JPC Direct Limited Opiniões 406

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care

A empresa respondeu

Classificada 5 em 5 estrelas

5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Engenharia Marítima
  2. Distribuidor de sistemas de ar condicionado
  3. Loja de peças sobressalentes e componentes electrónicas
  4. Serviços de aquecimento
  5. Reparação de frigoríficos
  6. Loja de frigoríficos

Escrito pela empresa

JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

406 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Gute Auswahl von Sleiper Zubehör

Gute Auswahl von Sleiper Zubehör. Schnelle und einfache Lieferung

27 de junho de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Vielen Dank, dass Sie uns eine Bewertung hinterlassen haben – wir freuen uns sehr über Ihre Unterstützung.

Mit freundlichen Grüße

Greg (JPC)

Classificada 2 em 5 estrelas

The price of the product

The price of the product. When converted to USD it was OUTRAGEOUS, comparatively speaking.

19 de junho de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Mark

Hi there - I am extremely sorry that you were unhappy with the prices - we pay market prices for these products also - which I agree are high - we are not in control of the pricing as such, although are clearly in the business of making profit - and I hope that you were happy with other aspects of the service.

Kind regards

Greg Eden (JPC)

Classificada 5 em 5 estrelas

Great service, rarely experienced.

The ordering process was simple but effective. Having spoken to someone at the company via the telephone, which was answered by a person after just a few calls, I was clear on what I was ordering and, more importantly that the item would reach me when I needed it. Everything went according to plan and commitments. Great service, rarely experienced.

7 de junho de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Hi Gordon - Many thanks for the kind words - we really appreciate your taking the time to show your appreciation and delighted that the service was what you needed - all the best, Greg (JPC)

Classificada 5 em 5 estrelas

Good fast service

Kept informed on my order and delivery status

4 de junho de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Glad it all worked out - and thanks for the review - Greg (JPC)

Classificada 5 em 5 estrelas

There was a mix up with my order and…

There was a mix up with my order and they handled it very quickly.

5 de junho de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Glad it was sorted out in the end and many thanks for the review - with apologies for the inconvenience - kind regards, Greg (JPC)

Classificada 5 em 5 estrelas

Friendly customer service on line

Friendly customer service on line, hard to obtain products I was in need of for specific replacements however JCP had them available and provided quick delivery. Products as expected, all installed and working well! Thank you JCP!

30 de maio de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Glad we were able to help - and many thanks for the review - all the best, Greg (JPC)

Classificada 5 em 5 estrelas

Great customer service

I ordered a webasto product for my caravan deisel heater in Australia. I was worried Jpc wouldnt deal with me. The product was still a great price even with the postage costs. The delivery arrived very quickly and worked perfectly. Faster than products ordered in Australia. Highly recommended
Thanks

29 de maio de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Many thanks for taking the time to leave a review. We really appreciate your support. Greg (JPC)

Classificada 5 em 5 estrelas

Right product

Right product, swiftly delivered. Thank you.

23 de maio de 2023
Opinião espontânea
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Thanks for the review. Much appreciated. Greg (JPC)

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service . Ordered 25/5/23 delivered 26/5/23

24 de maio de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Always nice to hear! Many thanks for the appreciation - Greg (JPC)

Classificada 5 em 5 estrelas

price

price
delivery
all good

10 de maio de 2023
logótipo da JPC Direct Limited

Resposta da JPC Direct Limited

Good news! Thanks very much for the positive review - Greg (JPC)

Classificada 1 em 5 estrelas

Dangerous and unprofessional

Crap customer service and dangerous work carried out. I have purchased a generator and fridges from this company and had problems with all. The generator was installed dangerously with fuel leaks which filled my boat with fuel and created huge amounts of damage. The fridges have been faulty and attempts to get warranty work completed are not responded to.

9 de maio de 2023
Opinião espontânea

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