Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Ver mais

Classificada 2 em 5 estrelas

Website indicates a producing time of 20 days and a worldwide shipping around 1-2 week. I ordered this in Sept 2025. I didn't have the correct measurements and did get those in around Nov 2025. I did... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication was great. Helmet was stunning. Shipping does take some time but they let you know up front this. I will definitely be buying from them again.

Classificada 5 em 5 estrelas

They did a great job with shipping. The item had a few defects but they supplied me with replacement parts for free and I got it back to working order so five stars all around! It was just two minor d... Ver mais

Informações sobre a empresa

  1. Loja de disfarces

Escrito pela empresa

Custom make cosplay suits, armors, and helmets


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Poor customer service.

I purchased a mask and it wasn’t the one I actually wanted, tried to return it and they never got back to me. I purchased the one I actually wanted and was very pleased. I can’t take away from the quality of the work, but customer service is lacking.

12 de janeiro de 2023
logótipo da Joetoys

Resposta da Joetoys

Thank you for your feedback, we will learn and improve our customer services!

Classificada 5 em 5 estrelas

mk. 5 v2 helmet

I bought the mk. 5 v2 iron man helmet, and it was quite literally a fulfilled childhood fantasy of mine. It is everything I had hoped it would be, and on top of making an awesome product, the shipping process did not take as long as I expected it to.

19 de janeiro de 2023
Classificada 4 em 5 estrelas

The product is super amazing but arrived with flaws

The product is super amazing! Somehow beat my already high expectations, my only issue was that when the helmet arrived one of the pieces had slipped out of position and was causing the helmet to not close or open properly. Luckily I was able to spot the issue and fix it myself but to someone less tech savvy it would be a big letdown to have it be flawed like that.

1 de fevereiro de 2023
Classificada 5 em 5 estrelas

Great service

Service was great. Received an email from the business shortly after prompting me to ask any questions I had about my service and were quick to respond (within a day).

8 de fevereiro de 2023
Classificada 5 em 5 estrelas

Great customer service

Great customer service. Fast shipping. The product is amazing. I wish it was just a little bigger, as it barely fits on my head. But it's so cool, I'll live with it hitting my nose when the mask closes. lol

4 de janeiro de 2023
Classificada 1 em 5 estrelas

BumbleBee mask is a piece of crap

I ordered the bumblebee mask and it doesnt work other than the lights flashing. We have changed the batterries restarted it over and over again, Sent in videos as requested to show that it doesnt work and I still cant get a refund and a retun label sent to me.

10 de janeiro de 2023
Classificada 2 em 5 estrelas

I didn’t get the item I ordered

I didn’t get the item I ordered. Have informed and they said they would resolve but a month later and no contact and still am not being sent the right item. No stand provided with helmet but paid extra. Also voice control doesn’t appear to work.

7 de novembro de 2022
logótipo da Joetoys

Resposta da Joetoys

I apologise for sending the helmet and stand separately. This was because the stand was designed for V.2 helmet, and it took more time to make. As you contacted us about the delivery of the stand, we've kept an eye on the shipping info, and as soon as we found that your stand was delivered on December 28th, we know you already received it. As for the problem of voice control, can you tell me more about it in email so we can help you fix it?

Classificada 1 em 5 estrelas

Attention photos non contractuelles

Attention photos non contractuelles, bottes batman en cuir achetées 100 euros, j'ai reçu une paire de qualité médiocre en simili cuir de basse qualité ne ressemblant pas aux photos. Litige Paypal pour être remboursé, à fuir !!!

20 de dezembro de 2022
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