My first time ordering / purchasing from your stores in preparation of our new puppy’s arrival and Mel at your warrington store went above and beyond arranging to personally collect an item from anoth... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... Ver mais
A empresa respondeu
I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... Ver mais
We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... Ver mais
Informações sobre a empresa
- Loja de animais de estimação
- também em
- Cuidador de animais de estimação
- Loja de artigos para animais de estimação
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contacto
Winwick Road, WA2 8HQ, Warrington, England, Reino Unido
- 01925917010
4,8
Excelente
477 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Good
Great pet store
Staff were friendly and always willing to help
27 de janeiro de 2025
Opinião espontânea
Always lovely staff at Jollyes
Always lovely staff at Jollyes. Generally good prices too.
25 de janeiro de 2025
Very helpful and knowledgeable
Very helpful and knowledgeable, staff are amazing so glad we have a store in Warrington
17 de janeiro de 2025
Always made to feel welcome
Always made to feel welcome, prices are reasonable and picked up some dog toys, even though it was 21st December, they were in the sale and wasn’t after toys! 😆
21 de dezembro de 2024
The staff are always so friendly.
21 de dezembro de 2024
Great selection of treats for our dog…
Great selection of treats for our dog who has allergies
17 de dezembro de 2024
Great customer service
Really nice woman who served me . I usually go to another pet store for biscuits but will come to Jollyes again
6 de dezembro de 2024
Always nice and kind
I always find what I need for my furry friends. The staff are very friendly and helpful!
22 de novembro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Unhelpful
Unhelpful, uninterested staff
Late opening
Only wanted a dog bowl but left as when I asked I was told to look in half a dozen full to overflowing with stuff when they could have done a look on the computer for stock
22 de novembro de 2024
Resposta da Jollyes The Pet People - Warrington
We appreciate you taking the time to share your feedback. We understand your frustration with the experience you had. We strive to provide excellent customer service and will use your feedback to improve our processes.
Couldn't find what I had gone in for
Couldn't find what I had gone in for . Asked one of the staff and he willing went to find if any were in the back, and I was in luck, well my dog was , so very pleased with the helpfulness
30 de novembro de 2024
Concerning
I’m a little concerned because I received an e-mail receipt for an item I didn’t purchase. It seemed to be with a voucher so my bank details weren’t used but concerning my e-mail address was
24 de novembro de 2024
Resposta da Jollyes The Pet People - Warrington
Good afternoon,
We understand your concern about receiving an email receipt for an item you didn't purchase. It's definitely unsettling to receive such an email, especially when it involves your email address. We appreciate you bringing this to our attention and will investigate this matter further.
Kind regards
Jollyes customer services
Overall great experience
Products I wanted were in stock
Offer on Products was good
Staff member served me immediately ((no waiting) and,was very friendly, helpful and quick
25 de novembro de 2024
Great choice of coats for dogs.
Great choice of coats for dogs.
Assistant was pleasant and helpful
20 de novembro de 2024
Customer service is second to none
19 de novembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.