The Jedi Archives Opiniões 

568
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nice little touches like quotes from the movies on the email and invoice I thought were a nice touch shows that they are not just selling stuff but reaching out withe force !! My delivery was great an... Ver mais

Classificada 5 em 5 estrelas

As soon as the product is available to ship the items are sent out with unique effective packaging and delivered within 48 hours. The products choice is excellent,and the pricing is superbly compet... Ver mais

Classificada 5 em 5 estrelas

My collectible arrived very fast and well packaged. The website is easy to use and there’s multiple payment options which I really liked. Customer service was also great and I had a very fast email re... Ver mais

Classificada 5 em 5 estrelas

I had never heard of Jedi Archives before, but found them online after waiting nearly a year for the item from another well known company only for them to tell me it had been sold out. Jedi archives s... Ver mais

Informações sobre a empresa

  1. Loja de artigos colecionáveis
  2. Loja de figurinos
  3. Loja de jogos
  4. Loja de miniaturas
  5. Loja de brinquedos

Escrito pela empresa

Our mission is to make collecting anything Star Wars as fun, easy, accessible and fair to all, whilst giving the best service from the Core Systems to the Outer Rim. Come and check out the Archives next time you drop out of hyperspace! We pride ourselves on being for collectors, by collectors which is why we are always trying to find new ways to make things easier, whether by changing the way we keep you updated or by offering you multiple ways to pay regardless of your budget. From Hasbro's Black Series to Hot Toys, we've got you! Oh and we are always open to ideas so if you think there's some we can do better then we'd love to hear about it. You'll find us on Instagram and Facebook and you can subscribe to our newsletter to keep in the loop. May the Force be with you!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

568 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(568)

69 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brush soap

Purchased a pot of brush soap as part of a gift. Liked the tin design and the reviews were good. A great price and quick delivery so very happy with my purchase.

30 de março de 2026
Classificada 5 em 5 estrelas

Plo Koon

I just received my Hot Toys Plo Koon figure. The packaging was great and the price was excellent.i love this store, it has excellent service and great prices. As a person in the UK other sites would cost alot for import and taxes, so having this in the UK I great.

This is my 3rd Hot Toys figure from these guys and I have another 4 with them.

10/10 would highly recommend these guys! Great for all your Star Wars needs!

11 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend Jedi Archives

Bought from Jedi Archives and would buy again. They had a Star Wars set that I couldn’t get elsewhere in the UK at a good price. Delivery was prompt, communication was good throughout, and the product was well packaged.

9 de março de 2026
Classificada 5 em 5 estrelas

Fantastic Service!

Fabulous service and really personal. Great communication and updates. Amazing item. Will definitely be using again!

2 de março de 2026
Classificada 5 em 5 estrelas

Great speedy service

Couldn’t fault the service. Reasonably priced, super quick delivery and even got some points to save off my next order, which I’ve already made! Will use these guys again definitely.

9 de fevereiro de 2026
Classificada 5 em 5 estrelas

Unforgettable Experience I’d Strongly recommend

My partner bought me the experience as a Christmas gift and honestly it was a fantastic experience. We started building the sabers with so many different options to customise it and there was 2 amazing staff members that were on hand to help in any way they could. I was very indecisive on what parts of the saber I wanted but they were very accommodating. I would highly recommend this experience to any and all Star Wars fans. You won’t regret it

11 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant store

Brilliant store. Can't think of a single fault to be honest. They are great with communication, stock fantastic products and if buying online for delivery they pack perfectly.

16 de janeiro de 2026
Classificada 5 em 5 estrelas

Commander Cody helmet

I had been let down by another retailer who had instructed that the helmet would be delayed by another month. I looked around and found that not only could The Jedi Archives delivery in 3 to 5 days but the price was cheaper. I ordered on the Monday and by Friday afternoon the helmet arrived. Very pleased with the service and the speed of delivery.⭐️⭐️⭐️⭐️⭐️

23 de janeiro de 2026
Opinião espontânea
logótipo da The Jedi Archives

Resposta da The Jedi Archives

Hey Mike, great to hear your are please and thanks for choosing the Archives!

Classificada 5 em 5 estrelas

Great Customer Service

There was a slight error with a duplicated order but one single email resolved the issue immediately. Great customer service and my order arrived extremely well packaged. Will definitely do business again with this company.

23 de janeiro de 2026
Opinião espontânea
logótipo da The Jedi Archives

Resposta da The Jedi Archives

Thanks Tom, glad you appreciate the effort in our packing! MTFBWY

Classificada 2 em 5 estrelas

Not the best

I have ordered from this store twice, once before Christmas and everything was fine. My second order though, to say the service has been poor is an understatement.

I placed the order on December 30.

On January 9 I sent a ticket on their website asking for an update.

On January 16 I sent an email as I still hadn't heard anything and asked them to cancel and refund me if they weren't going to ship by the end of the day. I received a response apologizing and saying they had missed the ticket, they asked if I wanted to wait for the item as it wasn't in stock (didn't see any mention of this when ordering) or if I wanted a different item (I hate when stores do this, if I wanted R2-D2 instead of Darth Sidious then that's what I'd have ordered), or if I wanted a refund. I replied asking for the refund.

At this point I thought fair enough, mistakes happen, I'll just get it off Amazon where it was in stock, however I received no reply.

On January 17 I sent another email asking them to confirm they received my email asking for a refund.

On January 20 I received a reply saying they would sort my refund.

As of today, January 23 my order is still showing as Processing. Not been cancelled, no refund. It has been 24 days since I placed the order, 14 days since I first chased it and 7 since I asked for a refund, yet nothing has been actioned.

I believe I have been more than patient and feel I have no choice but to raise a chargeback with my bank.

Edit: Improved from 1 to 2 stars. After leaving review my refund was processed. While it's a shame a bad TrustPilot review is what it took to prompt action, they do seem to be genuinely sorry about what's happened and I'd give the benefit of the doubt that my experience isn't typical of the store.

23 de janeiro de 2026
Opinião espontânea
logótipo da The Jedi Archives

Resposta da The Jedi Archives

Hey Liam, thank you for your review. We never like to hear that our service hasn't met your expectations and appreciate the feedback.

As we've already discussed, we dropped the ball here and I can only apologise for the experience this time round, usually we pride ourselves on delivering great service but we definitely haven't here and am truly sorry.

We'd love to see you as a customer in the future and if there's anything we do, please let me know.

MTFBWY

Classificada 5 em 5 estrelas

Great service as always

Great service as always, I’ve purchased many hot toys from Jedi archives and would thoroughly recommend

7 de janeiro de 2026
logótipo da The Jedi Archives

Resposta da The Jedi Archives

May the Force be with your Sir!

Classificada 5 em 5 estrelas

Pre-order Hot Toy

I placed a preorder which took around 3months but be rest assured that Jedi Archives are genuine and very helpful if you have any concerns.

9 de janeiro de 2026
logótipo da The Jedi Archives

Resposta da The Jedi Archives

Thank you for taking the time to leave review! And thanks for choosing us!

Classificada 5 em 5 estrelas

Traveled from Wolverhampton to…

Traveled from Wolverhampton to Dorchester to build my lightsaber and got to say it was an amazing experience very friendly staff and I will continue to buy from Jedi archives. Recommend to anybody

11 de janeiro de 2026
Opinião espontânea
logótipo da The Jedi Archives

Resposta da The Jedi Archives

Thanks so much, Lee! And thanks for making the trek down, hope to see you again soon! MTFBWY

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