Nice little touches like quotes from the movies on the email and invoice I thought were a nice touch shows that they are not just selling stuff but reaching out withe force !! My delivery was great an... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
As soon as the product is available to ship the items are sent out with unique effective packaging and delivered within 48 hours. The products choice is excellent,and the pricing is superbly compet... Ver mais
My collectible arrived very fast and well packaged. The website is easy to use and there’s multiple payment options which I really liked. Customer service was also great and I had a very fast email re... Ver mais
I had never heard of Jedi Archives before, but found them online after waiting nearly a year for the item from another well known company only for them to tell me it had been sold out. Jedi archives s... Ver mais
Informações sobre a empresa
Escrito pela empresa
Our mission is to make collecting anything Star Wars as fun, easy, accessible and fair to all, whilst giving the best service from the Core Systems to the Outer Rim. Come and check out the Archives next time you drop out of hyperspace! We pride ourselves on being for collectors, by collectors which is why we are always trying to find new ways to make things easier, whether by changing the way we keep you updated or by offering you multiple ways to pay regardless of your budget. From Hasbro's Black Series to Hot Toys, we've got you! Oh and we are always open to ideas so if you think there's some we can do better then we'd love to hear about it. You'll find us on Instagram and Facebook and you can subscribe to our newsletter to keep in the loop. May the Force be with you!
Informações de contacto
The Jedi Archives, Suite 301 Antelope Walk, DT11HX, Dorchester, Reino Unido
- 01305594280
- info@jediarchives.store
- jediarchives.store
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order Arrived quickly & was perfect
Order Arrived quickly considering when i ordered was a bank holiday, Packaged really nicely and was an easy transaction, would definitely purchase from again.
Brush soap
Purchased a pot of brush soap as part of a gift. Liked the tin design and the reviews were good. A great price and quick delivery so very happy with my purchase.
Plo Koon
I just received my Hot Toys Plo Koon figure. The packaging was great and the price was excellent.i love this store, it has excellent service and great prices. As a person in the UK other sites would cost alot for import and taxes, so having this in the UK I great.
This is my 3rd Hot Toys figure from these guys and I have another 4 with them.
10/10 would highly recommend these guys! Great for all your Star Wars needs!
The service is excellent Always sent…
The service is excellent Always sent out when they say.the quality of life items are perfect and the price is great.
Recommend Jedi Archives
Bought from Jedi Archives and would buy again. They had a Star Wars set that I couldn’t get elsewhere in the UK at a good price. Delivery was prompt, communication was good throughout, and the product was well packaged.
Fantastic Service!
Fabulous service and really personal. Great communication and updates. Amazing item. Will definitely be using again!
Great 👍🏻
Great! Good service despite myself changing my order at fairly short notice. Now the happy owner of two Black Series Stormtroopers 😎
10/10 would recommend
10/10 would recommend- postage is fast and safely wrapped so no damage done - thank you
Great speedy service
Couldn’t fault the service. Reasonably priced, super quick delivery and even got some points to save off my next order, which I’ve already made! Will use these guys again definitely.
Excellent
Great, friendly service, fast shipping and sturdy packaging - highly recommended!
Unforgettable Experience I’d Strongly recommend
My partner bought me the experience as a Christmas gift and honestly it was a fantastic experience. We started building the sabers with so many different options to customise it and there was 2 amazing staff members that were on hand to help in any way they could. I was very indecisive on what parts of the saber I wanted but they were very accommodating. I would highly recommend this experience to any and all Star Wars fans. You won’t regret it
Brilliant store
Brilliant store. Can't think of a single fault to be honest. They are great with communication, stock fantastic products and if buying online for delivery they pack perfectly.
Commander Cody helmet
I had been let down by another retailer who had instructed that the helmet would be delayed by another month. I looked around and found that not only could The Jedi Archives delivery in 3 to 5 days but the price was cheaper. I ordered on the Monday and by Friday afternoon the helmet arrived. Very pleased with the service and the speed of delivery.⭐️⭐️⭐️⭐️⭐️

Resposta da The Jedi Archives
Great Customer Service
There was a slight error with a duplicated order but one single email resolved the issue immediately. Great customer service and my order arrived extremely well packaged. Will definitely do business again with this company.

Resposta da The Jedi Archives
Not the best
I have ordered from this store twice, once before Christmas and everything was fine. My second order though, to say the service has been poor is an understatement.
I placed the order on December 30.
On January 9 I sent a ticket on their website asking for an update.
On January 16 I sent an email as I still hadn't heard anything and asked them to cancel and refund me if they weren't going to ship by the end of the day. I received a response apologizing and saying they had missed the ticket, they asked if I wanted to wait for the item as it wasn't in stock (didn't see any mention of this when ordering) or if I wanted a different item (I hate when stores do this, if I wanted R2-D2 instead of Darth Sidious then that's what I'd have ordered), or if I wanted a refund. I replied asking for the refund.
At this point I thought fair enough, mistakes happen, I'll just get it off Amazon where it was in stock, however I received no reply.
On January 17 I sent another email asking them to confirm they received my email asking for a refund.
On January 20 I received a reply saying they would sort my refund.
As of today, January 23 my order is still showing as Processing. Not been cancelled, no refund. It has been 24 days since I placed the order, 14 days since I first chased it and 7 since I asked for a refund, yet nothing has been actioned.
I believe I have been more than patient and feel I have no choice but to raise a chargeback with my bank.
Edit: Improved from 1 to 2 stars. After leaving review my refund was processed. While it's a shame a bad TrustPilot review is what it took to prompt action, they do seem to be genuinely sorry about what's happened and I'd give the benefit of the doubt that my experience isn't typical of the store.

Resposta da The Jedi Archives
Great service as always
Great service as always, I’ve purchased many hot toys from Jedi archives and would thoroughly recommend

Resposta da The Jedi Archives
Pre-order Hot Toy
I placed a preorder which took around 3months but be rest assured that Jedi Archives are genuine and very helpful if you have any concerns.

Resposta da The Jedi Archives
Traveled from Wolverhampton to…
Traveled from Wolverhampton to Dorchester to build my lightsaber and got to say it was an amazing experience very friendly staff and I will continue to buy from Jedi archives. Recommend to anybody

Resposta da The Jedi Archives

Resposta da The Jedi Archives
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







