Came here for a month while visiting. Good facilities, sauna. Have very friendly interactions with Adam as when I'm working out sometimes he will come up and help with my form. Very friendly and knowl... Ver mais
A empresa respondeu
West End Road, West End Road Bitterne, SO18 6TG Southampton, Bitterne Village, GB
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Came here for a month while visiting. Good facilities, sauna. Have very friendly interactions with Adam as when I'm working out sometimes he will come up and help with my form. Very friendly and knowl... Ver mais
A empresa respondeu
Member at Southampton since day1. Gone down hill and when you make a complaint the staff respond in a patronising manner while at the same time making it abundantly clear they haven’t read your em... Ver mais
A empresa respondeu
Great gym with a really good atmosphere. It's always clean, the equipment is well looked after, and the staff are friendly and welcoming. I signed up with Adam as my PT when I joined, and he's be... Ver mais
A empresa respondeu
I’m only giving this personal trainer/coach this 5* review, Adam Mikietinski was very polite and enthusiastic when I approached him for coaching advise and guidance on how to lift. His knowledge and p... Ver mais
A empresa respondeu
Escrito pela empresa
West End Road, West End Road Bitterne, SO18 6TG, Southampton, Bitterne Village, Reino Unido
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Zumba with Marta is an incredible experience. She brings so much positive energy to every class. Monday evenings are perfect for recharging your batteries for the week, while Friday sessions help you shake off all the stress. Zumba with Marta at JD Gyms Bitterne in Southampton is simply great.

Resposta da JD Gyms - Southampton
Pete’s Tuesday bodytone classes are brilliant, makes you feel so comfortable while also being challenged!

Resposta da JD Gyms - Southampton
I recommend jd bitterne as have great equipment & the staff and Manager are wonderful.

Resposta da JD Gyms - Southampton
Magdalena always very polite and helpful, as are all staff. Love the varity of equipment and the gym in general

Resposta da JD Gyms - Southampton

Resposta da JD Gyms - Southampton
Great gym, staff is super friendly and helpful. Gym etiquette is present. Can get really busy quite often.

Resposta da JD Gyms - Southampton
Fanyastic gym, clean, nice atmosfer, friendly,Polish girl Magda was very helpful. She explain me everything.

Resposta da JD Gyms - Southampton
I have been going to JD gym in bitterne for around 3 months and it’s by far the best gym in Southampton.
The staff are always helpful and friendly and equipment is frequently cleaned
I love the great air con in the gym especially when I am sweating like crazy.
The car park is free which is great sometimes you have to wait for a few minutes but that’s no bother to me.

Resposta da JD Gyms - Southampton
Zumba with Marta,amazing class, lots of laughs, fun and awesome moves. Best way to spend a Monday evening

Resposta da JD Gyms - Southampton
One of the best Gym in ever 😍
24h access, fantastic facilities, clean and tidy.
Around 30 classes per week on timetable!
Brilliant and knowledgeable staff. You cannot be in better place.

Resposta da JD Gyms - Southampton
They removed my account the day after I cancelled my direct debit even though I still have 3 weeks fully paid. The confirmation email even says that my membership would remain in force until the day before the next payment was due.

Resposta da JD Gyms - Southampton
The gym and changing area is always lovely & clean. The staff are always around to pick up equipment, sanitise areas, polish mirrors etc. The instructors are very friendly and welcoming.

Resposta da JD Gyms - Southampton
This is a budget gym that is well kitted out and spacious.
However the following items could be addressed to make this a 5 star review.
- Only two changing rooms after hours, there is sometimes a queue - it would be good to have 24 hour changing rooms (on Saturday they close at 8pm!). They say the sauna is the reason they have to close them, however you could just close the Sauna and keep the changing rooms open.
- JD gym classes have drastically reduced since this branch opened, more class availability would be more attractive, there is an excellent available studio.
- No cleaning spray provided unlike other gyms, spillages cannot be easily cleaned up.
- Although car park is free, it gets very full and it is difficult to park. Local car parks in Bitterne now charge hourly, and are no longer free meaning that a lot of non-gym customers park there now - I would be driving around for a while until a space appears.
- There is no system to check that they are JD gym customers, which would hugely help the situation.

Resposta da JD Gyms - Southampton
Gym is what you'd expect, but trying to cancel is made very difficult and they will charge you a month after you want to quit, feel scammed of a months membership to a gym I can't go to

Resposta da JD Gyms - Southampton
Been a member since they opened, well equipped gym but cleanliness standards have gone severely down hill, layers of dust on the machines and am confident that I’ve spotted mould spores starting to grow in the dust/dirt/grime on the back of one of them. They superficially clean, but not properly. You can literally write your name in the dust.
Shame really as the first few weeks they had staff cleaning machines regularly - now I don’t see anybody doing it. Have mentioned it to staff, they shrug it off and nothing changes. I’ve actually seen the same sweat marks on one of the machine seat pads for over two weeks. Empty bottles/cans of drinks in the same spot on the floor 3 days later!
Parking is also an issue. I’ve seen people park with kids and walk into town to do shopping. I’ve now given up going at certain times of day as you simply can’t find a space.

Resposta da JD Gyms - Southampton
Avoid this gym at all costs.
The parking is an absolute joke, people use the gym car park for shopping and to use other gyms in the area, and nothing ever gets done about this. Once you’re eventually able to park and enter the doors to the gym, both lifts are ALWAYS out of use. The gym has been open for over 18 months now, and not once in 18 months have both lifts been working at the same time. A massive middle finger to all disabled people.
Once you get in the gym you’re walking in to a mine field of tripods. I understand recording is allowed, but there’s ways to go about it. Idiots just place their tripods in the middle of walkways and always record other members against their will. And when members of staff and management are some of the worst for it, it just shows nothing will change and your privacy doesn’t matter to them.
They haven’t got one single bit of new equipment in since they opened when they have enough room to. Majority of the machines are not up to standard and need to be replaced with far ‘better’ machines.
Whilst there are a lot of nice members, there’s also a lot of clowns. Too many members walk around thinking they’re big and tough, they need a reminder they’re in Southampton, England and not the Bronx.
I’ve read the 1* reviews and the response from JD is just the same copy and paste generic response. They don’t care and nothing will ever change

Resposta da JD Gyms - Southampton
This could be the most toxic gym ever created. Extremely busy with tripods scattered all over the place in walkways etc. Machines are full of people scrolling instagram or videoing themselves taking pins in and out of them. No one is exercising or working out they are just recording themselves to use filters later on their social media accounts. It’s more of a nightclub than a gym so if you want a gym to workout in I highly recommend you steer clear. When I complained to a staff member about someone recording themselves a mile back with me in the frame they rolled their eyes at me. It’s a long drawn out process to cancel too as you have to submit a form on their website which they have to approve. I’d very much stay away unless you’re a 20 something (or sadly older) person who likes to set up their tripod in the middle of the floor and pretend they’re working out. Music is horrendous too, I think they call it that drill or something where it’s glorifying violence or some gangster activity. TOXIC!

Resposta da JD Gyms - Southampton
Ok gym but the service is horrendous. Criminal damage was caused to my vehicle at the gym on two seperate occasions, whilst parked in line of their CCTV. Despite providing a crime reference number as requested, the operations team ‘denied my request’ for CCTV footage. If you’re going to advertise that the gym provides CCTV for security purposes, as a paying member the gym should want to help their members in this scenario - not partake in enabling crime.
11/7/25 - In response to their reply, I already have. The Southampton team informed me that JD Gyms Operations Team denied the CCTV request.

Resposta da JD Gyms - Southampton
First I'll start with the positives. I love the size and the amount of equipment. the reason I'm only giving a 3 is because of 2 massive bug bears. 1st the car park isn't monitored so its always full of ppl parking and going shopping. My other more pressing issue is I regularly come to the gym after 10pm and the changing rooms are shut which also means the toilet is shut and everyone has to share to 1 accessible toilet which is just wrong. Other day someone was in there for over half an hour and I was absolutely desperate for a wee. Please can you rethink your policy with the the changing rooms because sharing one toilet is not on

Resposta da JD Gyms - Southampton
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