JT Pickfords Opiniões 

619
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They don't like criticism, only appreciate your money, if a problem they hate giving it back even if the product is faulty

Classificada 5 em 5 estrelas

Good experience all through. Staff in showroom so helpful and knowledgeable with great advice and nothing too much trouble. Comms on collection and delivery were fab. The guys who delivered our order... Ver mais

Classificada 5 em 5 estrelas

Again, lve just received excellent customer service from this company. Goods always delivered on time with the promised courtesy call beforehand. Always packaged well and any issues dealt with... Ver mais

Classificada 5 em 5 estrelas

Looking for wallboards on internet found item on this company’s web site easy to use , placed ordered Friday and the wallboards were delivered Monday , emails were sent to us with despatch note & in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Renovação de casas de banho
  2. também em
  3. Canalizador
  4. Loja de móveis
  5. Serviços de aquecimento

Escrito pela empresa

JT Pickfords is a leading retailer of bathroom, heating and plumbing products. From our headquarters based in Sheffield, UK, we offer a huge range of contemporary and traditional bathroom, heating and plumbing products on our online store as well as in store.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

619 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(619)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

After care not good!

Original staff I made my order with was great the after care is not so good. My toilet seat has now broken twice! The original one was replaced this second one (which has broken in the same place ) despite me emailing the sales/ care team no one is now responding and has not been replaced .

19 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Good experience all through

Good experience all through. Staff in showroom so helpful and knowledgeable with great advice and nothing too much trouble. Comms on collection and delivery were fab. The guys who delivered our order arrived before we expected, rang us and unloaded and waited while my hubby got home. Above and beyond- thanks so much! The bathroom looks amazing!

25 de novembro de 2022
Classificada 5 em 5 estrelas

Lost parcel

The parcel got lost in transit (the carrier's fault, not the seller's). I received a prompt response from JT Pickfords and they took over for a quick resolution. Very professional approach.

29 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Superb service

Superb service, I called late on a Friday needing a Monday delivery but the courrier had already been. But low and behold 1hr later a lovely lady called me up after I had paid and was settled on a Tuesday delivery, to say the courrier was late and we got your order out next day {Being Monday}. There was no need for them to do this other than to help their new customer.

24 de outubro de 2022
Classificada 1 em 5 estrelas

I bought a tap from you through Amazon…

I bought a tap from you through Amazon with a guarantee of 10 years. Only had it for three years and it is now dripping and I have phoned you in August and sent an email, but you have not come back to me yet as promised. I need to know whether there is a spare part (e.g. replacement valve) or whether the swivel tap needs replacing as a whole. I feel that the guarantee is not being honored and I also feel very let down that you have not had the courtesy to reply to my email or respond as promised in my call to you in August. All in all, seems like a poor customer experience

2 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Really impressed with the level of customer service. Every member of the team I’ve had contact with has responded promptly and been really helpful. When a damaged item was delivered, a replacement was sent out on a day to suit me.

1 de setembro de 2022
Classificada 3 em 5 estrelas

Service in store is great web very…

Service in store is great web very poor, most items only say one in stock so if your doing a big job forget it as there is no facility to place a back order. Had an issue with my online payment so phoned up to pay by card and no one could take a payment!? I kept getting an email saying tour shopping cart had items to pay for but when I went in to the cart it was empty, this was resolved with IT. and I managed to purchase my goods. Think I will be going else where.. sorry

15 de agosto de 2022
Classificada 5 em 5 estrelas

Pickfords many years before and today.

Pickfords l know from many years before at Rotherham but l must say now ı find them to give a nothing less than excellent all round online service we are very happy with the service and the very good quality of our materials.
Thank You everyone at Pickfords...Terry and Janet Knowles

10 de agosto de 2022

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