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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Ver mais

Classificada 2 em 5 estrelas

Website indicates a producing time of 20 days and a worldwide shipping around 1-2 week. I ordered this in Sept 2025. I didn't have the correct measurements and did get those in around Nov 2025. I did... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication was great. Helmet was stunning. Shipping does take some time but they let you know up front this. I will definitely be buying from them again.

Classificada 5 em 5 estrelas

They did a great job with shipping. The item had a few defects but they supplied me with replacement parts for free and I got it back to working order so five stars all around! It was just two minor d... Ver mais

Informações sobre a empresa

  1. Loja de disfarces

Escrito pela empresa

Custom make cosplay suits, armors, and helmets


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

No Jarvis voice, or voice recognition

Just received mine and the voice command does not work at all, there is no sound other than the mechanical opening and shutting. The remote is very finicky on if it works or not. And the finish on the helmet is poorly done, there are speckles of condensed color in areas like it's just globs of paint which causes the finish to be raised. There are also scuff marks, dents, and the box clearly had been opened before and the mask clearly used before. Gave this for a gift but was so embarrassed when they took it out to try and use it and it wouldn't work and it looked beat up.... so I took it back and I'm requesting a refund.

12 de outubro de 2023
Opinião espontânea
logótipo da Joetoys

Resposta da Joetoys

My apologise for the problems with the voice board. We checked every helmet before shipping; however, some minor damages during the shipment were unavoided. If you are willing to change a voice board, which only takes about 5 min, we can send one to you. As for no sound effect, please check if you've pressed the button E on the remote. This button will turn off all sound effects, and if you press it again, they will back again.

Classificada 1 em 5 estrelas

Sent to the wrong address and now it’s in UPS limbo

I made my order. And within a week I got a notification it was shipped out! I was pleasantly surprised. But then I found out it was shipped to the wrong address. So that address got the package within a week and a half and then they asked that dude to ship it to me. But because of all this extra crap UPS has delayed my package for three weeks now.

This whole issue could’ve been avoided if the correct address was placed on the box in the first place.

I have no review based on the product itself because I DO NOT HAVE THE PRODUCT. The UPS gods have taketh away

9 de setembro de 2023
Classificada 5 em 5 estrelas

In regards to Bumblebee suit

In regards to Bumblebee suit; the product is amazing looking, it’s obvious a great amount of effort, time and pride is put into their work. The durability of the suit seems sufficient, don’t be discouraged if you have to hot glue small pieces back on to the suit over time, it’s normal wear/usage. Plan accordingly if you’re planning to have the suit for an event date, the shipping will take 24-30 days(clearing customs, travel time etc..) it’s a large item and comes in 4-5 separate packages from China… overall, my experience was positive, they were responsive, transparent about all things. I will likely purchase more items from this company in the future.

3 de agosto de 2023
Classificada 2 em 5 estrelas

Paid $300 for a Spider-Man mask with…

Paid $300 for a Spider-Man mask with mechanical eyes. Received it broken; one of the eyes is not closing or moving at all. I was sent a video by one of the support employees, on how to fix it. But I think I might have made it worse at this point. Expected more from a company with such high-quality products, and for the amount I paid. Maybe send me a paid shipping label so I can send it back while they send me a proper, functioning replacement in the meantime?

21 de julho de 2023
Classificada 5 em 5 estrelas

Highly recommend

After a two month wait due to American customs my order was shipped pretty quickly after inspection.Came in perfect condition, would definitely order from them again!

19 de junho de 2023
Classificada 5 em 5 estrelas

Excelente trabajo

Todo genial, la página tiene todo lo que un coleccionista debe tener en su casa. El envío sin problemas, la atención antes y después de la compra genial. En cuanto pueda vuelvo a comprarles sin duda.

28 de junho de 2023
Classificada 5 em 5 estrelas

Great Service/Product Damage

The customer service is fantastic. There was a damage in the Mark V helmet order which i had placed. But the service team was very helpful enough to replace the damaged part and guided well to make sure the product is working in full condition.
However, there were small dents on the helmet and that was little disappointing as the service team said it’s how the plate it; which shouldn’t be the case I believe.

Overall, great experience and fantastic products.

18 de junho de 2023
Classificada 4 em 5 estrelas

Great product

Great product. Some of the build quality could be a little bit tighter / more robust, but incredible value and by far the best product in its cost range.

1 de junho de 2023

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