Just Beauty Opiniões 

351
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... Ver mais

Classificada 5 em 5 estrelas

My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... Ver mais

Classificada 5 em 5 estrelas

I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... Ver mais

Informações sobre a empresa

  1. Clínica de dermatologia

Informação fornecida por diversas fontes externas

Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

351 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(351)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The most professional cosmetologist

Justyna is the most professional cosmetologist I have ever met in my life. The amount of knowledge she has is amazing. I don't want to describe what a dramatic situation I found myself in when I used the services of another beauty salon and what complications I had to deal with. I contacted Justyna as I previously used her for another successful treatment and although she was under no obligation, she guided me. She advised me and told me what I needed to do as soon as possible, she was always available to me. She is a wonderful person and a professional beautician who really knows what she is doing. I am hugely indebted to her and I wish we could meet only such people in our lives. Thank you ❤️

14 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Super Service

Great products, great service, competitive prices and super fast delivery. They always meet my needs. Highly recommended.

27 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service

I purchased a Mylee LED lamp and gel nail kit from Just Beauty. When my parcel arrived The LED lamp was not Mylee but another make. The error however was entirely mine as I had not read the description of the goods correctly. I had previously purchased a similar product for my daughter for Christmas and thought my purchase was for the same item. Customer service and particularly Eve and Priyanka were extremely helpful and offered to send the product I thought I’d ordered to me once I had returned the unwanted item. In addition, even though the new product was more expensive they waived the additional cost. This was all sorted out within a week and I was kept informed at every step of the way by these two very polite and courteous individuals. I have no hesitation in recommending Just Beauty to family and friends and will definitely shop there again.

9 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service from Eve following an issue with my order- she sorted it straight away. Shop here regularly 5* every time

7 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

My return had been lost and Eve was really accommodating and helped so much with getting it sorted out. Quick communication too :)

5 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

UV gel lamp

Got my daughter a gel lamp for he birthday, but was broken. Got in touch with just beauty and I received a new one a couple of days later. Very helpful customer service.

8 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Inferior goods supplied, not fit for purpose

I placed an order through Amazon. The description for the Mylee Magic Gel states that you buff your nails, paint the gel on them and leave for a few minutes. The product is supposed to lift the gel polish from nails. Not only did the remover not remove any of the polish but temporarily shrank my nails, leaving the skin on my fingers feeling pinched and painful. I will be contacting trading standards so that they can check the contents of this product. Unable to submit a review of the company on Amazon

8 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Order was delivered really quickly. Sadly, only half the order arrived. I contacted customer support and it was the most efficient team I've ever dealt with! They rectified the issue and immediately sent the correct order. Really great customer service. Thank you!

21 de outubro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Undelivered item

Received reply very quickly after my first email and was very helpful in resolving the undelivered item

27 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent company scamming people

This company are fraudsters . I sent an item back and they are making out they haven't had it. Even though royal mail shows it delivered back to the return address using the label from amazon.. they are not refunding and making excuses they haven't got it.

21 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I recommend this seller.

I had a bit of an issue with the first machine but the seller immediately sent out a new one with no delay. She has good communication and quick replies. I highly recommend this seller! 💯🙌🏻

17 de setembro de 2022
Opinião espontânea
logótipo da Just Beauty

Resposta da Just Beauty

Hi Angel,

Thank you so much for taking the time to leave this lovely review. We are so glad you received such good communication and your replies were responded to quickly.

Best Wishes,
JustBeauty Support Team

Classificada 5 em 5 estrelas

Easy to use and the product ordered can…

Easy to use and the product ordered can quickly
It’s was exactly what I needed

4 de setembro de 2022
logótipo da Just Beauty

Resposta da Just Beauty

Hi Natasha,

Thank you for your review. We are so pleased to hear that the products were so easy to use and came quickly.

Do let us know if you require any assistance!

Best Wishes,
JustBeauty Support Team

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