JPC Direct Limited Opiniões 406

I telephoned with a Webasto Airtop 5000 problem, Fault code 01 which means the heater will not start ..... something already known!
I received advice, took it, ordered and received the part, installed the part and all working perfectly, thank you.

I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too.
It was clear through several conversations that he was not just all about getting a sale and genuinely if anything he tried to keep cost down for me. I went onto make a purchase. Use this company with confidence knowing you will get genuine help along side great customer service. Also, Geoff was helpful too.

The company responded to my technical question very promptly and gave me valuable advice. They helped me select the correct product required to solve the problem and dispatched it very quickly. When receive the product was exactly as expected and to a very high quality, and worked perfectly first time. Very impressed and would use this business again, thank you

Quick service, arrived on time.

Bought because site said in Stock, placed order and it wasn’t in stock. Follow up correspondence was poor and no tracking information provided despite being requested twice. Not received item and without tracking information or response from JPC I am stuck.

Good products at reasonable prices with great communication. Thought that delivery was a bit expensive even though it arrived quickly. This is why I withheld the final star.

Brilliant service competitive price for a quality product thanks

Quickly expedited and delivered

Always very helpful and next day delivery highly recommended

Very good service!
The items where new and as ordered. Delivery time was as faster.

Very happy with the service which I received from JPC. Would highly recommend.

Tom responded immediately to my query and special ordered a part for my Isotemp water heater. Arrived on time and at a fair price.

Excellent after sales service. Great company

Very helpfull and knowledgable !

They delivered what they said they would on a back order

There was an error in the initial item picking -- I ordered 2 items and only 1 was shipped out. After a quick email to JPC Direct, the 2nd item was immediately shipped to me. I understand that mistakes happen and the quick resolution of the problem was great. I would definitely order from JPC again.

Good service
And good advice

Outstanding Service from JPC Direct. I placed my first order with them recently and was delighted to receive my item promptly. Highly recommended.