Ben jaren trouwe klant alleen meerdere malen gehad dat een storting niet op de balans is gezet en hiervoor uren tot dagen moet wachten. Er word hierin ook niet reeel gecompenseerd en de service is... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Qua RTP een fijne site. Bonussen vallen regelmatig en ze betalen ook goed. Enige minpunt is dat mijn uitbetalen al 2 dagen op pending staat. Klantenservice is wel snel en erg vriendelijk. Ik zal... Ver mais
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Goedemorgen Ik zou nog reageren op mijn vorige review uitbetaling was toegestaan na 8 dagen Helaas had ik mijn geld op dag 7 teruggedraaid en opgespeeld Maar ze zijn keurig netjes hun belofte... Ver mais
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Fantastic casino, really good fame selection is great, almost all my favorites. Payments are fast for both deposits and withdrawals. Bonuses are pretty decent and you get a few of them! Lastly support... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are a licensed Blockchain casino launched in 2021 by Casbit Group N.V. Our crypto-friendly casino has joined the cryptocurrency gaming trend by giving players numerous cryptos as payment options. The dark theme of Justbit.io is up-to-date and laconic, It is not overloaded with unnecessary buttons and sections that can confuse the player. The site is multi-lingual: different languages are available here. JustBit Сasino is fully lісensed and regulated by Сuraсao and іs available in сountrіes across the globe.
Informações de contacto
Zuikertuintjeweg Z/N (Zuikertuin Tower), 157923, Willemstad, Curaçao
- forum@justbit.io
- justbit.io
Informação importante
3,3
Aceitável
612 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bardzo dobre kasyno mili lufzie obsluga…
Bardzo dobre kasyno mili lufzie obsluga klienta.rowniez jozef dobra.pomoc
24 de março de 2025
Opinião espontânea
Resposta da Justbit
Cześć Uizen Werknl,
Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi pozytywnymi doświadczeniami! Wspaniale jest słyszeć, że podoba Ci się nasze kasyno i że nasz zespół obsługi klienta zrobił na Tobie tak dobre wrażenie. Naprawdę wierzymy, że przyjazny i profesjonalny zespół obsługi klienta robi całą różnicę i cieszymy się, że Józef był w stanie tak dobrze Ci pomóc.
Naszym celem jest zawsze stworzenie przyjemnego i płynnego doświadczenia gry dla naszych graczy, od momentu zalogowania do momentu wypłaty wygranych.
Życzymy Ci powodzenia i wielu kolejnych ekscytujących chwil!
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
Always good!!
20 de março de 2025
Opinião espontânea
Resposta da Justbit
Dear Sptzj,
We truly appreciate your enthusiasm and your positive feedback! Knowing that you've consistently had a great experience with us means a lot. Our goal is to provide a gaming environment that is not only entertaining but also reliable and enjoyable for every player.
If there's anything specific that stands out to you about our platform—whether it's the game selection, fast transactions, or customer support—we’d love to hear more! Your insights help us continue improving and ensuring that every visit is as enjoyable as the last.
Thanks again for being part of our community. We look forward to seeing you back at the tables soon!
Warm regards,
JustBit Casino Team.
lubię tutaj grac nie zawiodłem się…
lubię tutaj grac nie zawiodłem się polecam.
7 de março de 2025
Opinião espontânea
Resposta da Justbit
Cześć Daniel Dziku,
Dziękujemy bardzo za miłe słowa i pozytywne opinie! Cieszymy się, że podoba Ci się pobyt w naszym kasynie. Zawsze miło jest wiedzieć, że nasi gracze są zadowoleni i że udało nam się spełnić Twoje oczekiwania.
Naprawdę doceniamy Twoją rekomendację i wiele dla nas znaczy, że nadal lubisz tu grać. Ciągle pracujemy nad udoskonalaniem i wprowadzaniem nowych funkcji, aby ulepszyć Twoje wrażenia z gry, więc cieszymy się, że jesteś z nami.
Jeszcze raz dziękujemy za dołączenie do JustBit Casino i mamy nadzieję, że wkrótce Cię zobaczymy!
Serdeczne pozdrowienia,
Zespół JustBit Casino.
Bad casino
Bad casino, i made a withdrawal 5 days ago and it is still pending after emailcontact saying they will pay it is still pending it is just a scam!
5 de março de 2025
Opinião espontânea
Resposta da Justbit
Dear Kristian Koerts,
Thank you for taking the time to share your feedback. We genuinely regret to hear about the delay you’re experiencing with your withdrawal, and we understand how frustrating this must be.
Please allow us to clarify that the processing time for withdrawals can vary based on the payment method selected, as well as the queue of requests being handled by our financial department. Each withdrawal is reviewed in live order to ensure security and compliance.
If your withdrawal is still pending, or if you would like to get an update on its current status, please do not hesitate to reach out to our support team. You can contact us directly via live chat or email, and our team will be more than happy to assist you promptly.
Your trust is very important to us, and we want to make sure you receive your funds as soon as possible. We truly appreciate your patience and look forward to resolving this matter swiftly.
Thank you for giving us the opportunity to address this issue.
Warm regards,
JustBit Casino Team.
Resposta da Justbit
Dear Harmina,
Thank you so much for sharing your feedback!
We're thrilled to hear that you found our casino to be enjoyable. Your positive words truly motivate us to keep delivering a great gaming experience for all our players. Our support team is always here to help and ensure that you continue having a fantastic time with us.
We appreciate your support and look forward to seeing you back at the tables soon. Wishing you the best of luck and plenty of exciting wins ahead!
Warm regards,
JustBit Casino Team.
Super casino
24 de fevereiro de 2025
Opinião espontânea
Resposta da Justbit
Dear eva roks,
What a pleasure it is to receive such a positive and enthusiastic review! Your feedback truly makes our day, and we couldn't be happier knowing that your experience with us has been nothing short of fantastic.
We strive to create a top-tier gaming environment where excitement, variety, and top-notch service come together seamlessly. Whether it’s our diverse selection of games, smooth withdrawals, or our dedicated support team, we always aim to deliver the best for our players. Your kind words reassure us that we’re on the right track, and they motivate us to keep raising the bar!
Thanks again for your fantastic review, and we look forward to seeing you back at the tables!
Warm regards,
JustBit Casino Team.
Tsubasa
Josef. Najlepszy!!! Zawsze pomoże i odpowiedzi na pytania
22 de fevereiro de 2025
Opinião espontânea
Resposta da Justbit
Cześć Lukasz Jeziorkowski,
Wspaniale jest słyszeć tak wysokie pochwały dla Josefa! Jest naprawdę nieocenionym członkiem naszego zespołu, zawsze gotowym do pomocy i zapewnienia, że nasi gracze otrzymują wsparcie, którego potrzebują. Cieszymy się, że jego poświęcenie zrobiło na Tobie pozytywne wrażenie.
Obsługa klienta jest sercem tego, co robimy, a posiadanie kogoś takiego jak Josef, kto robi coś więcej, robi całą różnicę. Jeśli jest coś, co możemy zrobić, aby ulepszyć Twoje doświadczenie, nie wahaj się dać nam znać — zawsze jesteśmy tutaj, aby Twój czas z nami był jak najbardziej płynny i przyjemny.
Doceniamy Twoje miłe słowa i czekamy na ponowne spotkanie z Tobą na naszej platformie, aby przeżyć więcej ekscytujących chwil!
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
unethical and disrespectful behaiviour
(I have provided their answer at the end of this text in response to the answer given by the justbit).
When I joined this site, the verification process was not necessary for crypto users. I joined the site three years ago.
Two months ago, I entered some Tether on the site and then I was asked to verify my identity. I said I don’t want to continue playing on the site and please return my last deposit because you have changed the rules. My request was not processed for 1.5 months. Then I was told to send an official request in an email with the reason and I did. In response, they asked me for 14 days to process it. After 14 days, they continued to drag out the matter and immediately restricted my email so that I could not email support, or thy deliberately didn't answer! They also closed my account. And when I opened the site page to talk to support live, they repeated the same words after 19 days they also closed chat immediately and restricted my system ,I couldn't even rate the chat with support and tell them why I was unhappy.
On the X site or the old Twitter, I said in a comment why do they behave so disrespectfully? Exactly with such words. After that my account was restricted.
Yes. If you have problem, they will treat you with such respect.
(Justbit wanted me extra information?! Are you Kidding??? You don't answer my email, but you want me to give you any additional information here? I've explained everything.
I sent my problem and my experience after I was disappointed to:
mara.rosatelli@justbit
AccountManager@justbit
simone.notargiacomo@justbit
daniele.albanese@justbit
They can see!!!
All off them justbit group.
Please stop this show!
I don't want to get into the game of, "Do you value the audience?" in any way.
You are really unbelievable! And I don't believe you have satisfied costumer!)
---------------------
For justbit reply
You have changed the rules. When I became a member of your site, you had written in a banner on the main page:
NO KYC TO CRYPTO PLAYER
Don't change the story. You haven't sent me an email after you asked for 14 days and you just repeated that it is in process!
The amount I entered last time and then closed my account is not capable of money laundering! Using this term for a double-digit amount of Tether is ridiculous.
Your work is fraud and money laundering.
Because you are abusing a large number of users with false advertising.
On two other sites where I found such a problem and by the way, the fault was mine, they returned the amount in two days. Here I am right and you continue to lie about respecting the audience.
What other sites did in two days, you have been processing for two months.
You could have done a lot to prevent this from happening, at least you could have restricted my deposit options after the rules changed, just as you restricted my deposits and withdrawals immediately after I complained and then closed my account!
Of course, these responsible methods don't work for you!
Instead of doing this, return the amount.
---
I check my closed account wallet in justbit, they didn't freeze my money, they transfer to their wallet one months ago. This is absolutely money laundering and Scamming.
I cant replace here this link but I can sent document to trustpilot.
17 de fevereiro de 2025
Resposta da Justbit
Dear Miriyam,
We appreciate you taking the time to share your experience, and we deeply regret the frustration this situation has caused you. We understand how important it is for our players to feel valued and treated fairly, and we would like to address the concerns you raised.
First and foremost, we would like to inform you that the necessary steps and details regarding your request have been sent to you via email. We are still awaiting your response, and we kindly ask you to review the email and get back to us at your earliest convenience so we can move forward with resolving this matter.
Additionally, please note that Justbit reserves the right to conduct valid identification of a User under Know Your Customer (KYC) procedures in specific cases. These procedures may be initiated if there are strong grounds to believe there is a risk of fraud, money laundering, or any form of abuse by the User, or in cases where a single User makes frequent and substantial withdrawals within a reasonably short period of time.
We sincerely regret any difficulties you’ve encountered in reaching us. Please be assured that we are ready to assist you and are committed to resolving this issue. If you require further clarification or assistance, we encourage you to check your email and respond so we can continue addressing your concerns.
Warm regards,
JustBit Casino Team.
Good service
15 de fevereiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Joep Beukema,
We truly appreciate your kind words about our service! Providing a seamless and enjoyable experience for our players is at the heart of what we do, so it’s fantastic to know that we’ve met your expectations.
Behind the scenes, our team works tirelessly to ensure that every aspect of our platform runs smoothly—from customer support to transaction processing and game variety. It’s always rewarding to hear when our efforts result in a positive experience for our players.
Your feedback helps us refine and elevate our service even further.
Thank you for being part of our community—we look forward to continuing to provide you with an outstanding experience!
Warm regards,
JustBit Casino Team.
Good en pay fast
13 de fevereiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Pablo Stultiens,
We truly appreciate your feedback! It’s great to hear that you’re satisfied with our platform and that our payment process has met your expectations. Ensuring smooth and timely transactions is one of our top priorities, so knowing that you’ve had a positive experience with withdrawals means a lot to us.
At the heart of our service is the commitment to providing players with a seamless, secure, and enjoyable gaming environment. Whether it’s fast payouts, an engaging game selection, or reliable support, we’re always striving to improve and refine every aspect of our platform. Your feedback motivates us to continue delivering the best possible experience.
We hope you continue to enjoy every moment spent with us. Wishing you lots of luck and exciting wins ahead!
Warm regards,
JustBit Casino Team.
Operatorzy są bardzo pomocni i szybko…
Operatorzy są bardzo pomocni i szybko odpisuą. 😀
9 de fevereiro de 2025
Opinião espontânea
Resposta da Justbit
Cześć Norbert Puchala,
Wspaniale słyszeć, że nasz zespół wsparcia był w stanie skutecznie Ci pomóc! Jesteśmy dumni z tego, że zapewniamy każdemu graczowi pomoc, której potrzebuje, bez zbędnych opóźnień. Twoje doświadczenie jest dla nas ważne, a świadomość, że nasi operatorzy spełnili Twoje oczekiwania, motywuje nas do ciągłego doskonalenia.
Jeśli kiedykolwiek będziesz miał jakieś pytania lub po prostu będziesz chciał porozmawiać o swoich doświadczeniach w grach, jesteśmy dostępni 24/7. Ciesz się czasem spędzonym na naszej platformie i oby szczęście zawsze Ci sprzyjało!
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
Speel hier niet.ik had een bonus staan…
Speel hier niet.ik had een bonus staan dus geld gestort en kreeg ik 60 free spins en ja ik kreeg ze ook dus ik uitloggen 2 uurtjes later keek ik en stond ee bedankt voor het spelen bij de free games terwijl ik het niet heb gespeeld dus ik chatten en zeg dat me free spins weg zijn en die gozer op chat zegt van die was biet meer geldig en terwijl er bij stond geldig tot 31-01-2025 en daarna zeg die van de jongen van chat is de beslissing van de hogere afdeling.mensen speel hier niet.ze hebben vorige week me geld niet uitbetaald.kijk ik paar uur later me geld stond terug op me account en betaal ik weer uit en stond er weer terug terwijl alles verifiëren goed was verlopen en alles op groen stond.zonder een mail of dergelijke hebben ze mijn geld weer terug op me account gezet.fake casino echt grote fake en al dat sterren zijn hun eigen mensen die hier iets op zetten.trap er niet in.klaar met justbit
31 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Ismayil Cogurcu,
We want to take a moment to express our sincere apologies for any issues you encountered while playing on our site. At JustBit, we always strive to provide the best possible experience for our customers. It’s important to us that you feel satisfied with your time on our platform, and we deeply regret that your experience did not meet your expectations.
We understand how frustrating it must have been to encounter difficulties with your free spins and withdrawals. Situations like these should not leave you feeling unheard or uncertain about your funds. While we follow strict policies to ensure fairness and security, we always want to make sure our players receive clear and timely communication regarding their accounts.
If there are any unresolved concerns, we would love to assist you in clarifying and resolving them as quickly as possible. Please reach out to us directly via LiveChat, and our team will do their best to ensure that everything is properly addressed.
We appreciate your feedback and take it seriously as we work towards continuously improving our platform.
Warm regards,
JustBit Casino Team.
Super casino with very big bonus
Super casino with very big bonus
31 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Patrycja Rakoczy Patkaa,
Wow, what a fantastic shout-out! We're beyond happy to hear you’re enjoying your time with us, especially the big bonuses – we love keeping things exciting for our players.
If there’s ever a feature or promotion you’d like to see, don’t hesitate to share your thoughts. We’re always looking for ways to make your gaming adventure even more thrilling!
Wishing you lots of luck and big wins ahead!
Warm regards,
JustBit Casino Team.
Variety slots and roulettes
Variety slots and roulettes. I tried slots and I had one of the worst experiences. Sometimes you have to spin 300 times to get bonus/free spines and when you get the bonus/ free spins 95% of them are dead spines.I don’t recommend playing on this site. Lot of promises and zero delivery.
15 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Guru,
Thank you for taking the time to share your experience with us. We’re sorry to hear that your session didn’t meet your expectations.
While we understand how frustrating it can be to go through many spins without hitting a bonus, we want to reassure you that all of our games operate under strict licensing and fairness regulations. The outcomes are entirely random, as they are determined by random. This means we don’t have any control over the results or frequency of wins, as the games are designed to ensure fair play for everyone.
Luck can sometimes be unpredictable, but we sincerely hope that your next session will bring you better outcomes. Should you wish to discuss your experience further or have any questions about how the games work, our support team is ready to assist you via live chat or email.
Thank you for giving us a try, and we hope you’ll consider playing with us again in the future!
Warm regards,
JustBit Casino Team.
REJECTION: Rejecting Generic Support Offer. Immediate Demand for Compliance with the Signed Settlement Agreement (10/07/2024).
I reject your generic support response.
My case is NOT a 'misunderstanding' that requires a 'review.' My issue was legally resolved on July 10, 2024, through the signing of a Settlement Agreement.
This is a binding and confidential contract that Casbit Group N.V. (Justbit) has chosen to violate.
You signed an agreement to resolve this matter but have failed to honor the payment, which is clear evidence of contractual bad faith.
I demand immediate compliance with the signed confidential contract. If the full agreed payment is not made within 7 days, legal action will be initiated. I have already provided all documentation to my lawyers. Please stop misleading the public. Honor your contracts.
7 de outubro de 2024
Opinião espontânea
Resposta da Justbit
Dear Simone Vieira,
Thank you for sharing your feedback with us. We’re truly sorry to hear that this has been your experience - it’s never our intention for any of our players to feel disappointed or misled.
Please rest assured that Justbit is a licensed and responsible casino, and we always strive to communicate transparently and resolve any issues in line with our terms and regulations.
We would appreciate the opportunity to look into your case in detail and clarify any misunderstandings. Could you please contact our support team via support@justbit.io and provide any relevant details or previous correspondence? This will help us review the situation thoroughly and offer you a clear, accurate update.
Your trust is important to us, and we’re committed to doing our best to restore it.
Best regards,
Justbit Team
Marco
Świetna strona do grania do tego super obsługa w każdym czasie polecam
5 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Cześć Rafal,
Dziękujemy bardzo za poświęcenie czasu na pozostawienie tak miłej recenzji. Cieszymy się, że spodobała Ci się gra na naszej stronie i że nasza obsługa klienta była w stanie pomóc Ci, kiedy tylko było to potrzebne. Zawsze naszym priorytetem jest zapewnienie każdemu graczowi płynnego doświadczenia i wspaniale jest wiedzieć, że udało nam się to dla Ciebie osiągnąć.
Twoja rekomendacja jest naprawdę doceniana, ponieważ odzwierciedla ciężką pracę i poświęcenie, które wkładamy w oferowanie świetnej usługi. Zawsze szukamy sposobów na poprawę, więc jeśli kiedykolwiek będziesz miał jakieś sugestie lub dalsze opinie, jesteśmy gotowi Cię wysłuchać.
Cieszymy się, że jesteś częścią naszej społeczności i mamy nadzieję, że Twoje przyszłe przygody z grami będą równie przyjemne.
Serdeczne pozdrowienia,
Zespół kasyna JustBit.
Resposta da Justbit
Dear joey harren,
Thank you so much for your kind words and for taking the time to share your experience with us. Knowing that our support team met your expectations truly means the world to us.
Our team works hard to ensure every player feels valued and supported, and your feedback reassures us that we’re on the right track. If there’s ever anything more we can assist you with or if you have suggestions on how we can make your experience even better, don’t hesitate to let us know.
We’re here to ensure your time with us is always enjoyable and hassle-free. Thank you for choosing us, and we hope you continue to enjoy all that we have to offer!
Warm regards,
JustBit Casino Team.
Quick service very kind and helpful!
Quick service very kind and helpful! Marco was very kind
2 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Amy Rossieau,
Your kind words have truly brightened our day—thank you for sharing such a wonderful review!
We’re delighted to hear that you found our service quick and helpful, and we’re especially thrilled to know that Marco made such a positive impression on you.
We take pride in fostering a team that genuinely cares about our players, and feedback like yours reminds us why it’s so important to go the extra mile. Marco will be delighted to know his efforts didn’t go unnoticed!
Warm regards,
JustBit Casino Team.
Great casino to play
Great casino to play. Just a bit confused about the level up bonuses. Could give a bit more clarity on that front. But very happy with my personal VIP manager Marco! And a great selection of games to play!
2 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Dear Ilse Kafoe,
Thank you for sharing your feedback! We're thrilled to hear that you're enjoying the gaming experience and are satisfied with the support provided by your VIP manager, Marco. Your kind words mean a lot to us and inspire us to continue offering top-notch service.
We understand that the level-up bonuses might seem a bit unclear, and we sincerely apologize for any confusion this may have caused. For detailed explanations or assistance, we encourage you to reach out to our dedicated support team via live chat or email. They will be more than happy to provide all the clarity you need.
Your input is invaluable to us, and we are always striving to improve. We’ll take your feedback into account as we refine our structure to ensure an even smoother experience for you and all our players.
Thank you for choosing us, and we look forward to seeing you enjoy many more games and rewards in the future!
Warm regards,
JustBit Casino Team.
Josef was friendly and very helpful…
Josef was friendly and very helpful A++++ 👍😁
1 de janeiro de 2025
Opinião espontânea
Resposta da Justbit
Dear customer,
Thank you for your kind words! We’re thrilled to hear that Josef left such a positive impression and provided you with exceptional assistance. It’s always our goal to make sure every interaction is smooth and pleasant, and it’s wonderful to know Josef delivered just that.
Your enthusiasm truly brightens our day, and we’ll be sure to share your compliments with Josef—he’ll be delighted! If there’s ever anything else we can assist you with, don’t hesitate to let us know.
Wishing you continued enjoyment on our platform!
Warm regards,
JustBit Casino Team.
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