As a small nonprofit, cost reduction and access to the most cost effective technology are always in our thought process. Not only did Joy Warp give us access to Microsoft office 2021 at a low co... Ver mais
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Leia as opiniões dos outros
The Office Product that I purchased was delivered quickly and easy to install. However, I had a problem with submitting my License Key which I caused by not reading instructions correctly. Custo... Ver mais
My joywarp experience has always been great. Of course, the prices are outstanding, but over time, I did have an installation that wouldn't activate. I called the help line and it was resolved in minu... Ver mais
We had some issues resulting from someone not reading my question completely and assuming incorrectly. We had a lot of back and forth, but we both hung in there and everyone's efforts.They never gave... Ver mais
Informações sobre a empresa
Escrito pela empresa
All Software Solution
Informações de contacto
Ground Floor, Gadd House, Arcadia Avenue, N3 2JU, London, Reino Unido
- support@joywarp.com
- joywarp.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful Customer Service
I had some issues on my end when I rec'd the Microsoft office product. Was not their fault. I was unable to use it, and the rep was very responsive with instructions & some back and forth to help me get my refund.
Bonne communication
Bonne communication
Bon support
Bon logiciels
Pas aimé: pas capable de transférer le logiciel d'un vieil ordi à un neuf
Smooth purchase and responsive seller.
Works great
Downloaded the windows media creator and activated right away once online. No fuss and good price.
No response from Support
I have sent 4 requests to support for a valid product key for MS Office 2021 Pro. I reinstalled the product on new pc and tried to activate it with original key from Joy Warp. No success.
I am awaiting a response after 3 days of sending emails to support.
The price of the product and the ease…
The price of the product and the ease of obtaining it were a big factor in my purchase. Also, when I had a question, it was answered quickly and completely.
Easy to buy the MS Office
Joy Warp never gave up until the installation was completed!!
We had some issues resulting from someone not reading my question completely and assuming incorrectly. We had a lot of back and forth, but we both hung in there and everyone's efforts.They never gave up on me until the job was done. Can not say enough good enough about them.
Seamless
Seamless, very easy! I have several computers and I have purchased software for all of them with no problems, at all! Trusted...
BUYER BEWARE
While I agree with almost all of the positive comments that have been expressed concerning the purchasing and installation of the products from JoyWarp, I would strongly disagree with any positive comments regarding Joywarp’s Customer Service or their willingness to provide support and resolution for problems that occur AFTER the sale and initial installation of any purchased product.
I have written emails, written to the Help Chat, included screen shots and fully explained the problem and have not received ANY response or help. So that you can judge for yourself, here is what I have written to them
"Recently I had to upgrade my Windows 10 to Windows 11. In the upgrade I had to do an equipment override because of the processor. As expected, the upgrade deleted all installed programs and I now have to reinstall my programs. I have been able to do that with all my programs except the Microsoft Office 2021, Microsoft Project 2021 and Visio 2021 that I purchased from you. These were supposed to be lifetime licenses." (NOTE: I HAVE ONLY INSTALLED THESE PRODUCTS ONCE – when I originally purchased them.) However, after installing the programs and attempting to activate them, I receive the following message:
(screenshot of error message inserted which states)
“Your copy of Microsoft xxxxxxx 2021 cannot be activated because the specified Product Key has already been activated the maximum number of times permitted for your software license as specified in the Microsoft Software License Terms.
The order number is xxxxx dated April 9, 2023. I also provided a screen shot of the Invoice and the Product Keys I had purchased.
As I said, I sent 2 messages by Customer Support Chat and two emails, all with the same information, and requesting an acknowledgement and some support to resolve the problem. NO RESPONSE WAS EVER RECEIVED. I also called Microsoft attempting to activate the software and was told it could not be reactivated. They suggested I go to a legitimate dealer, such as the Microsoft Store, and purchase new licenses for all three products.
Joywarp is there and happy to sell you the product and take your money, but if any problems occur at a later date with their “lifetime licenses”, you will be on your own ! !
very fast response!
Overall I'm EXTREMELY pleased with Joy…
Overall I'm EXTREMELY pleased with Joy Warp but recently I paid for both Windows 11 and Office 21 and NEVER got an e-mail from them. I'm sure it was an oversight.
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