JPMorgan Chase & Co. Opiniões 260

Everything started off fine for the first 6 or so months, then the fees started rolling in. First I got hit with a $34 overdraft charge while my account was well above zero, turned out to be a “rare system error” that “shouldn’t happen again”, but they apparently can’t reverse the accidental charge because the system won’t let them. (I call bull[crap] on that one) Next came the 100$ fee that they somehow can’t tell me what it is. Followed by a 20$ processing fee for a purchase I made at a Canadian retailer. And the list goes on. Mind you, none of these fees are reversable according to their support people. The agents were nice but firm about it. Somehow their supervisor was always out of the office or unavailable. Their credit cards are, to be frank, lackluster. Nothing special, just your run-of-the-mill credit card. Savings accounts are unusually confusing.

Pros
- (Mostly) Freindly support
- Nice interface with few bugs
- Monthly fees are easily avoidable as long as your not broke as f(udge)

Cons
- Excessive hold times on the phone (2-3 hours on average)
- Weak security
- Debit card PIN can only be 4 digits—should be able to set 6+ digit PINs
- Below average credit cards
- No customizeable debit card designs
- Beware the hidden fees

6/10 – If you have a choice, go somewhere else. If not, you’ll survive

I wish there was a less than 1 star review.

I am completely astounded by the lack of accountability this bank demonstrates. As the intermediate bank between St. George Bank in Australia and the smaller U.S. Bank, they are deliberately withholding funds recovered from a fraudulent scam customer of the beneficiary bank, without explanation.

Despite numerous communications from my bank asking for an explanation as to why they are continuing to hold funds that they have no claim to, they refuse to provide any information and don't even have the courtesy to reply to an email or answer a call from St. George Bank.

Shame on you JP Morgan! To you the amount of money in question is minuscule, to small business, it's a matter of survival.

I recently sent an international wire transfer. My bank used JPMorgan as an intermediary bank. JPMorgan decided on their own to ignore the wire transfer content which specified that the wire remain in US dollars and changed it to Canadian currency. It took 5 WEEKS to resolve this conflict and JPMorgan tried to charge me the difference. Their customer service is terrible.

Banque frauduleuse, plusieurs fois condamnée pour manipulation des cours. A fuir

jpmorgan owes me money , and jamie dimon and the rest are criminals . they stole the whole bank of washington mutual with assets of 299 billion in 2008. small time investors are waiting for their life savings since then .

Contacted JP Morgan online re a few simple questions and re setting up an account and had to clarify myself three times. Still did not get an accurate concise answer from them. My questions were not that profound. Finally stopped my application process and stayed with Fidelity.

Chase "customer service" is now non-existent. I needed to file a dispute, but none of the options to check during the online process fit my situation. In the past a customer could send a message via their web site. No more. So I called, and having had to enter all sorts of information (more than once), a person finally answered. I had to repeat the information still again. Then she asked if I had another Chase card. Yes, I do. She wanted THAT number plus the 3-digit security number on the back of THAT card.

I do not carry a balance on either card and always pay BEFORE the due date. I'm sure they don't like that because they can't charge me the exorbitant interest rate! I'm exploring getting credit cards from other companies.

Before investing your hard earned money think well, my experience with them was bad and don’t think they deserve to get any rating at all. It is just unfortunate that there is no option for no rating. They act so unprofessional with trader clients and in the end they milk you more and more till you’re dry. That was my experience with them and it really affected my financial stability. I invested because I wanted to make profit from my fund but the reverse was the case.

It was a nightmare for me,i cant believe i invested all the earnings i made with libbey jane bean(you can google about her). I have to contact the police about this.

No one should trust a company who gets in bed with the Glazer family.

This company has the worst customer services ever. They do not care about their customers. They closed my credit card account after I am explain to them I need more time to make the payments and going through economic hardship. I will never do business with this company again and I never getting anymore credit cards. This company needs to be put out of business.

I will never visit the branch in Peabody, Massachusetts again. The manager is careless and arrogant, she has no clue how to manage an office. Upon entering the office, someone immediately asked me for a form of identification, I handed them my Spanish passport, and they assumed that my preferred language was Spanish without even asking me if I was comfortable speaking English, which is a racist attitude. The customer service at this branch is appalling, please don't waste your time bringing your money to this office, as the staff doesn't deserve to have a job.

One of the best banking experiences I've ever had. I'm able to handle 90% of my questions or problems online or over the phone. They respond promptly whenever I've experienced fraud. They are always so helpful when I have questions.

Have my business accounts and investment accounts with them. Never had an issue, but would be good if the tellers were a bit more polite!

They froze my account because I lost my debit card and didn't order another one. I called and talked to customer service, verified my information and still had to order a new debit card and go into a branch before they would unfreeze my account. I was directed, twice, to branches that are no longer in business.

Yes Chase stole $975 from me every penny I had calls me to get evicted haven't been able to feed my family all over Sam Chase Ze lle transactions that some people make claims on me against I went in to Chase and I have proof of absolutely every single transaction prove that can't be disputed they told me they didn't need it they were going to do their own investigation I said wouldn't it be easier to investigate if you had absolutely all the proof you could possibly need I was treated like I was stupid I have been ran in circles I get lied to every single time I talk to them I get different answers so that means someone is lying yesterday I spent four hours on the phone and every time I get to where I'm supposed to be I get hung up on or disconnected I did absolutely nothing wrong it kept impeccable records has absolutely everything I done through Chase but I guess that kind of proof is it needed in an investigation so I am still fighting to try to get my money back I will be reporting them do every possible agency I can I don't know how much it will help I lost everything over this and they don't even care

I've been with you for almost 16 years but you never dare to settle my claim. I got a $121.33 unauthorized transaction in my account, tried to call you and waited for hours just to speak a live person and hoping that someone can help me rectify my issue. $121.33 is no joke! I'm a single mom and every penny really counts for me. Unfortunately, you guys are running into circles. You've told me you'll be investigating it but ended up with nothing. You're such a disappointment. I guess, it's about time to trust another bank.

Biggest problem is a tax on the POOR people. If I have less than 1000 dollars in my account, they hit me with a poor person tax EVERY MONTH. If I don't have money why are you taking what little I have away from me?! They offer no interest on the money I keep with them. So if my money sits there it loses value by inflation, why would I want to keep any money in their bank?
Great web features and pay tracking even some budgeting tools. Mobile app is like a dumbed down version but is still okay.
Teller inside building is polite and genuinely helpful. The associates at the desks will try to sell you anything they can even if it is misleading.
Don't bank here. Try anyone else first.

Will never use this company due to it's radical leftwing oppression of our president and our fellow Americans.

i just gave it two stars cuz of the polite staff.
worst bank ever!!!...
never ever going to this bank, they open an account for e and after less than a week they asked me for my immigration proves which was crap cuz I'm just a student in here and I'm holding a non-immigrant visa!!
i brought them all my university proves and letters but they finally closed my account!! without any reason!!