I ordered a personalized gift box on Saturday and it was delivered by Tuesday - so fast! Such a cute box, wrapped with love and really great quality. Now I’m joking (or not) that I need another baby,... Ver mais
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I like Just Børn products - good value for money, lovely design, and thoughtful packaging. These products make excellent gifts and I really like the option to personalise products. The colours can som... Ver mais
Dauert ewig. Ich bin sehr enttäuscht, wir haben ein personalisiertes Kuscheltier als Geschenk vor einer Woche bestellt, erst heute wurde es Versand und laut DPD kommt es wahrscheinlich erst in 7-8 Tag... Ver mais
Water bottle arrived with a dent in it. I opened the parcel when I returned from holiday 5 days after it was delivered. Customer service said as I didn’t report this within 24 hours there was nothing... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.
Informações de contacto
unit 2 , ME160DZ, Maidstone, Reino Unido
- info@justborn.co.uk
- justborn.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 18% das suas opiniões negativas
Geralmente responde dentro de um mês
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Highly recommended
Arrived within a week. Excellent quality and everything was exactly as described.
Thank you
faulty bottle leaking everywhere!
I gave 2 stars for the beautiful design but other than that I’m not happy! I ordered two bottles one is perfect! One has never been used and first use it has leaked everywhere! I have contacted the company who have asked for videos etc which is fine, no problem. Then I’m asked to fix the lid myself and see if it stops leaking, these bottles are not cheap I don’t expect to buy something I then have to fix 🥴 especially at £15 a bottle, I expected quality which is why I ordered! Now I’m told after going back and forth for days they can send a black lid for a pastel pink bottle, it’s honestly not good enough! When I give my hard earned money for products I expect them to 1.work 2. Be what I’ve paid for. Won’t be ordering again and will probably have to do a charge back from my bank as they clearly don’t know how to deal with unhappy customers, if your product doesn’t work as described it’s your responsibility to fix it, not mine! UPDATE! I pointed out they were lying as previous reviews are complaining about lying and they said mine was the first to leak and i have now been accused of lying as I put liquid in the bottle and it leaked so I didn’t use it! But according to this company it had liquid in the video (big shock Sherlock, how would I know it was leaking!!) all instagram comments being deleted but no reply via instagram, finally had an email to return product for refund, not holding my breath on the refund! Absolute joke of a company, definitely not uk based! £15 for a water bottle I expect quality not cheaply made rubbish no matter how pretty if it doesn’t work it’s no good!
Highly recommend!
Loved all the items, high quality and they all arrived very fast. Whether it’s a gift or for your own baby, go for it!
I really love the products and the fast…
I really love the products and the fast response
Great quality and service
The personalised weaning set is gorgeous and the quality is great. It made a perfect gift in the box it comes with and the recipient was very pleased. I also sent a query to customer service and was really impressed with how quickly I reveived a response. I would highly recommend!
10% discount for the first order
10% discount for the first order. I have signed up to get 10% off my first order but email never received with the code
Shipping it’s very fast and amazing…
Shipping it’s very fast and amazing pacifiers
BAD EXPERIENCE
Unfortunately it wasn't a good experience .
the delivery took so much time , also the answer time by email was ver bad , it took days to get answer . also I received the package in a very bad conditions it was very wet , and the local post but the package in separate bag . I have sent them email with photos and video of the package 7 days ago and I didn't get any answer !
The products look amazing
The products look amazing, and I really love them. They arrived very quickly.
Very beautiful
Colors, font , calligraphy are all very beautiful. Quality is high. Everything is very beautiful.
Everything was fine until I realised…
Everything was fine until I realised that a claim (Made in UK) on a product page was false advertising. The only reason why I purchased the product was because I thought it was made in uk. When I received the product the label said made in China. I raised it with customer service who made the changes but didn’t offer me any compensation whatsoever. I wouldn’t spend this much money on a made in china bib when they are so cheap on other famous retailer sites. Very disappointed.
One of the items was ordered in a…
One of the items was ordered in a different color
Look lovely. Don’t do what they say…
Products are absolutely gorgeous to look at, however the plates and bowls that are supposed to stick to high chairs do not stick, when I brought up this issue I was sent a new product that had been “quality tested” but it didn’t stick either. However what they have been tested on is a granite work top which they do stick to. This is pointless because no high chairs are made of this. Despite of this I was refused a refund and only given a partial refund. Lovely looking products but don’t do what they say they do. Will be sticking to my usual bamboo products in future which are brilliant and stick perfectly to high chairs.
Great quality and quick dispatch.
Atrocity of service
Atrocity of service
I paid full price and actually half of the amount I ordered arrived
do not recommend
Even when contacting customer service there is no proper response big no no
Really pleased with my order.
Really pleased with my order ! Delivery is faster than expected. Really nice backpack. Daughter love it and we got many compliments . Thank you
Their products are great but
Their products are great, but service is horrendous. Refund policy not clear on website and they don’t state customer covers shipping costs and you don’t get refunded for initial delivery. Also, now I’ve returned 2 items that simply looked too boyish for my little girl, which were delivered for a while now according to tracking, and company is not responding anymore.
Beautiful dummies I got two of ours…
Beautiful dummies I got two of ours personalised aswell which was lovely. And they arrived before Christmas. Just perfect I would order again.
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