One and Done? Oh, You Betcha'! $25.50 Gone With The Wind!
First time customer. Never again! Bread was $14.00. Bill was $25.50 with shipping. So they probably make their money by overcharging on Shipping which comes under "Administrative" aka "the cost of doing business" and fairs well with the IRS.
Strange times we're in. But, I don't mind doing business with an honorable, responsible company. Thought I'd try to add something "extra" to my focus on healthy eating. The package (from CA.) arrived via FedEx and was left outside the main door to my building all because they created a label that left off the Door Code!
I checked to be sure I didn't forget to include it as my Shipping/Billing address--and, sure enough, the Door Code was entered. Whoever decided to alter the address just ensured I will never purchase another item from them. To top it off the note inside the package says "Freeze as soon as received" to "preserve freshness." Weather today was in the 50's. Had I not "had a feeling" to look at FedEx's tracking record (Bless them!) my package could have been in the Sun for who knows how long? Inexcusable and, if they had a question about the [way] I submitted my address an email or phone call prior to shipping could have been made.
I got the "Delivered" email from FedEx, ran downstairs and right outside the door (we're in Porch Pirate Territory this time of year) was my package!
Spending $25.50 to "try" a new product isn't the norm for me but, again, I'm trying to make better choices. I fired off an email and filled out their "Contact Us" online form. I don't expect they give two figs about prospective customers. We're small fry.
On a hunch, I looked them up on BBB, and to my utter surprise they have complaints all over the place. Many are from "affiliates" who are looking for payment that seems late or doesn't materialize at all. Why I didn't look there first I'll never know. But, at this juncture, I wouldn't accept their product for FREE. They invite us to become affiliates which is a nice idea since they are not yet in stores throughout the country but the way they've treated their affiliates is atrocious--so no, thank you. Be forewarned about this outfit. Avoid and search instead (what I'm doing) for a competitor who values paying customers and affiliates. Darn shame.
17 de novembro de 2023
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