Jollyes The Pet People - Plymouth Opiniões 

1599
•
TrustScore: 5 em 5

4,8

Coypool Retail Park, Plymouth, PL7 4TB Plymouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... Ver mais

Classificada 5 em 5 estrelas

Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... Ver mais

Classificada 5 em 5 estrelas

Shop was busy and I couldn’t find your app on my phone, the lady at the till point was kind, professional and calming. She quickly found me on the system and didn’t make me feel rushed or silly; she’s... Ver mais

Classificada 4 em 5 estrelas

Shop staff are great with so much knowledge and so helpful The only thing I now don’t agree with and it’s change so much that our spending is so different now is the pet club, it’s so rubbish now w... Ver mais


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Escrito pela empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Informações de contacto

  • Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, Reino Unido

  • 01752 342715

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(1599)

6282 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 3 em 5 estrelas

I usually use Jollyes for my cats…

I usually use Jollyes for my cats Wooden Pellet litter - sometimes they have some great deals on and the prices are not too bad, however, I did place an order online a few weeks ago for 5 30l bags of litter for click and collect. I paid £11 each bag but when I went to collect them, the store had an offer on of buy 2 of my cat litter products for £20 - I asked the staff member if I added one more bag, can I get the discount? She talked to her manager (I think) about it and the manager was quite blunt and said no they couldn't do the deal because it was a click and collect. Very infuriating when the online store says no offers but instore there are. Wasn't too happy - will contact the shop first next time and see if there are any offers.

14 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love this store

I love this store, it's open til 8 which is perfect for someone who works all day, a wide range of products, I particularly like the "fill your own" buckets for my birds, friendly staff, you can bring your pets in and the loyalty program gives genuine discounts.

1 de abril de 2026
logótipo da Jollyes The Pet People - Plymouth

Resposta da Jollyes The Pet People - Plymouth

We are so happy to hear you appreciate our store hours, product range, and especially our "fill your own" buckets! We're glad our staff and loyalty program enhance your experience. Thank you for your kind words!

Classificada 5 em 5 estrelas

Great staff

Great staff , good discounts

15 de maio de 2026
logótipo da Jollyes The Pet People - Plymouth

Resposta da Jollyes The Pet People - Plymouth

We appreciate your kind words about our staff and discounts. We are glad you enjoyed your experience.

Classificada 5 em 5 estrelas

Visited today and they were excellent.

Visited today and they were excellent.

13 de abril de 2026
Opinião espontânea
logótipo da Jollyes The Pet People - Plymouth

Resposta da Jollyes The Pet People - Plymouth

We're glad you enjoyed your visit today. Thank you for your excellent feedback; we appreciate it very much.

Classificada 5 em 5 estrelas

Friendly environment and staff

Friendly environment and staff. Always have a variety of products.

3 de abril de 2026
logótipo da Jollyes The Pet People - Plymouth

Resposta da Jollyes The Pet People - Plymouth

We're happy to hear that you find our environment and staff friendly. We appreciate your positive feedback regarding our product variety.

Classificada 5 em 5 estrelas

Great opening hours

Great opening hours, bargains and friendly staff. Only niggle is that you've stopped doing the loose food like parrot food, millet, monkey nuts, etc. Why is that? Please bring it back!

21 de fevereiro de 2026
Classificada 3 em 5 estrelas

Removing some dog treats which sell…

Removing some dog treats which sell well just because they are cheap is unfair to customers and their dogs. Why are you removibg rhe fish fingers at 50p treats well customers buy many of these

25 de fevereiro de 2026
logótipo da Jollyes The Pet People - Plymouth

Resposta da Jollyes The Pet People - Plymouth

We appreciate your feedback regarding the removal of the fish finger treats. We recognize your disappointment and the impact on you and your dog. We will consider your comments as we review our product offerings.

Classificada 5 em 5 estrelas

Great store and great prices…

I’ve not been in Jolly’s for a number of years, and when I went in again last month, I found the store to be much better, lots more choice, great prices, friendly and very helpful staff, and great prices. Store lovely and clean with plenty of space to move around

24 de fevereiro de 2026
Classificada 5 em 5 estrelas

Recommendationand…

Fantastic choice of all things pets and good customer service. Sometimes sadly queues are formed at the only till out of 3 or 4 and no one else jumps on to clear backlog. Just my observation.

21 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great little store

Great little store, handy on outskirts of Plymouth. Donna especially is always lovely and helpful but her colleagues are also very nice and helpful too.

5 de fevereiro de 2026
Classificada 3 em 5 estrelas

I think you are a great company but the…

I think you are a great company but the queing needs to be sorted. When it is busy for another member of staff to join the cashier to help get the queue down quicker.
I have been in a queue with 1 cashier, queue of 8 or more people and 3 other staff filling shelves, they did not acknowledge the queue was long and slow.

13 de janeiro de 2026
logótipo da Jollyes The Pet People - Plymouth

Resposta da Jollyes The Pet People - Plymouth

Thank you for your feedback. We appreciate you recognizing our company. We're sorry to hear about the long queue and the lack of attention from our staff. We will address this issue to improve our service during busy times.

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