Ich habe hier schon oft bestellt und war jedes Mal superzufrieden. Werde immer wieder bestellen!
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Leia as opiniões dos outros
Ordered a necklace which was shorter than advertised. Friendly and responsive mail contact. Production errors can happen. A new necklace with correct length was sent and I could return the one recei... Ver mais
A empresa respondeu
I Bought a pair of AVE Hoops 1 1/2 years ago, and the earing broke Or the pin feel off. I messaged Jukserei, upon a request to buy another AVE Hoops (Not a pair because the other earring is fine). T... Ver mais
A empresa respondeu
Ich hab schon mehrfach bei Jukserei bestellt und das Preis-Leistung-Verhältnis sowie das Design stimmen einfach. Als mir ein falsches Schmuckstück (in Gold anstatt in Silber), zugeschickt wurde, ging... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Timeless jewelry made with dedication and love. JUKSEREI was founded in Berlin in 2012 on the principle of creating and consuming fashion more consciously. We offer timeless designed jewelry crafted by hand in Italy out of high grade materials at a fair price, made to last for more than just a season. We want our pieces to be preserved and reimagined, not discarded.
Informações de contacto
Christburger Str. 23, 10405, Berlin, Alemanha
- +49 (0) 01774247857
- onlineshop@jukserei.com
- jukserei.com
4,7
Excelente
28 opiniões
Sem histórico recente de solicitação de opiniões
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Sehr schöner Schmuck! ❤️Ich habe hier schon oft bestellt und…
Ich habe hier schon oft bestellt und war jedes Mal superzufrieden. Werde immer wieder bestellen!
31 de janeiro de 2026
Opinião espontânea
Love the design and love the customer…
Love the design and love the customer service! Highly recommended. I needed to return a broken item which was done fast and with no hesitations. Great service!
14 de outubro de 2024
Opinião espontânea
Nice jewelry and exceptional customer experience
JUKSEREI offers exceptional customer experience - very nice and neat packaging with a personal touch.
The quality is really amazing. If quality is not as expected the customer service does its utmost to make its valuable customers satisfied.
Once, my parcel did not arrive and the customer service tried to resent it, realizing that most of jewelry was already sold out. It made special offers on top. Now, the ring I orders broke when I tried it on and it was replaced immediately following a personal email conversation.
Whenever in contact with the customer service, I feel like a valuable and close friend. Pretty nice :)
28 de junho de 2024
Opinião espontânea
En oplevelse udover det sædvanlige!
Fik en gave fra Jukserei. ALT var bare så fint! Den lille papirsbrødpose, den super-charmerende kvittering. Virkelig en oplevelse. 1000 tak!
23 de agosto de 2023
Opinião espontânea
Super Kundenservice
Super Kundenservice. Schnell reagiert und super kulant. Großartig.
9 de agosto de 2023
Opinião espontânea
Super Qualität und der beste…
Super Qualität und der beste Kundenservice der Welt. Ich habe schon mehrmals bestellt und bin begeistert!
1 de julho de 2022
Opinião espontânea
Ohrstecker schließen nicht
Die Ohrstecker (bei einem Insta-Sale erworben) waren wesentlich kleiner als gedacht und der Verschluss hat nicht richtig geschlossen, so dass einer nach nicht mal 24h aus meinem Ohr gefallen ist. Auf eine Anmerkung meinerseits wurde nicht reagiert
11 de outubro de 2022
Opinião espontânea
Wiederholte gute Erfahrungen
Habe bereits mehrfach bestellt und bin immer wieder zufrieden
20 de abril de 2022
Beautiful jewelry
19 de abril de 2022
Resposta da JUKSEREI
Hi Tine,
We are glad you like our jewelry :)
Have a lovely day.
JUKSEREI Team
Resposta da JUKSEREI
Hallo Corinna,
vielen Dank für deine nette Bewertung :)
Liebe Grüße,
JUKSEREI Team
Everything worked fine
13 de abril de 2022
Resposta da JUKSEREI
Hi Henrik,
We are glad everything worked out. Have a lovely day.
Best,
JUKSEREI Team
Love my piece!
13 de abril de 2022
Resposta da JUKSEREI
Hi Christina,
We are glad to hear you liked your item :)
Lots of love,
JUKSEREI Team
Alles perfekt und gerne wieder ☺️
12 de abril de 2022
Resposta da JUKSEREI
Hallo Lisbeth,
Vielen Dank für deine schöne Bewertung <3
Liebe Grüße,
JUKSEREI Team
Es ist immer wieder eine Freude die…
Es ist immer wieder eine Freude die liebevoll verpackten Päckchen von Jukserei zu öffnen.
Sehr schöner Schmuck…
11 de abril de 2022
Resposta da JUKSEREI
Hallo liebe Heike,
wir freuen uns sehr, dass dir unser Schmuck gefällt.
Liebe Grüße
JUKSEREI Team
Sehr hilfsbereiter und freundlicher…
Sehr hilfsbereiter und freundlicher Kundenservice !
Toller Schmuck wie immer!!
8 de abril de 2022
Resposta da JUKSEREI
Hallo Sophie,
Vielen Dank für deine schöne Bewertung <3
Liebe Grüße,
JUKSEREI Team
Beautiful jewelry and wonderful team
Beautiful jewelry, very friendly and incredibly helpful team! Highly recommend!
7 de abril de 2022
Opinião espontânea
Resposta da JUKSEREI
Hi Isolde,
Thank you for your lovely words. Hope you enjoy your timeless pieces.
Love,
JUKSEREI Team
Resposta da JUKSEREI
Hi Matthias,
Thank you too!
Best of luck.
JUKSEREI Team
The package arrived quickly and was…
The package arrived quickly and was packed nicely and with a lot of attention to detail. The earrings are beautiful, but I had wished for a bit better quality at that price point.
3 de abril de 2022
Resposta da JUKSEREI
Dear Anna,
We are sorry that we could not meet all of your expectations but thank you so much for your nice and honest feedback.
Love,
JUKSEREI Team
Resposta da JUKSEREI
Hallo Günter,
Vielen Dank für deine Bewertung.
Mit freundlichen Grüßen,
JUKSEREI Team
Excellent customer service
Ordered a necklace which was shorter than advertised. Friendly and responsive mail contact. Production errors can happen. A new necklace with correct length was sent and I could return the one received with shipping cost credited. Very happy with how the matter was handled. A bit of patience was needed as the process took some time, but I find that is quite a good thing in this time and age.
Many thanks for the excellent customer service!
30 de março de 2022
Opinião espontânea
Resposta da JUKSEREI
Hello!
Thank you for your review and patience. We are glad that the matter was solved and well handled <3
Kind regards,
JUKSEREI Team
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