J&K Home Furnishings Opiniões 

Great service, knowledgeable and friendly. Took care of everything we ask for.

Great experience, knowledgable about bedding options, love our new bed, exactly what we were looking for!

Can’t say enough about the service as well as our designer, aimee knotts. She nailed our color scheme and was so well informed about bassett and making our couch and sofa fit our space. We also dealt w/lorenna when aimee couldnt be at our home for delivery and she was so helpful as well. The delivery guys were polite and knew what they were doing. We love all of our J&K Home Furnishings furniture.

We are new to the area and the team at JK are so great to work with. We had an issue with a couch that was delivered with a stain and they resolved the issue in an efficient manner.

Attractive show room, plenty of inventory.
Lindsay, one of the designers was very informative and a delight to work with.

I was more than pleased with the salespeople and service I received from J&K. Sales person listened to our requirements for a new mattress set and she found us a set that works very well for us. After delivery, I realized I did not specify a short box spring. The store exchanged the box springs in a few days for no additional cost. I highly recommend the store in Little River.

I feel so lucky to have chosen J and K to help with updating and providing new furnishings and artwork for my condo. From my decorator, Janice, who guided me in picking pieces that would match my vision and style to the delivery staff that were courteous and professional, I am very satisfied and happy!

I was so happy with how I was approached walking in . Friendly and efficient. My sales person was Jessica and she was wonderful! Made it easy and took home samples to help match my decor. It was a 5 star for sure!!

Janice was great every step of the way as far as expertise, presenting ideas and more. She really cares about her client! Once full payment was made and when the furniture was delivered (about 3 weeks ago), I noticed a few flaws in a few pieces, but I am still waiting on a call from J & K regarding coming out to look at them. I am also waiting to hear about the antique butterfly print which arrived at the MB location but hasn’t made it to MI location yet. Again, Janice was Awesome! I have already referred a few friends her way. Linda Sacchetti

Great store, great people!

Everything was per contract w/exceptional service. Thank you!

Store manager and his staff are very wonderful and friendly you will love them.

The best furniture shopping experience ever. Being greeted at the door and the ability to keep the same salesperson gave the visit a personal touch. There was never any pressure to purchase even after we had spent half a day with the saleswoman, Rebekkah. We looked at other furniture stores, but did not receive more than a "Hello, let us know if you need help" greeting. The furniture at JK is quality made and is stylish. All our questions were answered with no hassle or frustration when we changed our minds on several occasions.

Jesica Kearns is a very talented designer and builds customer relationships to learn more about a customer's dreams and goals.

The showroom is very inviting and user friendly to create a vision.

I could not imagine going anywhere else to complete my home.

Savas and Julie were both extremely helpful. There were not at all pushy and I feel like they went out of their way to help us. Beautiful selection of furniture. Savas even offered to take away our old couch for us when the new furniture gets delivered. A pleasant shopping experience.

10/27 Update: Thank you Chuck for taking time on your trip to reach out to me by email and try to make sense of it. Thank you for the apologies and saying my experience wasn't normal for J&K. I can agree. Changing my review to 2 stars for that. I appreciated the offer to purchase the chairs at Roy’s quote $550 each. I declined since I had already purchased for less than the 1st quote somewhere else weeks ago. (which you knew) We both know the public can’t see the truth in each email between all of us (unless I post them all) or the interactions of each moment. The Hooker credenza was not listed AS IS. You knew it was damaged and Chris said, “he would’ve showed it to me if he knew about it.” It was sold to ME at 50% off because it was a Discontinued piece. Also, Roy did say “you don’t have a full $400. Credit... Almost $400.” Ya know It’s really not worth my time or yours to keep pointing fingers. YOU clearly know it was not about that 1 piece of furniture or the money. I understand you have a business to run. Most won’t care about this one little review that upset all of you so much. Keeping it real. Like I said, “I’m moving on” I forgive all involved and shaking the dust off.

Original 1 star review: I thought I had found another great store with quality brands. First time I came in Ms. Jerri was great helping narrow down couch options. Next time in to actually purchase, she wasn’t there so Chris assisted. He specifically said....”always ask for him when I arrive for the BEST pricing so he could “TAKE CARE OF ME” (since I buy in bulk) so I did just that. First basic trial order and delivery to my personal home went pretty well with the exception of damage to a discontinued sideboard. We went back and forth trying to work it out because I truly loved the piece and it couldn’t be replaced or the cost of repairing was ridiculous. I agreed to keep it with a $400. CREDIT towards next purchase/order. Ok.. great all is well. Until I go back in. I asked for Chris. I had a lot of items to purchase. Sadly it went downhill from there. He wasn’t available at that moment. I understood and waited patiently but what a coincidence after walking by the office hearing his filthy language about “f”ing this and “f”ing that ... OOPS! Once he acknowledged me, said hello. That’s it. It’s as if he pushed me off to others who were absolutely clueless about anything and everything. (EXCEPT Madison) There’s probably not enough space in this review for me to go into ALL the details or explain the deception, emails etc. I’m sure they’ll justify their actions. I’ll try to keep it brief. Credit was a joke. I’m at the counter ready to hopefully place an order, purchase .... and was told NO credit. They rang up a decor item on sale originally priced around $350 and was told price was $180 something because the huge sale 30-70% off. Sounds great huh? Should’ve whipped out my ccard and bought it right then. Well, I asked them to hold it while I grab lunch and wait for the quote sweet Madison was working on.... knowing I needing to apply 10% down before ordering plus I was also waiting for them to try again on a dining set... 3rd quote for an OLD quote they didn’t stand by. $450 per chair jumped to $776. Multiple other pieces through out the store I needed to ask about ... but waiting till I had the other numbers. Upon returning, I went to the counter to purchase the same decor item already-rung up... they lost my info/transaction and rang decor item up all over again. Oh now it’s almost $300. !!! AND I was told I don’t have a full $400. CREDIT... just almost $400! What!?! They applied the $300 to the purchase of the decor item...? I received a receipt, But no balance on credit or paper trail. They just wanted me out I guess. I asked if we’re good? Yes you can go. So, at this point I said no to the overpriced new dining set quote. I hated to tell Madison no, to all the beds etc. Ugh! So done. It’s not worth walking in again to get the ALMOST $100. left on the so called credit. How can they stay in business doing people like this?
I’m assuming Chris probably told them to mark up everything on me by x percentage. Forget the BIG sale. Running me, the customer off because of his last experience with me. Those of you who know me... know I’m not one to do negative reviews or make a big fuss. But, BUT
This is the main reason I’m doing a review so the owners will know that he is running customers off! Maybe not all customers trying to purchase for multiple homes. Mattress's, headboards, dining room chairs, etc etc. around 20k+ for just one luxury rental but after the last purchase of almost 10k for my main home living room. I’m just not going back ...all because of his personal bias towards me.
All because I blasted him for sending me a sideboard/buffet that wasn’t inspected prior to leaving the store... it was full of trash, had cracked slate inlays, stains, scratches and dings. He felt led to give me the credit... Givers remorse? Ego issues? I don’t know. Too much negativity for me. Thought it was worked out! Guess NOT.
Thankfully, I just placed an order elsewhere. Same exact items for less AT original prices with no sales tactics. No deceptive price changes. Just BEWARE!
I would love to give 5 stars alone to Ms. Madison for working hard to win me as a customer. (Not even knowing I was a repeat) I was ready to make the purchase. Yet had to wait on other items I was considering. She went above and beyond. She was fair. I would hire her in a heartbeat!!! And I would almost purchase from JK again because of her being very knowledgeable about the products and being such a joy. BUT unfortunately due to previous experience and this last one, I will not be returning.

like watching monkeys in a circus ….right hand doesn't have a clue what the left hand is doing...overpriced and poor quality of furniture...