Always enjoy my trips to Jolleys not just to buy my pet essentials but I love the smell as soon as you walk in (and so does my daughter). I save a small fortune on every trip rather than just buying... Ver mais
Localização
Alterar localizaçãoLarne Road Business Park, Larne Road, BT42 3HA Ballymena, GB
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Leia as opiniões dos outros
Always good value great range of items for all sorts of pets Just one issue to raise staff member on this occasion was called to till as a other member was going in their break They came to till de... Ver mais
Efficient,helpful Staff and attentive to the customers needs. On my last visit a strong fit Staff member carried 2 heavy bags of bird food to my car parked close to the entrance/exit door. Very much a... Ver mais
I needed advice about the type of dog food to give my elderly Jack Russell as she had not been well. I had a lot of help and advice from the lovely lady on the till and even though the till was off l... Ver mais
Informações sobre a empresa
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Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contacto
Larne Road Business Park, Larne Road, BT42 3HA, Ballymena, Reino Unido
- 02825 641975
4,7
Excelente
909 opiniões
Pede aos clientes que escrevam opiniões
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They had a greaGood selection t selection
They had a great selection, and I joined their club and got 3 pounds off
23 de janeiro de 2025
Royal Canine Dog Food
Experience was fairly normal in that I picked the dog food I usually get, paid and carried my two bags plus a box of Dentastix in basket to my car. I said I would leave the basket back. There was no offer of help to my car even though I use a walking stick as my mobility is not so good.
22 de janeiro de 2025
I had a query & the staff were very…
I had a query & the staff were very helpful.
15 de janeiro de 2025
Great shop.
Pleasant staff very efficient and helpful. Great variety of products and a well stocked, clean shop. Regular customer
15 de janeiro de 2025
Staff are friendly and will try to help…
Staff are friendly and will try to help with any questions you might have
15 de janeiro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Empty shelves and the customer service…
Empty shelves and the customer service leaves a lot to be desired, not even a smile.
13 de janeiro de 2025
Resposta da Jollyes The Pet People - Ballymena
Good afternoon,
We appreciate you sharing your feedback. We understand your frustration with the empty shelves and the less-than-satisfactory customer service you experienced. We sincerely apologise that your visit didn't meet your expectations. We value your business and are committed to improving in these areas. We're working hard to ensure our shelves are fully stocked and that our team provides the friendly, helpful service every customer deserves.
Kind regards
Jollyes
I ordered the wrong product online
I ordered the wrong product online. The gentleman in the Ballymena store was extremely helpful and organised my refund quickly and effectively
30 de dezembro de 2024
friendly service
23 de dezembro de 2024
Friendly and helpful staff
Christmas Eve and the tills weren't working properly the staff managed to rectify the problem quickly and stayed positive and helpful to the customers waiting.
24 de dezembro de 2024
Staff are so friendly and helpful great…
Staff are so friendly and helpful great offers
22 de dezembro de 2024
Helpful staff
18 de dezembro de 2024
All good ,excellent help from the…
All good ,excellent help from the staff, good selection of pet foods
14 de dezembro de 2024
Always a pleasure to shop in Ballymena…
Always a pleasure to shop in Ballymena store friendly helpful staff
I am in regularly as have a lot of pets nothing is to much trouble for them
The same of the store in coleraine although Ballymena is my main store I go to
16 de dezembro de 2024
Very helpful friendly staff
15 de dezembro de 2024
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