The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... Ver mais
Localização
Alterar localizaçãoHailsham Retail Park, Diplocks Way, BN27 3JF Hailsham, GB
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Leia as opiniões dos outros
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... Ver mais
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... Ver mais
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... Ver mais
Informações sobre a empresa
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Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contacto
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, Reino Unido
- 01323 846477
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Friendly and helpful staff
Friendly and helpful staff. Reasonable prices and lots of offers! Parking for disabled people is close to the entrance.
15 de fevereiro de 2025
Great prices good atmosphere friendly…
Great prices good atmosphere friendly staff great products perfect 🤩
24 de fevereiro de 2025
All ways very happy staff and always…
All ways very happy staff and always happy to help
22 de fevereiro de 2025
Had what i wanted at a great price
21 de fevereiro de 2025
Very friendly staff
22 de fevereiro de 2025
Great service
21 de fevereiro de 2025
Not enough staff at the till
Not enough staff at the till. Took to long to pay
18 de fevereiro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
didn’t get any help at the till with…
I didn’t get any help at the till with the cap trying to scan my items and had to do the heavy lifting of sacks to find bar codes myself .. staff seemed to be standing around chatting (3 of them) and not one offered to help
17 de fevereiro de 2025
Resposta da Jollyes The Pet People - Hailsham
Good afternoon,
We understand your frustration with the experience at the till. We always aim to provide excellent customer service, and it's disappointing to hear that you didn't receive the assistance you needed. We will share your feedback with our team to ensure they are providing the best possible service to all customers.
Kind regards
Jollyes customer services
Forgot vaccine card
Forgot vaccine card , they were extremely helpful, spent 10mins searching the system to find her , so I wouldn’t have to come back ,I would highly recommend using this service . Well done for being extremely patient with me
12 de fevereiro de 2025
Questions to help my Best friend
I came in with a question about my Best Friends skin and they had a staff member who had the same breed of best friend and was able to help me that way.
Very friendly, very helpful and the shop has a wonderful variety of products to browse and purchase.
16 de fevereiro de 2025
I rang up and ordered 10 bags of dog…
I rang up and ordered 10 bags of dog food and arrived an hour later, it was stacked on a trolley ready to go in the car which they usually do for me.
12 de fevereiro de 2025
Staff were so friendly
Staff were so friendly - I had a great chat with them!
Also prices good - best place around for my dog food.
12 de fevereiro de 2025
Friendly ,very helpful staff
11 de fevereiro de 2025
I found a bargain as mole valley were…
I found a bargain as mole valley were only do offers online so I decided to shop at jolly’s plus the staff are always friendly.
10 de fevereiro de 2025
Quality Products with Friendly & Efficient Staff
The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremely good, plus they’ve introduced a voucher, which makes it even better. Can’t fault them
5 de fevereiro de 2025
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