Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A++. Honestly obsessed with Switch. The bags and jewelry are so high end, and never get boring. I love being able to try different styles without having to buy everything, and the quality has been con... Ver mais

Classificada 5 em 5 estrelas

This subscription has been such a cool & glamorous experience. I joined and rented a real Chanel handbag, in only 2 days I got it home! My first month I made 5 exchanges, honestly having this servic... Ver mais

Classificada 1 em 5 estrelas

This company is selective on who they choose as a member which in my opinion is non-inclusive, they use an excuse as their third party company flagged me which makes no sense because there is not any... Ver mais

Classificada 5 em 5 estrelas

I joined Switch earlier this year and I’ve been very impressed. I started off as a Core 3 member and recently upgraded to Select. The value is really unmatched. I feel like I’m saving a lot of money a... Ver mais

Informações sobre a empresa

  1. Loja de malas e bolsas
  2. Loja de roupa
  3. Ourivesaria

Escrito pela empresa

Switch is a membership for renting luxury handbags and jewelry by brands like Chanel, Hermès, Gucci, Dior and Cartier. Members pay a flat monthly fee to borrow any item for their collection. They can hold the item as long as they want, exchange it as often as they want with free 2-day shipping both ways.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A++ so good

A++. Honestly obsessed with Switch. The bags and jewelry are so high end, and never get boring. I love being able to try different styles without having to buy everything, and the quality has been consistently great. Pro tip: MEL HARPER. It’s become my go-to for events and everyday pieces. Definitely worth it.

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I was excited for this membership…until

I was excited for this membership. A great way to rotate bags or try before you buy. I signed up for a year to save money. Once my membership started, I went in to order and was frustrated that all of the styles I liked (and previewed before purchasing) were not available. I ended up settling for a few bags and was very unhappy with the quality of what was sent. Completely frustrated, I returned all 3 bags and reached out to cancel my membership. This was a bait and switch since the bags they show as examples are not available when you sign up. They gladly canceled but refused to refund any of my money which was for an entire year- $3,000. This is dishonest business practices. The membership is not what it seems. Don’t sign up for a year. Beware.

1 de março de 2026
Opinião espontânea
logótipo da Switch

Resposta da Switch

Hi Kim,

We’re really sorry to hear about your experience. We understand how frustrating it can feel when the specific pieces you had your eye on aren’t available right away.

That said, we do want to clarify a couple of important points. All inventory is fully visible before signing up, even without an account, and availability naturally changes day to day as pieces are actively being rented and returned. Our most popular items tend to rotate quickly because of high demand.

Your membership is actually still active, and you’re able to continue ordering and swapping pieces at any time. Many members find they have the best experience by checking back during peak refresh windows or using notifications to grab items as they return. We are also happy to help source or set aside pieces for you directly.

Regarding the yearly plan, these memberships are non-refundable once activated, which is clearly outlined at signup. This is because yearly members skip the waitlist and secure one of a limited number of Select spots.

That said, we would genuinely love the opportunity to turn your experience around. If you are open to it, our team can personally help you find pieces you will love or prioritize access to specific items.

Please feel free to reach out to us directly. We are here to help.

Best,
The Switch Team

Classificada 5 em 5 estrelas

Blown Away!

As a Select member, I’ve been blown away by the quality, variety, and ease of the Switch experience. The luxury handbags and jewelry arrive in beautiful condition, exchanges are fast and free, and I love the flexibility to keep a piece as long as I want or buy it at a discounted member price using my purchase credit. I’ve been borrowing a red Chanel flap for the summer—it’s been fantastic!

8 de agosto de 2025
Classificada 5 em 5 estrelas

Convenience and stellar service

I signed up for Switch two years ago on the Black Friday promo, I renewed last year, and am reupping again this year. I'm a mother of two and I'm juggling a million things so the convenience of Switch has been really valuable to me. I've been loving having the freedom to exchange my bags whenever I want and choose between bags and jewelry. Beyond that, it's pretty amazing to be able to rent Chanel and Dior for those prices. I have always been into vintage items too. The customer service is fantastic too. They reply to my emails so quickly and it feels like I am always talking to someone who is familiar with my account! Love it!

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely obsessed with Switch!

I’m 35 and work in real estate, so looking polished every day really matters to me — but I don’t want to spend thousands on bags and jewelry I’ll get tired of. I joined the Yearly Select plan a few months ago and it’s honestly been one of the best decisions I’ve made. The quality is incredible — all authentic pieces from Chanel, Bottega, Hermès, and more — and the condition is great. The selection updates constantly, although I wish there was more availability. and I love being able to switch things out as often as I want.

The customer care team has also been amazing (Ryann helped with my activation and was so kind). It truly feels like having a luxury closet and stylist in one — I’ve worn pieces I never could’ve justified buying outright, and it’s made getting dressed feel exciting again. If you’re on the fence, do it. Yearly Select is 100% worth it.

1 de outubro de 2025
Classificada 1 em 5 estrelas

Don’t do it

While the concept is great, this has been a terrible experience for me.
1) you have to sign for your delivery, so numerous times I’ve had delays in receiving my items because I was not home to sign
2) item availability is TERRIBLE!!!!
3) the best stuff is Select but even the highest tier membership only gives you one Select item and the Core items are just meh
4) quality of bags is hit or miss. 75% of the time the quality is not good.
5) I have one piece at home so cannot use the remaining 3 pieces in my membership until I return it - waste!
6) if you lose it or it’s stolen you have to pay for it… mega yikes

21 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Freaking LOVE Switch.

Freaking LOVE Switch.
Alright, so I've been a member of Switch for a while now, and I've got thoughts! If you're into luxury bags and jewelry but don't want to drop thousands on each piece, this service is pretty sweet.
Here's the deal: you pay a monthly fee and get to borrow designer items. It's awesome for trying out different styles and seeing what works before you even think about buying. I've definitely "test driven" a few bags I'd been eyeing, which is super helpful. Shipping is usually pretty quick, and you get purchase credit each month that can add up if you decide to buy something you've borrowed. I jumped the gun with a Yearly Select plan and have already borrowed several bags. Great value for the money

8 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic!

Switch has been fantastic. It’s helped me free up so much space in my closet while still enjoying beautiful accessories. The entire experience—from browsing to delivery to returns—has been so convenient. I never thought renting handbags would become a part of my lifestyle. And the customer service is truly wonderful. Grateful I found it!

8 de abril de 2025
Classificada 5 em 5 estrelas

Happy I found Switch :)

I never imagined renting a designer bag could be this easy. The current bag I’m renting is a gorgeous Bottega Andiamo bag and I’ve gotten so many compliments. It felt great not having to buy something I’d only use a few times. The process was smooth, and support was incredibly responsive.

7 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stefan

Great service from Stefan very informative even tho I decided on keeping my current policy he wasn’t pushy or got angry for wasting his time
Would recommend Stefan highly

26 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

TENETEVI ALLA LARGA DA SWICH LUCE E GAS

Sono migrata alla SWICH pensando che essendo un'azienda giovane avrebbe fornito trasparenza ed efficienza nel supporto al consumatore. Invece, tra voci non comprensibili nelle fatturazioni le bollette con consumi minimi, ed alcune addirittura senza consumi riportavano cifre esagerate. Ho ricevuto una bolletta di gas di oltre 360 euro senza consumi, il costo della materia energia fino a 50.60 euro al metro cubo: In tre mesi, con nemmeno 5 metri cubi di gas mi hanno fatturato oltre 600 euro.. La misurazione non si attiene a quella reale ma la calcolano a forfait. Non ne parliamo della luce: consumi zero anche 70 euro a bolletta. Minacciano e perseguitano nei pagamenti anche se dimostri con l'evidenza attraverso le foto dei contatori che la fatturazione è sbagliata. Scrivo ed utilizzo questo canale per mettere in guardia coloro che intendono affidarsi a questa azienda e se già lo fanno di stare molto attenti alle fatturazioni!
Non lasciatevi convincere di applicare contratti nel mercato libero poichè il loro guadagno è basato alzando sconsiderevolmente il costo della materia energia che moltiplicato per i consumi, fa lievitare la bolletta. Siamo soli in questa giungla e non siamo tutelati da nessuno!
Spesa per la materia energia 30,12 €
Spesa per il trasporto e gestione del contatore 5,06 €
Spesa per oneri di sistema 7,55 €
Imposte 0,00 €
Accisa su kWh 0 a 0,022700€/kWh 0,00 €
Altre partite -2,00 €
1 x Sconto Bolletta Online (valore unitario di -2,000000) -2,00 €
Totale Fornitura 40,73 €
IVA 4,07 €
Importo IVA vendite 10% (su imponibile di euro 40,73) 4,07 €
Totale Fattura 44,80 €
CONSUMI E LETTURE
Data Lettura Tipo Lettura Energia Attiva (kWh) Energia Reattiva (kVarh) Potenza (kW)
F1 F2 F3 F1 F2 F3 F1 F2 F3
30/04/2025 Reale Distributore 0 0 0 0 0 0 0,00 0,00 0,00
31/03/2025 Reale Distributore 0 0 0 0 0 0 0,00 0,00 0,00
Totali 0 0 0 0 0 0 0,00 0,00 0,00
Totale 0 kWh Totale 0 kVarh Massimo 0,00 kW

IL MESE DOPO
Materia energia 49,06 €
Materia energia 50,69 €
Materia gas naturale 58,69 €
(DATI RELATIVI ALLE BOLLETTE)

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great value

I do a lot of subscriptions. Switch is the best value for handbag and jewelry rentals. The actual items are worth a lot and the service is pretty unbeatable. I’ve rented two Chanel bags, an Hermes bag and a Gucci bag since February. Try the Select subscription.

12 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very Fun

I can honestly say Switch has completely changed the way I approach fashion. I get to wear stunning designer bags and jewelry without the guilt of buying something I’ll only use a few times. Everything arrives beautifully packaged and good condition. It’s easy to swap items, and the customer service is top-notch. I feel more put together and stylish without the stress or cost of constantly shopping. It’s also been super fun!

9 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Happy Member!

Switch has completely changed the way I shop and think about accessories. The quality of the pieces is incredible, the selection is gorgeous, and the whole process couldn’t be easier. I love being able to rotate designer bags and jewelry depending on my plans or mood — it keeps things feeling fresh without the pressure (or price tag) of buying new all the time. Everything arrives nicely and the customer service has been amazing. It's been such a good addition to my wardrobe.

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Expensive but worth it!

I was really blown away by the service from A to Z. The experience is seamless, the value is tremendous, and their customer service is amazing. It’s not cheap—I’m paying $195/month for their Select plan, but it’s well worth it. In 6 months, I’ve tried 10 different Chanel bags!

19 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Feels special, looks great, saves me money

I tell everyone about Switch. It’s genuinely changed the way I shop and show up for work and events. The quality is amazing, it feels special, and it saves me from impulse buys I’d regret later. I’ve never felt more polished without the pressure of owning everything. Honestly, I love it.

Pro tip: they restock the most on Monday, Tuesday and Thursday afternoons

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had the best time renting with…

I had the best time renting with Switch. The process was super smooth — the site was easy to use, the bag arrived quickly, and it looked absolutely perfect.

Customer service was great too. I loved being able to carry a dream bag without the full-on commitment. I’ve influenced tons of my friends to sign on also.

New arrivals come in frequently! I’m already eyeing my next one!

5 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Just a smart life hack

I’ve been using Switch for about a year, and honestly, it just works. I’m in my mid-30s, work full-time, and don’t have the time or interest to constantly shop for new bags and jewelry — but I still want to look put-together, especially for client meetings and events.

What I like most is that Switch makes sense. Instead of spending hundreds (or more) on things I’ll only wear a few times, I can rotate through really nice pieces as often as I need. It’s saved me money, but more importantly, it saves me time and mental space. The selection is solid, I’ve always been able to find something that fits whatever I have coming up, whether it’s work-related or personal.

The process is easy too. Shipping and returns are super simple, and I’ve never had any issues with damaged items or delays. It just quietly works in the background of my life, which is exactly what I want from a service like this.

If you’re someone who wants access to great accessories without the hassle (or the overspending), I’d recommend it.

31 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Loving Switch So Far

Joined 6 months ago. What it’s doing well: the available items are terrific. The style of the bags and jewelry and the quality are amazing. It’s actually high-end stuff and you can tell they go through great care. The notification system works well. The shipping is fast. Customer service is top notch.

What they can do better: they need more stuff haha but everytime there’s low availability they bring in a lot of stuff. I also realized the best times to find things are Monday and Wednesday afternoons. I also wish they had a Select plan where I can order two Select items.

Overall I’ve been very happy and look forward to trying the new things!

10 de março de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais