Downloaded app as wanted to use this method, however couldn’t complete registration as it will not accept either choice for “Let’s secure your account”, either by biometrics or email code? It doesn’t... Ver mais
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Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Ver mais
A empresa respondeu
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Ver mais
A empresa respondeu
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Informações de contacto
4,3
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My experience today in the bank was…
My experience today in the bank was very satisfied,the teller was very polite and courteous
16 de junho de 2026
Opinião espontânea
Resposta da JN Money
Dear Valued Customer, Thanks for the 5-star review. We are happy to hear that you find our services reliable and that our team has been available to support you. We value your business and hope to serve you again soon.
JN always quick and fast with the money…
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
8 de junho de 2026
Resposta da JN Money
Dear Valued Customer, Thanks for the 5-star review. We are happy to hear that you find our services reliable and that our team has been available to support you. We value your business and hope to serve you again soon.
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're pleased to hear that you appreciated our communication. We value your support and look forward to continuing to provide excellent service.
Resposta da JN Money
Dear valued customer, thank you for your kind words! We're delighted to hear that you had a great experience with our service. We appreciate your support and look forward to serving you again.
Ease of doing the transaction
13 de junho de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're glad to hear that you found the transaction process easy and convenient. We appreciate your support and look forward to serving you again.
I love online services it’s easier and…
I love online services it’s easier and faster than going into a branch.
12 de junho de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're delighted to hear that you love our online services. We appreciate your support and look forward to continuing to serve you conveniently!
Easy to use no problem I love it money…
Easy to use no problem I love it money go in my account in minutes
5 de junho de 2026
Resposta da JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been available to support you when needed. We value your business and hope to serve you again soon.
The transfer process was quick and easy…
The transfer process was quick and easy toto navigate.
10 de junho de 2026
Resposta da JN Money
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
Because the Service is so quick and…
Because the Service is so quick and very convenient
9 de junho de 2026
Resposta da JN Money
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
There was a lot of back and forth in…
There was a lot of back and forth in get signed up ; sending the funds the process was just difficult for me. In comparison to Western Union.
1 de junho de 2026
Resposta da JN Money
Dear Valued Customer, Thank you for your feedback. We are happy to see that you were ultimately able to complete your transfer successfully. We sincerely apologize for the challenges you experienced during the registration process, the safety and security of the website is very important to us, and we will continue to monitor and improve the customer onboarding experience.
Resposta da JN Money
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money from the USA directly to your account in Jamaica. Thanks for the continued support.
Resposta da JN Money
Dear Valued Customer, Thanks for the 5-star review. Providing our customers with a fast, secure and reliable remittance experience is one of our top priorities. We can value your business and can't wait to serve you again soon.
Resposta da JN Money
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
Resposta da JN Money
Dear Valued Customer, we are sorry to hear that you found the signup and verification process complicated. We aim for our customers to have a simple and seamless and secure experience. Thank you again for your valuable feedback and for choosing our service.
The site is very slow to load pages and…
The site is very slow to load pages and often times out or sometimes I cannot even log into it
5 de junho de 2026
Resposta da JN Money
Dear Valued Customer, thanks for bringing this matter to our attention. We apologize for the inconvenience you have experienced while using the site.
To assist with our investigation, could you please provide additional details, including the date and time the issue occurred and any error messages you may have received? Our team will review the information provided and work to identify the cause of the slow performance and login difficulties you are experiencing
Easier to use now… still need a bit to…
Easier to use now… still need a bit to delete old contacts
5 de junho de 2026
Resposta da JN Money
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're glad you've had an excellent experience with our service. We also appreciate your comment and are continuously working to improve system reliability to provide a consistently smooth experience.
FEE TO SEND SHOWS 0 DOLLARS FEE AND TRANSACTION FAILS
THE SYSTEM SOMETIMES SHOW THE FEE AS 00 DOLLARS AND THE TRANSACTION FAILED > THEN YOU KEEP DOING IT OVER AND OVER THEN GTHE FEE POPS UP ! > THAT SYSTEM ERROR NEEDS TO BE FIXED LIKE RIGHT AWAY
4 de junho de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're happy to hear you've had a great experience with our service. We appreciate your patience and are continually working to improve reliability and performance.
Convenient Processing
My processing time was very fast without any complications. It was very convenient for me to send money while at home without going to a place of business where my processing fee would be greater.
4 de junho de 2026
Resposta da JN Money
Dear valued customer, thank you for your review! We're pleased to hear your transaction was processed quickly and without complications. It's great to know you enjoyed the convenience and savings of sending money from home. We appreciate your support and look forward to serving you again.
The process of registering is too long…
The process of registering is too long and complicated.
27 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback. We understand that the registration process may feel lengthy, and we appreciate your input. We're always looking for ways to make the experience simpler and more user-friendly while maintaining security requirements.
A Experiência Trustpilot
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