,2
Bom
303 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff are friendly and always there…
The staff are friendly and always there if you require any help with the machines also the pts are there to support your needs
14 de setembro de 2023
Resposta da JD Gyms - Derby
Hello, thanks for the review!
It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Great Gym. Great staff.
Great Gym. Well set out.
Plenty of equipment.
Helpful staff.
10 de setembro de 2023
Love it so far
It’s amazing, has a good range of machines. My previous gym did not have any seated machines for calf raise and instead you had to rely on other types of weights so I definitely love the larger array of available machines.
2 de setembro de 2023
Resposta da JD Gyms - Derby
Hello, thanks for the review!
It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
After joining the gym ,the gym members…
After joining the gym ,the gym members need to show abit respect to other club members and not to take all the space when just leaving their clothes labout the changing area's as respecting other gym members space to place their own clothing in lockers which are provided.
I have raised my concerns to gym management.
15 de agosto de 2023
Resposta da JD Gyms - Derby
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
The standard of the gym has gone down a…
The standard of the gym has gone down a little bit. Some Machines are broken or dodgy. And some of the fix’s are bodge jobs. For a big commercial gym. They need to do better.
5 de agosto de 2023
Resposta da JD Gyms - Derby
Thanks for leaving us some feedback. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Resposta da JD Gyms - Derby
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.
The JD Gyms Team 💚
Everything anyone needs whether it’s…
Everything anyone needs whether it’s fitness bulking or just light exercise
17 de julho de 2023
Resposta da JD Gyms - Derby
Hello, thanks for the review!
It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Think there should be water dispensers…
Think there should be water dispensers dotted around instead of just the one near the toilets witch you can only use for bottle use other then that it's good
15 de julho de 2023
Resposta da JD Gyms - Derby
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager.
The JD Gyms Team 💚
Overall great gym but recently after…
Overall great gym but recently after many years since are open it needs many more things to be better and improve. It starts with more machines, like legs or smiths, cos most of the cable ones are broken or very stiff. Most of the benches and leg machines falling apart and shaking. AC is working better than last year, which was almost off most of the time, but still not often enough. Also attitude some of young stuff is ridiculous, no respect towards costumers.
17 de julho de 2023
Opinião espontânea
Brilliant
The classes are absolutely brilliant! The venue is very clean and organised! Definitely recommend!
8 de julho de 2023
Resposta da JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
A good experience
A good experience, however the showers are a bit of a pain as have to push the nozzle in for the showers to work but only stays on for 2-3 seconds, to keep the water flowing, you have to keep one hand one it, not ideal really
8 de julho de 2023
Resposta da JD Gyms - Derby
Hi, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
The classes are fantastic
The classes are fantastic, especially dance fit on a Wednesday evening.
3 de julho de 2023
Resposta da JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Absolutely love the dance classes by…
Absolutely love the dance classes by ivo and Elise in allenton, derby….. they make me feel like I never want to go home!!! Their classes are magical
3 de julho de 2023
Resposta da JD Gyms - Derby
Hi, thanks for the 5star review!
It's great to hear your enjoying the classes at our Derby gym. Keep up the great work👍
The JD Gyms Team 💚
Great friendly staff
25 de junho de 2023
Resposta da JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐The JD Gyms Team 💚
Not enough equipment
Not enough equipment, very condense in there
Too many people, not enough space
Need a bigger location and more equipment ie more than squat racks
25 de junho de 2023
Resposta da JD Gyms - Derby
Hi, Thanks for taking the time to leave a review!
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes The JD Gyms Team 💚
Fantastic value for money is open…
Fantastic value for money and is open 24hrs.
Plenty of equipment.
But unfortunately there is only one cold shower and the water doesn't run for longer than 2/3 secs before you have to press it again.
21 de junho de 2023
Resposta da JD Gyms - Derby
Hello, thank you for taking some time to leave us a review today! Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can. The JD Gyms Team 💚
It’s really good
17 de junho de 2023
Resposta da JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Customer Service is important!
Guy on reception was rude when I asked to be let out as I was trialing a class by using a free pass on 17th June - stating I shouldn't have been given free passes!
Assistant Manager Richard and all other trainers have been great, but
customer service by ALL employees is important!
17 de junho de 2023
Resposta da JD Gyms - Derby
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Derby Manager!
Hope you can continue to enjoy using the gym. The JD Gyms Team 💚
Very poor
Very poor, no one emails you back, I didn’t get to use any equipment, too busy, weights threw all over the floor no clips
12 de junho de 2023
Resposta da JD Gyms - Derby
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes The JD Gyms Team 💚
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.