It’s a great gym with lots of equipment and plenty of space. The staff are friendly too. You gain entry to the gym using their app which generates a QR code to scan at the the entrance. The only thing... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoIlkeston Road, Chettles Trade Park, NG7 3AG Nottingham, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love JD gyms!! I went for about 2 years and then moved house so swapped to a different gym closer to me. I hated it, the equipment was old and clunky and something was always broken. It made me re... Ver mais
A empresa respondeu
Surprisingly a lot of equipment needs tlc (water holders missing, grips missing or loose), not enough weights in the leg press area. another downside is RT QR code generator when you go in and out, h... Ver mais
Great gym with alot of equipment but really disappointing the changing rooms doesn't have 24 hour access, I train early morning or late in the evening so there always locked for me. You need a shower... Ver mais
Informações sobre a empresa
Sobre JD Gyms - Nottingham
Escrito pela empresa
Informações de contacto
Ilkeston Road, Chettles Trade Park, NG7 3AG, Nottingham, England, Reino Unido
- 1156660901
3,7
Aceitável
189 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
B tec system can’t get in half the time…
B tec system can’t get in half the time your pt is a nob charging £30 a session and then saying I can’t train with my uncle who would show me what to do going to be leaving this gym and going to pure gym
16 de junho de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
I like this gym because It has woman…
I like this gym because It has woman only area too.
4 de junho de 2024
Resposta da JD Gyms - Nottingham
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
24/7, some equipment not good
The gym is open 24/7 which is great. There's always personnel available on request for help. However, some of the equipment like the seat of the Pec fly machine, are wobbly, so that feels a little risky. Also, if members were diligent abut reracking weights, it would save everyone a lot of effort and time!
23 de maio de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
The most important thing is hygiene and…
The most important thing is hygiene and there is no hygiene in this gym if you read this email don’t get back to me go buy some tissue and liquid to clean
22 de maio de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on nottingham@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Good location
Good location, nice staff. Like the fact that there is a ladies only room but could definitely be improved. Air con would be nice too.
23 de abril de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review.
We are pleased that you told us as all feedback is important and helps us to keep improving!
Best wishes
The JD Gyms Team
Changing rooms
Good gym, but being 24/7 I would like to be able to use the changing rooms 24/7, since I come at night, after 10 I believe they are closed.
22 de abril de 2024
Resposta da JD Gyms - Nottingham
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Nottingham, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
Very clean and well laid out.
18 de abril de 2024
Resposta da JD Gyms - Nottingham
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
best gym in notts
15 de abril de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Resposta da JD Gyms - Nottingham
Hi Clare
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes
The JD Gyms Team
Everything good just need be available…
Everything good just need be available to bring a friend on a day pass like the gym and pure gym
2 de abril de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes
The JD Gyms Team
Fraudulent cancellation policy
Gym facilities are great. However, should say that their cancellation policy is similar to a fraud. They add 30 day notice period so that they can collect money for an extra month. If you cancel direct debit they add an admin charge on top of the normal membership fee.
26 de março de 2024
Opinião espontânea
Resposta da JD Gyms - Nottingham
Hello
Thank you for your feedback.
To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.
Best wishes
The JD Gyms Team
I don’t like the flat benches you…
I don’t like the flat benches you cannot adjust them
17 de março de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Restrict access when you cancel
Jd gym they sell the idea of no contract and free to cancel your membership. The moment you cancel they restrict your access to the gym.
I cancelled my membership and there are more than 16 days in my account to access the gym. No I can’t access as I need to fill a form 30 days prior to me cancelling. Are you serious?!
Also to reach customer service BEST OF LUCK WITH THAT.
10 de março de 2024
Opinião espontânea
Resposta da JD Gyms - Nottingham
Hi there
Thank you for leaving a review.
Please can you send an email query through our website and someone from the member service team can look into this for you.
Best wishes
The JD Gym Team 💚
Not an ideal experience
It would be great to hold inductions with the named trainers to show around the equipments. Classes are all advanced levels and the instructors do not tell what to do if you are a beginner. It is like figuring out everything by yourself. Moreover, some of the equipments are damaged and no one is there to be informed regarding this.
18 de fevereiro de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.
However, If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.
Best wishes
The JD Gyms Team 💚
The changing rooms/showers need to be…
The changing rooms/showers need to be open earlier. I joined this gym as I knew it was 24hrs with changing rooms and showers, however I did not know that the changing rooms and showers do not open until 6am. This is my starting time for work so doesn't work very good for me.
28 de janeiro de 2024
Resposta da JD Gyms - Nottingham
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Nottingham, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
The hall is large
The hall is large, has many appliances, and the place is clean
26 de janeiro de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Nice GYM
All the things are great. The only negative point is that most of the times it is crowded.
19 de janeiro de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thanks for the great review! It's wonderful to hear you're enjoying your fitness journey with JD Gyms 💪
Best wishes from all of the JD Gyms Team💚
Worth the money
Great that it’s 24/7 open
Great equipment although not everyone puts weights back (get that everywhere)
Great staff
The only bad thing is the showers (I don’t think the showers are good at all) they stay on for 2 minutes if that.
Last gym I sent supplies towels (David Lloyds)
9 de janeiro de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.
Best wishes
The JD Gyms Team 💚
Availability of equipments
10 de janeiro de 2024
Resposta da JD Gyms - Nottingham
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
The gym environment is nice
The gym environment is nice, good equipments but some of it needs replacing or fixing. Unfortunately the membership is not really friendly. Also there is a gender bias e.g several rooms ment for female only but none for men only.
7 de janeiro de 2024
Resposta da JD Gyms - Nottingham
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
If there is anything you are specifically unhappy with, we would urge you to inform the General Manager of your gym so that they can look into the circumstances and help to rectify without delay. You can reach them on nottingham@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.