Fantastic gym! It has the BEST classes on, great new equipment and the staff are fab, especially Jenny who puts her all into every class she delivers, by far the best classes I’ve done in any gym! Gre... Ver mais
Localização
Alterar localizaçãoTrimdon Street Retail Park, SR4 6AA Sunderland, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
All round excellent gym the facilities and equipment is brilliant , staff are also really friendly and if you have any questions or problems they will give you the help that you need.
I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was do... Ver mais
A empresa respondeu
Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by addin... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JD Gyms - Sunderland
Escrito pela empresa
Informações de contacto
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Reino Unido
- 1917319829
4,4
Excelente
317 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent gym
Excellent facilities, friendly people and lots of machinery and also a sauna
26 de julho de 2023
Resposta da JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Good stuff!
Very well thought through workout. Timely advice from knowledgeable and polite instructor. Very happy!
22 de julho de 2023
Resposta da JD Gyms - Sunderland
Hi, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
Staff very friendly and helpful gym is…
Staff very friendly and helpful gym is nipping clean 👌
20 de julho de 2023
Resposta da JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Really helpful with our rejoin
Really helpful with our rejoin
Explained how everything works with direct debit and entering gym
7 de julho de 2023
Resposta da JD Gyms - Sunderland
Hello, thanks for the review!
It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
the gym is great but the locker room…
the gym is great but the locker room smell is always awful
10 de julho de 2023
Resposta da JD Gyms - Sunderland
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk
The JD Gyms Team 💚
I like the gym
I like the gym, I like the equipment. I like the amount of free weights and mirrors. My only gripe is through laziness really, but the machines are scattered all over the place. There's no form to how they're placed. A map would be handy for newcomers, instead of looking like a melt on a treasure hunt. I'm glad the first month was only a tenner.
30 de junho de 2023
Resposta da JD Gyms - Sunderland
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk
The JD Gyms Team 💚
Such a nice environment
Such a nice environment there. Everyone is super helpful. Plenty of machines and weights and the sauna is my fave after a work out
2 de julho de 2023
Resposta da JD Gyms - Sunderland
Hi, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
1st time ever
My first time going to a gym ,would of been nice if there was a member of staff there to help ,didn't see a single member of staff my whole visit ,I had to ring a friend who's a member to drive down and show me what to do,lovely clean gym plenty to do
2 de julho de 2023
Resposta da JD Gyms - Sunderland
Thank you for leaving us a review. If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website. The JD Gyms Team 💚
Resposta da JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Changing room has a rotten smell every…
Changing room has a rotten smell every day you walk in. The same unearthly smell will not be continuing on with a membership long term. Absolutely horrific.
16 de junho de 2023
Resposta da JD Gyms - Sunderland
Hello, thank you for taking some time to leave us a review!
Staff do undertake regular checks, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Very good 24 hour gym.
Varied equipment and a clean environment. Local and 24 hours access too.
16 de junho de 2023
Resposta da JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
always crowded and small facility when…
always crowded and small facility when compared to the number of people coming there
5 de junho de 2023
Resposta da JD Gyms - Sunderland
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Great staff plenty of equipment loads…
Great staff plenty of equipment loads of space
Great value for money
Definitely recommend
25 de maio de 2023
Resposta da JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
So far so good!
Good value. Easy to join. Easy to use.
I haven't used a gym in years, and the atmosphere of most gyms I have used previously has been pretty toxic to say the least. The JD Gym in Sunderland by contrast is welcoming and relaxed.
21 de maio de 2023
Resposta da JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
I haven't received a code for the front…
I haven't received a code for the front door and I get anxiety asking people so it's a bit inconvenient sorry for the rating.
8 de maio de 2023
Resposta da JD Gyms - Sunderland
Hi there
We are sorry to hear this. Please download the JD Gyms APP and login. You will then be able to gain access using the QR code every time you visit.
Best wishes
The JD Gyms Team
Resposta da JD Gyms - Sunderland
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Bathroom/ Changing area Stinks
The ambiance great. Équipement well stocked. Changing area stinks.
30 de abril de 2023
Resposta da JD Gyms - Sunderland
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Love it 🧡
Love it 🧡
Staff are kind, friendly always willing to help!
It's super clean and has a fabulous vibe from the minute you walk in till the minute you leave.
1 de maio de 2023
Resposta da JD Gyms - Sunderland
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Initial experience as a newbie entering…
Initial experience as a newbie entering the gym not very good. There was no greeting even though I quite clearly didn’t have a clue what I was doing or where I was going. I had to approach the staff asking where I could purchase a lock for the lockers I was pointed towards a machine. I had such a carry on with the machine, I was there ages and again no one offered any help. I was nervous going into a new gym as it was and felt like a right tatie! Then I had to ask where the ladies changing rooms were, the man on the desk kindly stopped his chat with the girl on the desk and told me where to go. If I was a retail eye and scores were on the door this experience would be pretty bleak. It’s just sheer will power that’s going to force my return there 🤦🏻♀️ Im also a member of another local gym, slightly further afield, and I’ve got to say their approach so far has been much more community feel. I’m so disappointed as I really wanted this to be great! The equipment and decor of the place is lovely though.
4 de maio de 2023
Resposta da JD Gyms - Sunderland
Hi there
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Sunderland Manager!
Hopefully you're next visit will be much more positive.
Best wishes
The JD Gyms Team
I had a good outing with nice…
I had a good outing with nice facilities, however there's no staff to guide or take me on an induction session for the first day ,considering the best equipment to be used for a particular training to achieve a desired result I wish to get at the end. Another thing,can I use my access together with my partner at the same time?
5 de maio de 2023
Resposta da JD Gyms - Sunderland
Hi there
Thank you for leaving us a review, we love to see the 4 stars!
If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.
As long as you both have your own active memberships, you can use the gym together any time.
Best wishes
The JD Gyms Team 💚
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.