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Jollyes The Pet People - Dartford Opiniões 

1677
•
TrustScore: 5 em 5

4,8

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Localização

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Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA Kent, GB

•
01322 277 231

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their... Ver mais

Classificada 5 em 5 estrelas

The staff are amazing. Previous dog grooming company that I used made my dog very anxious whenever having a groom. The lady that deals with my dog (Millee, I think that is her name) is absolutely wo... Ver mais

Classificada 3 em 5 estrelas

Staff at Store amazing. However website states a price and it is not available in store, as 'Online price' only although this is not stated online. Customer services recommended click and collect. Tri... Ver mais

Classificada 5 em 5 estrelas

Everyone who loves their pets will know how important it is to give them the right food, the right quality of playthings and the right store to get these things is Jollyes. I love going to Jollyes, b... Ver mais

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Escrito pela empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Informações de contacto

  • Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA, Kent, Reino Unido

  • 01322 277 231

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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1 estrela

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4,8

Todas as opiniões

(1677)

6282 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, nothing is to big or small to help.

28 de junho de 2026
logótipo da Jollyes The Pet People - Dartford

Resposta da Jollyes The Pet People - Dartford

We're so happy to hear our team was helpful and accommodating. Thank you for your kind words!

Classificada 5 em 5 estrelas

Great for my Pets

Always love it here great customer service and good pricing and stock

4 de maio de 2026
logótipo da Jollyes The Pet People - Dartford

Resposta da Jollyes The Pet People - Dartford

We are so happy you always love it here. Thank you for your kind words about our service, pricing, and stock.

Classificada 1 em 5 estrelas

I am extremely disappointed with the…

I am extremely disappointed with the service I’ve experienced. I tried calling 10 to 15 times in a single day, and no one answered the phone—it either rang endlessly or just cut out. To make matters worse, I attempted to book a vet appointment multiple times, but the system wouldn’t even let me complete the process. This is hands down some of the worst customer service I’ve ever encountered. Completely unacceptable!

18 de março de 2026
Opinião espontânea
logótipo da Jollyes The Pet People - Dartford

Resposta da Jollyes The Pet People - Dartford

We're very sorry you had trouble reaching us via telephone booking an appointment must be done online however please contcat help@jollyes.co.uk with the error your are getting and they will be able to assist or pass to team that can help . We appreciate your feedback and will look into these issues to improve our service.

Classificada 5 em 5 estrelas

Absolutely Amazing !

Absolutely Amazing !

The Staff are always very helpful and friendly. Offer tips and Advice.

Wonderfully welcomibg when you Walk through the door !

Thank you so much.
It‘s always a pleasure..

29 de janeiro de 2026
Classificada 2 em 5 estrelas

Poor service

After 8.5 years off coming to this jollys in dartford I will never visit this store again. They employ young men with know respect to a disabled person and making him look stupid in front of other customers. I left he said good go somewhere else then. Poor service.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Jollyes The Pet People - Dartford

Resposta da Jollyes The Pet People - Dartford

We appreciate you taking the time to share your experience. We're very sorry to hear about the disrespectful treatment you experienced. This is not the standard we aim for, please can you email help@jollyes.co.uk with full details and we will address this internally to ensure it does not happen again.

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