Johnkart.com Opiniões 102

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am wondered why there are so much of negative comments. I have been purchasing with them since 3 years and every time before I order, I chat with Tracy or Sam to know about the actual size. They hav... Ver mais

Classificada 5 em 5 estrelas

The order was bit delayed, however the product quality is a must appreciable factor. Kudos Johnkart.

Classificada 1 em 5 estrelas

I ordered two items from Johnkart. The first item arrived promptly. I am still waiting for the 2nd item after sending 4 follow up emails and several phone calls which are never answered. I received th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Johnkart always sent good products in effective prices and usage reliable and us to easy i recently purchased a winter jacket. It is sooo good

Informações sobre a empresa

  1. Loja de roupa

Informação fornecida por diversas fontes externas

"Johnkart is an international online marketplace for premium fashion, lifestyle, handmade & designer geodesic products connecting creators and buyers” Enjoy Free Shipping " USA | Canada | UK | France | UAE


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Good service

Good service, less price and best products. Johnkart is very underrated good supplier of great products. I suggest them to all my friends and colleagues.

14 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I am wondered why there are so much of…

I am wondered why there are so much of negative comments. I have been purchasing with them since 3 years and every time before I order, I chat with Tracy or Sam to know about the actual size. They have extended help to me and all my purchases were free delivery. Returns were easy with them as well. I should give them a complete 5 star for their help and good quality of products.

19 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I bought an item and received my item in wrong size plus false advertisement

I bought an item and received my confirmation email that reads as follows:

Your Order #JK8717
YOUR ORDER HAS BEEN SUCCESSFULLY PLACED.
This email confirms the status of your recent order from our store. Additional information is below.We will send you the Tracking Information as soon the order is shipped (approx 3-6 days).
Congratulations! FLAT 20% OFF on your next purchase
Use code:BLACKOFF20
*code is valid only for the next 48 hours, so hurry up!

Well the FLAT 20% off is a lie. This was their response:
Offer code BLACKOFF20 only applies to orders over $100.00
But don't worry, we will share another code, use code
CHAT20 - Minimum purchase amount $30.00
BLACKOF10 - Minimum purchase amount $15.00
We only have up to 10% off products under $50.00. Please use code "HALLO" to get up to 10% OFF + Free Shipping

Unfortunately, this is a lie too. Hallo was the only code which seemed to work but its was only 3% off.
I just received my item, in the wrong size, and my emails have been ignored since April 19th, 2023. In addition, thier website has been down the last 4 days... So is think twice before ordering from this company.

14 de maio de 2023
Opinião espontânea
logótipo da Johnkart.com

Resposta da Johnkart.com

We sincerely apologize for the delay in responding to your request. We have noted your concern. Due to technical issues, our site was under updations of new features and products. On or before the 25th we will be fully back with all search history. Request you to please wait I will create for you a special offer code "THANKSFORWAIT" (it will activate after the 25th). We assure you will experience a better shopping experience with Johnkart 2.0 version.
Secondly, regarding the discount concern you have please note offers keep on changing time to time and hence conditions apply * is mentioned in the mail sent to all customers. Please note we give free shipping to all orders above $10, and offer codes vary from product categories, manufacturers, value of the product.
Thirdly regarding the size issue please share the size you received and upon reviewing your order we found its a One size (Free size) product that mentions clearly in the description and he same item has been correctly delivered to you.
Always please cross-check the size chart before you order. Thank you for your patience and kind understanding here.

Classificada 1 em 5 estrelas

Omg!

Omg!
I bought a beautiful jacket. When it came , it was toooo small. I’ve been trying to contact johnkart for a good while now, emailing , phone calls NOoooo response. Very unprofessional. All I need is to exchange. Not to get my money back but to exchange and noooo response.
It’s easy to take our money but maaaaan, trying to get in touch with someone , PROBLEM!

26 de março de 2023
Opinião espontânea
logótipo da Johnkart.com

Resposta da Johnkart.com

We sincerely apologize for the delay in responding to your request. We have reached out to the manufacturer who is listed in Johnkart.
Once they confirm the return we will share their address, and you can ship the product to the factory of the manufacturer directly. Once they receive and verify the product is resalable we will make sure they will send you a larger size of the same product same color.
Please share your size measurements so that we can avoid any returns in the future.

Classificada 1 em 5 estrelas

Hice un pedido a través de Klarma

Hice un pedido a través de Klarma. Van 3 semanas y mando email y nada, ni me devuelven el dinero, ni me llega la compra. De verdad que irresponsables

19 de março de 2023
Opinião espontânea
logótipo da Johnkart.com

Resposta da Johnkart.com

os disculpamos sinceramente por la demora en responder a su solicitud. Como empresa, nos esforzamos por satisfacer todas las necesidades de nuestros clientes. Comparta el número de pedido o la identificación de correo electrónico registrada para que podamos verificar los detalles de su pedido. Gracias

Classificada 1 em 5 estrelas

Shame in this company and they are located in USA

Hi, this is a fraud I order two pairs of sandals they came same color a both of them. I missing another pair which one said was deliveredIm trying to call, chat and send emails no response. You stole my money. My ORDER #JK8433
Please help me if you can and you should

29 de março de 2023
Opinião espontânea
logótipo da Johnkart.com

Resposta da Johnkart.com

We sincerely apologize for such a delay in responding to your request. Ideally, this is not our norm and is absolutely not acceptable. As a company, we strive to meet all our customer needs. The tracking details shows its delivered. Please note other pair was the different manufacturer and it woul be shipped and arrived separately. we will agin cross-check with the manufacturer and shipping partner, if any missing logistics we will make sure you get your third product or money back. Please be in touch with care@johnkart.com or live chat for quick response.

Classificada 1 em 5 estrelas

Waiting waiting waiting

I ordered two items from Johnkart. The first item arrived promptly. I am still waiting for the 2nd item after sending 4 follow up emails and several phone calls which are never answered. I received the same Australia Post tracking number for both parcels even though the two items were sent separately. I am totally frustrated with their lack of response and believe their business is almost fraudulent.

18 de fevereiro de 2023
Opinião espontânea
logótipo da Johnkart.com

Resposta da Johnkart.com

We sincerely apologize for such a delay in responding to your request. hope you appreciate you received the item and balance we refunded you on April 10th, 2023. Please note that products you order from a different manufacturer and hence ship separately.

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