This was the first time I ever dove into this type of payment app. But I was definitely surprised with the level of ease and use. The sign up process was simple- it guided me right along and taught me... Ver mais
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It has have me more opportunity to serve clients that do not have non card payments. It every now and then will have a glitch, but overall pleased!!
A empresa respondeu
Overall, I like Jim and found it fairly easy to use. However, the website builder lacks some important features I need for my DTF printing business. I need customers to be able to select shirt sizes,... Ver mais
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If I can be honest, I have used Jim for about 90 days, at first before consistent transactions would go through I guess I needed to be reviewed. I had to upload business documents to show I am a real... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
jim provides payment processing services, including accepting contactless payments through mobile devices. The company assists clients with transactions using debit cards, credit cards, and digital wallets through a mobile application.
Informações de contacto
Sunnyvale, Estados Unidos da América
- help@jim.com
- jim.com
4,1
Bom
30 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is the best thing I have ever
This is the best thing I have ever
Thank you
10 de setembro de 2026
Opinião espontânea
Resposta da jim
That's awesome to hear! Thanks for the kind words and for choosing Jim
If I can be honest
If I can be honest, I have used Jim for about 90 days, at first before consistent transactions would go through I guess I needed to be reviewed. I had to upload business documents to show I am a real company since I did that I am happy on the performance of Jim and I will definitely recommend to other companies. Thanks.
10 de setembro de 2026
Opinião espontânea
Resposta da jim
Love hearing that! Glad Jim has been performing well for your business. Thanks for sticking with us and recommending Jim to others 🤝
The best thing I wish I had a lot sooner!
I love the fact that I don’t have so many fees that I can’t enjoy my profits from my selling. It’s easy to use and I love that I have instant access to my money! I recommend Jim to anyone that is looking to sell their products and be able to keep their profits!
10 de setembro de 2026
Opinião espontânea
Resposta da jim
Love hearing that! Glad Jim is keeping payments simple and helping you keep more of what you earn. Thanks for recommending us ☺️
I have a pop up in San Diego California…
I have a pop up in San Diego California and I needed POS system same day. and it was useful and simple. been using it for about 8 months 😁
11 de março de 2026
Opinião espontânea
Resposta da jim
Love hearing that! We're glad that jim was helpful to get your pop-up running ☺️
Jim is the best
I love how simple the app is and how useful it makes everyday payments
20 de agosto de 2026
Opinião espontânea
Resposta da jim
Thanks for the love! We're glad JIM is making everyday payments simple for you. We really appreciate your feedback!
Absolute trash
Absolute trash. Jim controls your money. You have no access to cash. You have a huge list of places you cannot use your own money. There is not a human in sight. I've complained for days about an issue of the transactions declining when my balance gets below $5 you cannot use the money in your account. For weeks now the issue has persists. Their AI chat bots make every excuse in the book why somehow it is my fault and you cannot get in touch with a human. There are layers and layers of AI bot. They claim to escalate to the team at which point you begin anew with another bot. Never a human. Always excuse after excuse with their disposition being "hey it's an honest answer" as if this absolves them of their incompetence. Trash company. Trash product and trash humans behind it.
17 de agosto de 2026
Opinião espontânea
Resposta da jim
Hi Erik, we understand how frustrating it is when transactions keep getting declined, especially when you're trying to use your balance for everyday purchases.
We reviewed the issue and confirmed the declined transactions were related to our security controls. We know that doesn't make the experience any less frustrating, but we appreciate you taking the time to share your feedback.
If you'd like to discuss the issue further, our support team is available through JIM's official support channels and will be happy to help.
The processing fee is great and your…
The processing fee is great and your funds are immediately available in your Jim account. They say transfers are instant but they are not! It takes 1-3 business days to transfer it to your bank account. You can put it on your Jim card but then you can’t use that card anywhere. You can’t withdraw cash at an atm, you can’t connect your Jim card to PayPal, Venmo, or Cash App. You can’t withdraw add it to Apple Pay but can’t put the funds on Apple Cash or use it to send money to a friend using Apple Pay. The use of the Jim card to access your funds is severely limited. I fell like they are misleading you when they say your funds can be transferred immediately. And what kind of payment processing service offers a prepaid debit card that can’t be used at an ATM! I’m completely disappointed and will not use Jim any longer!!
12 de junho de 2026
Opinião espontânea
Resposta da jim
Hi! Sorry JIM didn’t meet your expectations. Funds are available in your JIM account after an approved sale, but ACH transfers aren’t instant and timing can vary. We also appreciate the feedback on ATM access and how the JIM Card can be used, and we’ll share it with the team.
Would not approve my application
Would not approve my application, no reason given!
I have perfect credit Etc.
If I am alredy having problems, I can just imagine what a nigthmare they will be if I did have issues down the road.
11 de junho de 2026
Opinião espontânea
Resposta da jim
Hello Gary! Sorry your application wasn’t approved.
Approval isn’t based on credit score alone, and we can’t discuss specific review details publicly. If you still have any interest in using our services, please email help@jim.com and we'll take a look into it.
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