Jollyes The Pet People - Great Bridge Opiniões 

301
•
TrustScore: 5 em 5

4,8

The Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... Ver mais

Classificada 5 em 5 estrelas

The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... Ver mais

Classificada 5 em 5 estrelas

Happy staff, Happy customer resulting in Happy cats 🐈‍⬛ 🐈‍⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... Ver mais


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Escrito pela empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Informações de contacto

  • The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, Reino Unido

  • 01215722549

4,8

Excelente

TrustScore: 5 em 5

301 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(301)

4931 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

I think you need a better Internet…

I think you need a better Internet connection to the ones you have. It took 30 minutes to complete our shopping though your tills.
Other shopping was not impressed by waiting that long we spent over £100 and produced number had to be typed in. This happened at great bridge store.
P.S the staff was wonderful.

27 de julho de 2024
logótipo da Jollyes The Pet People - Great Bridge

Resposta da Jollyes The Pet People - Great Bridge

Many thanks for your feedback
We have passed this to our IT team to investigate with store
We Apologise for the inconvenience this has casued

Kind Regards
Jollyes Customer Services

Classificada 1 em 5 estrelas

Appalling.

Took my kitten for his 2nd injections. His appointment was at 5:30pm, we got there and was waiting an over 1 hour. To then get told then vet finished at 6 so refused to do my kittens vaccines. It was his last day to be able to get his vaccines before he has to re-start his course. So now he has to have his 1st vaccines again!!! Can’t fault the receptions who were really helpful and couldn’t have apologised anymore than what they did. But over all absolutely appalling service to the vet who walked straight past me and 4 others who had been waiting for over 1 hour with no apology. Will not be returning here again. And will be taking my cat else where for his injections.

11 de julho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

my local jollyes

Shopped at jollyes.i was really surprised as they sell everything you need for your pets. Prices are little expensive though.staff really friendly and store nice and clean.

27 de junho de 2024
Classificada 1 em 5 estrelas

Staff reluctant to refund with receipt-unopened dog food

Went to return unopened dog food pouches with receipt from within a few days but great bridge staff reluctant to take back, appeared unhappy, seems like we were being told off, can’t help it if pet reluctant to eat, don’t think will shop here, been a loyal customer for yr, Asda, Tesco, others have no problems returning unopened pet food items with receipt

15 de junho de 2024
Opinião espontânea
logótipo da Jollyes The Pet People - Great Bridge

Resposta da Jollyes The Pet People - Great Bridge

Many thanks for your feedback ,
We will investigate this with store
we apologise for the inconvenience this has caused
Kind regards

Jollyes Customer Services

Classificada 5 em 5 estrelas

the lady I spoke to explained H/A dog…

the lady I spoke to explained H/A dog food for dogs which my vet said I should try my dog on,she was really helpful and took the time,I then purchased a 2kg bag of lifestage grain free to see how my dog gets on and didn't pressure me to buy dearer brands .

12 de junho de 2024

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