There are good classes and equipment and space is well maintained and staff very helpful. There are too many incline benches and not enough mat areas for doing standing dumbbell or isometrics with... Ver mais
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Leia as opiniões dos outros
The gym is overly crowded. The sections of the gym are not well separated in terms of specific training areas there are some basic machines missing for back exercises like the landmine. The showers co... Ver mais
Extremely Clean environment. Modern updated equipment, which is easy to access and easy to use as indicated on each equipment. Changing room facilities clean and spacious also the sauna hits the spot... Ver mais
A empresa respondeu
I joined JD gym on Saturday 18th July. The signing up process was extremely easy and very quickly to do , other than that the man didn’t give us a tour around which I was hoping for but otherwise... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre JD Gyms - Wigan
Escrito pela empresa
Informações de contacto
10 Anjou Boulevard, Robin Park, WN5 0UJ, Wigan, England, Reino Unido
- 1942369969
4,3
Excelente
313 opiniões
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Class Options
I would like more choice of classes, especially in the Wigan JD gym. There are no spin classes, and some days there are barely any classes available.
25 de agosto de 2026
Resposta da JD Gyms - Wigan
Hi - Thanks for taking the time to leave this review. Our timetables are reviewed monthly to meet the demands of our members so please feel free to discuss any suggestions you have with the gym team the next time you visit.
The JD Gyms Team 💚
jd gyms is a great place
lots of equipment, facilities all clean, staff are helpful and lovely
12 de agosto de 2026
Resposta da JD Gyms - Wigan
Hello – Thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying the wide range of equipment available and that you've found the facilities clean and well maintained. It's also wonderful to know that our team have been helpful and friendly during your visits.
Thank you for your kind feedback and support.
The JD Gyms Team 💚
I like all the features/ facilities …
I like all the features/ facilities the gym offers and for the price I’m loving the features even more as everyone is friendly there too
16 de agosto de 2026
Resposta da JD Gyms - Wigan
Hello – Thank you for taking the time to leave us a review.
We're pleased to hear that you're enjoying the facilities and features available at the gym. We work hard to provide great value for money, so it's fantastic to know you're finding the membership worthwhile.
It's also wonderful to hear that you've found the atmosphere friendly and welcoming. Creating a positive environment where members feel comfortable and supported is something we take great pride in.
Thank you for your kind feedback and support.
The JD Gyms Team 💚
3 things that should be free
free wifi and free electrolytes and protein snacks would help it does get busy a lot too just good bussiness for you guys bad for us not bad
2 de agosto de 2026
Resposta da JD Gyms - Wigan
Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall 👍 We appreciate your suggestions regarding WiFi, electrolytes and protein snacks, and it’s always helpful to hear what our members would like to see added to enhance their experience.
We also understand the gym can get busy at peak times, as it’s very popular, but this does tend to fluctuate throughout the day.
Thanks again for your feedback, and keep up the great work 💪
The JD Gyms Team 💚
I joined JD gym on Saturday 18th July
I joined JD gym on Saturday 18th July.
The signing up process was extremely easy and very quickly to do , other than that the man didn’t give us a tour around which I was hoping for but otherwise it’s been amazing and very quick to sign up
I 100% recommend
18 de julho de 2026
Resposta da JD Gyms - Wigan
Hello – Thank you for taking the time to leave a review.
We're delighted to hear that you found the joining process quick and straightforward and that you've been enjoying your experience since signing up. It's great to know you'd already recommend us after such a short time as a member!
We're sorry to hear that you didn't receive a tour of the gym when you joined, as we understand this can be particularly helpful for new members. If you'd still like some guidance around the facilities or equipment, please feel free to speak to a member of the team during your next visit.
Thank you for your recommendation and welcome to JD Gyms!
The JD Gyms Team 💚
Resposta da JD Gyms - Wigan
Hi - Thanks for the 5star review! It's great to hear you’re enjoying the classes at our Wigan gym. Keep up the great work👍
Resposta da JD Gyms - Wigan
Hello - Thank you for the 4‑star review! We’re really glad to hear you had a positive experience. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚
There are good classes and equipment…
There are good classes and equipment and space is well maintained and staff very helpful.
There are too many incline benches and not enough mat areas for doing standing dumbbell or isometrics with weights work. Also whilst I sometimes train heavy, there is not lower weight - 2,3,4,6kg dumbbells.
1 de junho de 2026
Resposta da JD Gyms - Wigan
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’re enjoying the classes, equipment and the support from the team, as well as finding the space well maintained. It’s great to know these areas are working well for you. We also appreciate your feedback regarding the layout, we understand how this can impact your training, especially when trying to complete specific exercises. Thank you for sharing your feedback with us.
The JD Gyms Team 💚
Delaying Cancellations.
Delaying Cancellations.
They can sign you up immediately and start taking payment but cancellation can't be done in the same way.
You have to fill out a request form, filling out the request form with the information requested on the form bounces the request back days later saying "We don't have enough information" you then reply to that giving all the information and you're waiting days because they wont respond due to "High number of messages"
It all feels intentional to try and extract more money from you. Still waiting after three days since the last time they told me they didn't have time to reply, so I sent a follow up asking what's going on, they then replied telling me to "kindly refrain from submitting duplicate requests"
Ridiculous.
-- Update --
After getting nowhere talking to robots on their phone who sent me in circles and their customer support never getting back to me this process finished today.
I cancelled my direct debit with my bank.
This morning I had an email from their payments mailbox asking me if there was anything they could do to keep me as a customer. I replied telling them there wasn't and then I got an email back saying their payments email that asked me that question is no longer monitored.
Kind of sums up the entire experience really. Makes me think they've automated and optimised all of the actual staff out of the organisation and now there's no real people actually working there.
-- For the feedback --
You said "As our memberships are non‑contract, members are free to cancel at any time by cancelling their direct debit to avoid further payments."
And yeah, when I looked at your ToS in detail I found that out. What you should do for your customers is tell them that's an option on the cancellation form - but you don't. You have to dig in to the ToS to figure out if you're going to try and chase for charges and payments.
Your system is badly designed and if you really do care about offboarding as much as you clearly do about onboarding, because sign up is super-simple, you should not be telling people that they need to submit forms and wait for responses and not submit duplicate requests when cancelling.
In big bold letters is should explicitly state that part of your ToS. I shouldn't have to trawl through that to figure out I don't need to wait for your customer service to respond to me.
I wont be changing my review and if you do want to avoid reviews like this you should change your offboarding process... If it's not deliberately opaque which I suspect it is.
4 de maio de 2026
Opinião espontânea
Resposta da JD Gyms - Wigan
Hi – Thank you for taking the time to leave such detailed feedback, we really appreciate you sharing your experience.
We’re really sorry to hear how frustrating this process has been for you. We understand how delays and unclear communication can lead to this kind of experience.
We never want the cancellation process to feel difficult or drawn out. As our memberships are non‑contract, members are free to cancel at any time by cancelling their direct debit to avoid further payments.
We’re also disappointed to hear about your interaction with our support channels, as we always aim to provide clear and helpful assistance. Feedback like this is really important to us as we continue to improve the way we support our members.
Thank you again for your honest feedback.
The JD Gyms Team 💚
I'm a returning member from couple…
I'm a returning member from couple years ago, I've noticed lot new equipment now, everyone is friendly and if I need help with anything all I need to do is ask, if anyone is thinking of joining this gym I highly recommended 👍
12 de abril de 2026
Resposta da JD Gyms - Wigan
Hello - We appreciate your 5-star review and are so glad you noticed the new equipment! We're happy to hear that you find our gym a friendly place to work out. Thanks for the recommendation!
The JD Gyms Team 💚
Very nice place and the place is very…
Very nice place and the place is very welcoming and helpful. It is highly recommended.
14 de abril de 2026
Resposta da JD Gyms - Wigan
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in so, it's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚
Resposta da JD Gyms - Wigan
Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚
Over crowded and weights all over the…
Over crowded and weights all over the place. Looking to cancel within the 14 days of being a member
27 de fevereiro de 2026
Resposta da JD Gyms - Wigan
Hi - Thanks for taking the time to leave this review, we’re sorry to hear about your experience. I can see you have raised a request regarding this and a member of the team will look into this, so please watch out for a further email from us.
Thank you, The JD Gyms Team 💚
Very nice place
Very nice place, great music, and a lot of equipment to chose from. Two things that would make it even better: one more clock and more wipes for cleanning treadmills.
27 de fevereiro de 2026
Resposta da JD Gyms - Wigan
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
The gym is great and the location and…
The gym is great and the location and open all the time suits my working schedule.
17 de fevereiro de 2026
Resposta da JD Gyms - Wigan
Hello - We appreciate you taking the time to leave us a review! We're so glad our location and hours suit your schedule.
The JD Gyms Team 💚
Excellent apparatus, very clean and everyone so friendly
Just joined, having been at Wigan Council gym for over a year. Was a little apprehensive as JD was so much bigger. Everything at JD is so much better. Lots of space, everything including the changing rooms much cleaner and better. The offer was great value and will save me about £10 per month. The assistant manager has already been in touch to offer me a free induction session so I can check out what is best for me. So far really pleased I made the move
10 de fevereiro de 2026
Resposta da JD Gyms - Wigan
Hello - It's great to know you're finding our facilities spacious and clean, and that the value and service meet your needs. Thank you for sharing your positive experience with us.
The JD Gyms Team 💚
Extremely Clean environment
Extremely Clean environment. Modern updated equipment, which is easy to access and easy to use as indicated on each equipment. Changing room facilities clean and spacious also the sauna hits the spot after a workout. Love that I can go anytime during the night or early hours in the morning which helps relieve stress and anxiety of working out during busier hours which can be overwhelming at times.
27 de janeiro de 2026
Resposta da JD Gyms - Wigan
Hello - We're happy to hear that you appreciate our clean environment, modern equipment, and spacious changing rooms! It's great you enjoy the sauna and the convenience of our hours. Thanks for your positive feedback!
The JD Gyms Team 💚
I didn't know how to get in i pressed…
I didn't know how to get in i pressed the staff assistant button i was asked my name etc and I was let in and I was made very welcome and made at ease to be back 1st day back in the gym id recommend jd gym to anyone they are there for all your needs and more
17 de janeiro de 2026
Resposta da JD Gyms - Wigan
Hello, we're happy to hear that you're so impressed with our Wigan gym! We appreciate your recognition of the team's welcome too.
The JD Gyms Team 💚
Incredible experience
16 de janeiro de 2026
Resposta da JD Gyms - Wigan
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Resposta da JD Gyms - Wigan
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
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