Jetts Fitness Opiniões 24

A shocking gym to deal with. My 15 yr old joined for $9 pw which I said I would pay for, by auto payment every Wednesday night. Every Wednesday MORNING they would try to take out $20 or more , not the quoted $ 9, and because my money wasnt in yet they would feel obliged to double (even once triple ) the amount after 6.30pm when my money went in. Incidentally the exact time I told them to take the money. After losing between 20 and 60 every frigging week I tried having it out with them by phone and in person. Either they were playing dumb or acting dumb because they never did understand why I was getting so angry.
I ended up refusing to pay them anything and of course getting sent to debt collectors. Pity, as I wanted to be taken to court so I could show the judge how much they ripped me off compared to what they quoted me.

The gym itself was passable though the clientele were extremely down market. I certainly wouldn't have wanted to work out with members who all look like Jake the Muss

Want to share my very poor customer service experience with Jetts Hammersmith gym. Company advertises itself as a contract free gym or “workout on your own terms” but in fact there are hidden fees behind no contract promises. Every big well known no contract gym policy allows you to cancel your direct debit few days before next months payment will be processed. In this case guys be aware!! U have to pay for one more month after u wish to cancel! Why? God knows why…for a smooth transaction I was told! Transaction to where Im sorry I want to cancel not to change to a different branch!
U were ticking a box with terms and conditions apparently, conditions u were asking about but they were never mentioned to you! Extremely disappointed with this experience and misleading information. Please be aware when u sign up

There payment arrangement system suck so bad. They will lure you in somehow if you change your card or something it is hard to pay. And panality over panality. It is so hard to change anything. Debt success is worst company to they use to take payment. 2 years experience. If you life is busy don't use them.I would not recommend anyone to use Jetts there are many better options available. Never make any contract with them. You will regret.