Jollyes The Pet People - Doncaster Opiniões 

951
•
TrustScore: 5 em 5

4,8

Wheatley Retail Park, Wheatley Hall Road, DN2 4PE Doncaster, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visited today to have 10 rottweiler pups chipped and vaccinated..many thanks to the staff on duty who all did an awesome job.

Classificada 4 em 5 estrelas

I managed to find the bags of cat litter -but only after finding the more expensive one, loading it, did I find the Jollyes own type and had to change them. The assistant did not know anythinga bout... Ver mais

Classificada 5 em 5 estrelas

This was the first time we had used the vet service there to get our dog vaccinated: it was the most brilliant experience all round. The vet was lovely - very professional but caring and friendly towa... Ver mais

Classificada 5 em 5 estrelas

Excellent help from male member of staff. Explained about lifestage dog meat for our dog. Whose having problems eating dry food. Felt educated and confident in returning if any more help required. Th... Ver mais


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Escrito pela empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Informações de contacto

  • Wheatley Retail Park, Wheatley Hall Road, DN2 4PE, Doncaster, Reino Unido

  • 01302 340064

4,8

Excelente

TrustScore: 5 em 5

951 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(951)

6282 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Couldn't of been more disappointed with…

Couldn't of been more disappointed with my latest visit. August bank holiday Monday.
Firstly I needed assistance but could not find a member of staff, this turns out to be due to them all at the front of the store having a chat. I managed to find what I was looking for myself but this is not where the issues ended. I believe that customer service should be the most important thing for your staff, it would appear though that the talk they were having was more important to your staff.
I didn't catch names as at least one staff member did not have an identifiable name badge, but a young ginger man and a larger girl felt that having their chat before, during and after serving me took priority to actual customer service. I always came here for the customer service, even though your nearest competitor generally has better prices and loyalty scheme, but this time has been a real let down.

31 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jollies friendly and responsible

Jollies is as the name suggests a responsible and friendly store and has a good range of pet necessities. The Staff are always happy to help, especially when it comes to carrying my purchases to the car for me.

25 de fevereiro de 2026
Classificada 4 em 5 estrelas

The assistant was polite and helpful

The assistant was polite and helpful. I have had a brain tumour and now have mobility problems and I had got the wrong food for my cat and she went and fetch me the other one, and explained the difference to me

26 de fevereiro de 2026
logótipo da Jollyes The Pet People - Doncaster

Resposta da Jollyes The Pet People - Doncaster

Thank you so much for taking the time to leave such lovely feedback. We pride ourselves on a high standard of customer care, so it is great to receive examples of this.

Kind regards,
Jollyes Customer Care

Classificada 5 em 5 estrelas

Great customer service

This is the second time I have been into the Doncaster store this passed 2 weeks and the staff are always so friendly and helpful. From sorting out a id tag for our newly rescued dog to help finding things in store.

20 de fevereiro de 2026
Classificada 4 em 5 estrelas

Finding, changing... asking?

I managed to find the bags of cat litter -but only after finding the more expensive one, loading it, did I find the Jollyes own type and had to change them. The assistant did not know anythinga bout cat food needing Taurine in it. IS there anyone who knows about that, having seen it advertised (expensive too) online as necessary for a cat's longevity? Anyway, I managed to load the 2 bags of litter and box of food all into the car alone- unusually. Normally a staff member assists me. I am not exactly young and fit!

19 de fevereiro de 2026
Classificada 5 em 5 estrelas

Buying power

Initially went for bird seed as this choice is acceptable both in value and mix in jollyes but on arrival was a stand with a new to the shop variety of cat food
I have previously bought this brand online so did purchase some whilst there it was pleasing to see a new brand as the cat food choice was in need of being increased. Obviously jollyes owners are learning there’s are many cat owners who like a good range of products

3 de fevereiro de 2026

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