The Banbridge team consistently offers some of the best customer service I’ve experienced. They know their customers and truly ensure they receive the best care. Michael noticed I had ordered a differ... Ver mais
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Leia as opiniões dos outros
Stopped at Banbridge store as we ran out of dog food ( usually go to Pets at Home),and it's now our go to store, good selection of quality food and toys,and staff are brilliant,they give you propwr ad... Ver mais
Since Jollys have stopped doing the loose dog treats in favour of the prepacked ones, my dog doesn't like them. Even my neighbours dog doesn't like them. I'm now having to travel to another pet store... Ver mais
A empresa respondeu
I went with my friend, who has a guide dog. She was enquiring about food with a low fat content & thd member of staff who was helping her, gave her good advice & recommended what she should try.
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Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contacto
25 Castlewellin Road, BT32 4AX, Banbridge, Reino Unido
- 02840 626748
4,9
Excelente
501 opiniões
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The Banbridge team consistently offers…
The Banbridge team consistently offers some of the best customer service I’ve experienced. They know their customers and truly ensure they receive the best care. Michael noticed I had ordered a different product than normal online (my usual product was sold out). He contacted me to let me know my usual had been stocked that morning and would I prefer to order that instead. Not only did I change my order, but purchased additional items. Best service team!
6 de outubro de 2026
Jollyes is a great place Helpfull staff…
Jollyes is a great place Helpfull staff lovely place
28 de fevereiro de 2026
Very good and efficient at my local…
Very good and efficient at my local branch : the products are excellent quality and some very competitively priced however would like to see less plastic packaging which I appreciate will be challenging.
28 de fevereiro de 2026
I was able to get everything i needed…
I was able to get everything i needed in Jollyes and the staff are very friendly and helpful.
26 de fevereiro de 2026
Great Team lousy website
The team in the banbridge store is always very kind, efficient, and professional. The website and apps are a different story. It’s difficult to process orders, this reusable bag for 40p keeps reattaching itself to my orders despite being deleted several times (and seeing it as a charge in my receipt when it was deleted for the 10th time), vouchers and club card not scanning properly in store, and despite choosing collect, I am often charged delivery and/or unable to select my address (despite not requiring delivery) and have to log in and out and redo orders several times. 10/10 for store team, 1/10 for website.
28 de fevereiro de 2026
Staff are amazing
I am in our local Jollyes store at least once or twice a week and they know me by first name and vice versa. They are all lovely staff and nothing is a bother to them.
26 de fevereiro de 2026
Good quality Kibble what I was looking for easily
Found what I was looking for easily. Pleasant helpful member of staff at cash desk
4 de fevereiro de 2026
Good quality products ,and friendly…
Good quality products ,and friendly service
3 de fevereiro de 2026
Friendly staff member
Friendly staff member, jenna. Good range. Competitive prices
3 de fevereiro de 2026
Friendly and knowledgeable staff
31 de dezembro de 2025
Very friendly & knowledgable helpful…
Very friendly & knowledgable helpful staff
17 de dezembro de 2025
Effortless
Went into store, got items that I needed and paid for them. Effortlessly.
16 de dezembro de 2025
Great service and excellent knowledge…
Great service and excellent knowledge on all products
11 de dezembro de 2025
always good quality products
always good quality products
Nice staff
Can be a little pricey
12 de dezembro de 2025
Plenty of selection staff friendly and…
Plenty of selection staff friendly and helpful
6 de dezembro de 2025
The range of products is fantastic and…
The range of products is fantastic and the staff are knowledgeable and helpful 🙂
22 de novembro de 2025
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