Jungleworks Opiniões 

410
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Great tech team and quick problem resolution provided by the team whenever we face issues. The solutions they provide are dynamic as well.

Classificada 3 em 5 estrelas

This is a great platform for managing company agents. However, I would appreciate more support from your team in adding a few useful features. It would be very helpful if you could add feature... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My Support miss Nidhi Mahotra.My Support Person Miss Nidhi Mahotra from JUNGLEWORKS is very much helpful. And Most Importantly she is very much Client Friendly and always sorted things for my company... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We have been using Yelo for 2 years. Sales team pushed to signup for 3 years and one time payment. We paid for 3 years, but some person from sales will send an email to us and request to pay amount fo... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

410 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(410)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

amazing with Yugam

amazing with Yugam. excellent treatment. very fenced. in continuous contact

12 de março de 2022
Opinião espontânea
logótipo da Jungleworks

Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 5 em 5 estrelas

Great Experience working with Jungleworks!

Great Experience working with Jungleworks! My Account Manager Sunali really helped me throughout the queries for the Yelo, my business is in food-grocery domain, a must try product.

3 de março de 2022
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Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 5 em 5 estrelas

It was amazing assistance by Rajat and…

It was amazing assistance by Rajat and team.
Really helpful

28 de fevereiro de 2022
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Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 5 em 5 estrelas

Good service and required for our times…

Good service and required for our times for getting out an MVP

28 de fevereiro de 2022
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Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 1 em 5 estrelas

Thieves and unfair trading practices

I have been a victim for two consecutive times on two products namely Yelo and Tookan. When you decide to use one of their product, they will ask you to add your debit card for recurring payment charges and restrict control of your own card. I decided to discontinue the Yelo and Tookan products and further requested to deactivate the account so that I am not charged. It took over 6 months to have my account deactivated after a protest on their WhatsApp numbers. I lost over $800 for periods during this period and there was no provision for me to remove the debit card. More painful that I was not even refunded the money.

TRY them at your own RISK. Be prepared to lose money because you will not have control of your own debit card. You can not deactivate the account on your or removed your debit card from the dashboard. You will have to make several calls while they keep ignoring you.

27 de fevereiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 4 em 5 estrelas

I had a great experience with…

I had a great experience with Jungleworks. I used their Yelo platform for my business and the whole team were really helpful. It would be wrong if I didn't mention Yugam, my relationship manager. He helped me solve issues even during late evening hours. Keep up the good work.

24 de fevereiro de 2022
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Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 1 em 5 estrelas

Employee work culture is very bad

Employee work culture is very bad. Bad is just too good to phrase, it's pathetic. And if you are working in sales team they will rip you off. Team leaders are just for name.
Everything works on politics.
There's no assuring of your position, one day you are working and other day you receive a PIP to resign.

Am giving 1 star because there's no option for 0 star.

23 de fevereiro de 2022
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Classificada 1 em 5 estrelas

FRAUD ALERT

FRAUD ALERT. These guys are nothing but fraud. Click labs, jungleworks, jugnoo, and few other brand names they run. They will rip you off to your last penny and you will never get the project up and running as promised. Stay away from them and don’t waste your hard earned money. Their sales team are just bunch of liars and their entire company is simply a criminal organization.

19 de fevereiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 5 em 5 estrelas

Excellent customer service!

I recently visited the service to find payment gateways! The customer service was exceptional and I am highly satisfied.

19 de fevereiro de 2022
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Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 1 em 5 estrelas

They are super fraud people

They are super fraud people, poor management. after payment sales team wash off their hands. don't deliver in the promised time and nither complete the project. after every complaint, they just change the new CRM and developer. also didn't refund the paid amount. all negative reviews seem correct to me as I myself victim. sent them legal notice as well for cheating but of no use, they offered to complete the project but later again backed out. Never give these guys any project to work on.

10 de fevereiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 1 em 5 estrelas

This company has been very…

This company has been very unprofessional and does not provide promised support.

9 de fevereiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 5 em 5 estrelas

I have been a customer of the YELO…

I have been a customer of the YELO application for the last 6 months. I would like to appreciate customer engagement team Yugam Nagpal and Shruti Bansal as they respond to my mails and calls as early as possible .

9 de fevereiro de 2022
Opinião espontânea
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Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 5 em 5 estrelas

Excellent product and service

Excellent product and service. Would definitely recommend Yelo product for food delivery businesses.

7 de fevereiro de 2022
Opinião espontânea
logótipo da Jungleworks

Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 1 em 5 estrelas

Worst system and Customer service!

Worst system! Very bad customer service! the account manager will just acknowledge and ignore your issues in their system but surely the manager nor the developer will not solve the issue! Also the account manager here know have any knowledge with their own product! SCAMMER! JUNGLEWORKS!

7 de fevereiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 1 em 5 estrelas

I am just writing you all to know that…

I am just writing you all to know that all the negative reviews are 100% genuine accurate. I can say this being there customer. All the positive reviews are their own by forcing own employees to do so.

4 de fevereiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 4 em 5 estrelas

Excellent plug and play business tools

Great working with Abhiliasha on our product she is very responsive and supportive at all times … jungleworks has good technologies tailored for businesses today… and easy to roll out for your liking

1 de fevereiro de 2022
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logótipo da Jungleworks

Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 1 em 5 estrelas

A band of thieves

My experience with JungleWorks is that is is nothing less than a band of thieves.

After failing to deliver they continued to bill me even despite acknowledging their failure to deliver - and accepting that they did not meet the terms of the contract.

All requests for a refund were ignored.

I sent notice in writing to cancel all related products and services.

Despite this, one year later they billed me further for an additional year of services.

Again they refused to refund me - I opened a case of fraud with the bank and the bank reversed the charges for the latest bill only.

28 de janeiro de 2022
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Resposta da Jungleworks

Hi,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you.

Classificada 5 em 5 estrelas

Having great experience with Junglework…

Having great experience with Junglework team. Nidhi and Sabari and other members are always available to support us at anytime. Hope we will together achieve more heights....

28 de janeiro de 2022
Opinião espontânea
logótipo da Jungleworks

Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 5 em 5 estrelas

It has been great pleasure working with…

It has been great pleasure working with yelo. Nidhi in their support team is very kind and helpful.

27 de janeiro de 2022
Opinião espontânea
logótipo da Jungleworks

Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Classificada 5 em 5 estrelas

Lovely Sweet Miss Nidhi Mahotra...

My Support miss Nidhi Mahotra.My Support Person Miss Nidhi Mahotra from JUNGLEWORKS is very much helpful. And Most Importantly she is very much Client Friendly and always sorted things for my company. I worked with 2 different Support Personals before but Miss Mahotra is The Best Support Personal I ever had to date. I'm rooting Hard for Her as well as for the entire JUNGLEWORKS team. I am Coming next weeks to India Love to meet her personally. She is really Good .thanks Karam From IRELAND

26 de janeiro de 2022
Opinião espontânea
logótipo da Jungleworks

Resposta da Jungleworks

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

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