JOOLS By Jenny Brown Opiniões 

658
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Classificada 5 em 5 estrelas

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Ver mais

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Classificada 5 em 5 estrelas

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Ver mais

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Informações sobre a empresa

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Sobre JOOLS By Jenny Brown

Escrito pela empresa

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Escrito pela empresa

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

658 opiniões

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4,9

Todas as opiniões

(658)

89 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fabulous and great quality jewellery

Fabulous and great quality jewellery, excellent fast delivery and beautiful packaging. I will love and enjoy wearing my new jewellery. I highly recommend JOOLS by Jenny Brown for all ages ❤️

31 de março de 2026
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

thanks for ordering again fro us Maria

Classificada 5 em 5 estrelas

This company goes above and beyond with…

This company goes above and beyond with good service.They keep you updated.The amethyst halo pendant is exactly what I was looking for,beautiful.Highly recommend.

5 de março de 2026
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

You are very welcome and thank you , delighted you found the colour you wanted

Classificada 5 em 5 estrelas

The quality is superb.My wife loved the…

The quality is superb.My wife loved the bumblebee. The packaging made it even more special and the purchase and delivery process was simple and quick. I could not have asked for more.

21 de janeiro de 2026
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

Thanks Alan

Classificada 5 em 5 estrelas

Bracelet was lovely

Bracelet was lovely, I'd already bought one for my daughter and liked it that much that I bought one for myself.
Well packaged and delivery was quick.

2 de janeiro de 2026
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

Thanks for ordering from us again

Classificada 5 em 5 estrelas

Lovely earrings

Lovely earrings bought for my daughter’s birthday. Easy to order and lots to choose from. Love the free gift bag and free pair of earring was a lovely bonus.
I was really touched by the welcome email from the owners. Nice personal touch. Would definitely buy again from Jools.

5 de janeiro de 2026
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

You are welcome , glad your experience was good

Classificada 5 em 5 estrelas

Excellent all round

Excellent all round, website easy to use with good choices, easy purchase, good communication via email. Delivery on time, beautiful earrings just as they look on website - a wonderful birthday present for my granddaughter - thank you

5 de janeiro de 2026
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

thanks Helen - we hope your grandaughter was happy with them

Classificada 5 em 5 estrelas

Excellent product

Excellent product , beautifully packaged arrived really quickly considering I made my order on Christmas Day, plus my wife is over the moon with the earrings , she should be as well , they are stunningly beautiful . Thank you very much, I’m sure I will be ordering again!

29 de dezembro de 2025
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

Thank Andy - see you again

Classificada 5 em 5 estrelas

Quality

Bought my wife a snowflake necklace and earrings for Christmas.The delivery arrived quickly and my wife was very impressed before opening the box as it just looked so good and of exceptional quality.she really was very happy with the gifts and thought i had spent a lot more than i did.The prices are very reasonable and i would not hesitate to buy again.All in all everything was a very pleasant experience.

17 de dezembro de 2025
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

Thanks Steven - your feedback is noted

Classificada 5 em 5 estrelas

Fantastic product

So pleased with the quick delivery and my wife was blown away with the gift, fantastic product at a good price, really well packaged and presented really nicely, would recommend

10 de dezembro de 2025
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

Thanks Paul

Classificada 5 em 5 estrelas

Really happy

Responded instantly to an e-mail query regarding stock and delivery times. Product exactly as described and well gift-wrapped. Arrived without delay. Good value with a quality free gift included.

11 de dezembro de 2025
logótipo da JOOLS By Jenny Brown

Resposta da JOOLS By Jenny Brown

Great to hear !

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