JustFix is a great app! I’ve used it twice now: once for a plumbing issue and another time to get a new front door fitted. On both occasions, I only had to make one call; everything was taken care of,... Ver mais
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Leia as opiniões dos outros
Simple fill hole, sand and paint job. Took the fixer 5 separate visits over two weeks to create a horrible un-finished mess. This is not an app full of professionals. This is a expensive scam f... Ver mais
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Within half an hour of realising we had a problem with our cold water tank and ballcock and sending requests for assistance via Checktrade I received a reply from JustFix, saying that Shane was nearby... Ver mais
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Annual boiler service by Shane revealed a leaking flue. Part had to be ordered - only took a few days. Paul fitted it within a few days. Both engineers exceptionally helpful and efficient. N.B Glo... Ver mais
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Informações sobre a empresa
Sobre JustFix
Escrito pela empresa
Welcome to JustFix! Your home’s new best friend and a simple way to manage home repairs and maintenance. We offer peace of mind and a whole new approach to home repairs by seamlessly bridging the gap between homeowners, tenants, landlords and an array of certified tradespeople.
We provide tradespeople you can rely on, no matter the job. We take away the stress and can transform the way you manage and maintain your living spaces. Our JustFix promise means that all fixes have a 12 month guarantee which means what we fix, stays fixed.
We can fix just about anything around the home from electrical, plumbing and white goods repairs to handiwork, locksmith services, and many more. If you have a pressing emergency or an odd job that’s been lingering on your to-do list, JustFix is here to help.
Services
Informações de contacto
128 City Road, EC1V 2NX, London, Reino Unido
- 020 8126 6222
- mail@justfix.app
- justfix.app
4,4
Excelente
191 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Just Fix - A Great App
JustFix is a great app! I’ve used it twice now: once for a plumbing issue and another time to get a new front door fitted. On both occasions, I only had to make one call; everything was taken care of, work happened on time, to my satisfaction, and for the price quoted. The tradespeople were friendly, and they cleaned up after themselves. 5 stars from me!
19 de fevereiro de 2026
Opinião espontânea
Resposta da JustFix
Dear Trevor,
Thank you so much for taking the time to leave such a glowing review. Your feedback is so important to us.
We are very happy to hear that on both occasions your fixers were friendly, tidy and efficient and you were impressed by the standard of work.
Many thanks for your valued custom and for the five stars.
Best wishes,
JustFix Customer Care Team.
Rude and dishonest.
Very poor communication. Rude and Dishonest. Late. Had to follow up many times. Suggest to go with other service provider.
7 de março de 2026
Opinião espontânea
Resposta da JustFix
Hi Kama,
having looked extensively on our admin system we are struggling to find you on our database. As we have no details for you we have been unable to contact you to resolve this matter.
Perhaps you have got the wrong company in this instance. Please could you check the details of the company you used.
We would be happy for you to contact us on on 0208 1266 222 so we can clarify the situation and get to the bottom of things together.
Best wishes,
JustFix Customer Service Team
Worst experience of any trade app
Simple fill hole, sand and paint job. Took the fixer 5 separate visits over two weeks to create a horrible un-finished mess.
This is not an app full of professionals. This is a expensive scam full of chancers who have never done a trade in their life.
The HQ will say it's their best person and make it seem like your being un-reasonable but a blind person could do a better job in half the time for a quarter of the price.
AVOID at all costs and DIY.
28 de janeiro de 2026
Opinião espontânea
Resposta da JustFix
Dear Isaac,
Following examination of your job and a thorough review of the before-and-after photographs taken on site, which unfortunately, we are unable to share on this platform, it is very clear that the job was carried out professionally and to a high standard. The evidential pictures speak for themselves.
The before photos clearly show extensive pre-existing damage, failed plaster, cracking, and staining prior to any work commencing.
The Fixer did raise concerns during the job regarding moisture and drying conditions affecting the walls being worked on. Despite this, we were instructed to proceed. As previously explained, attempting cosmetic repairs on walls that have not had sufficient time to dry will always limit the achievable finish, regardless of time spent.
Please be assured our office team are all valued members of staff who work extremely hard to provide an exemplary service; our Fixers are vetted and verified professional trades people, with a wealth of experience and knowledge.
To date you have not paid for the time, expertise and workmanship provided by our Fixer. As a goodwill gesture, we have already agreed to waive the cost of the final two visits. The remaining charge reflects a reduced cost for labour and materials used, which we consider reasonable and proportionate.
With reference to images we have sent to you detailing the work, we would welcome a clear explanation regarding how you believe the works carried out left the property in a worse condition than it was originally.
We look forward to hearing from you to resolve this matter.
Best wishes,
JustFix Customer Care Team
I have used Boiler Pro for annual…
I have used Boiler Pro for annual service for the last 5 years and never had any problems
7 de janeiro de 2026
Opinião espontânea
Resposta da JustFix
Dear Jim,
Thank you very much for taking the time to leave us such a glowing review.
We are so happy to hear that you had a great experience with Boiler Pro powered by JustFix. This is exactly what we want for you as a valued customer.
Thank you for the the five years and the five stars!
We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Just Fix changed my boiler and offered…
Just Fix changed my boiler and offered a competitive price. Installation was quick and we were back up and running within half a day. Great customer service, friendly and accommodating. Very professional and good workmanship.
29 de outubro de 2025
Opinião espontânea
Resposta da JustFix
Dear Matthew,
Thank you very much for taking the time to leave us such a glowing review.
We are so happy to hear that you had a wonderful experience with JustFix from start to finish and that the service you received was exemplary, This is exactly what we want for you as a valued customer.
Thank you for the the five stars!
We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Great service and very polite and…
Great service and very polite and helpful engineer.
5 de dezembro de 2025
Opinião espontânea
Resposta da JustFix
Thank you very much for taking the time to leave us such a fab review.
Your JustFix journey matters to us and we are so happy to hear that you had a great experience, and that your engineer was polite, professional and helpful.
Thank you for the the five stars! We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Happy with Boilerpro
Boilerpro installed our boiler a few years ago and have serviced it annually ever since. Our engineer, Shane is very knowledgeable and thorough.
26 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Carol,
Thank you very much for taking the time to leave us such a wonderful review.
We are so happy to hear that you have had a great experience with BoilerPro powered by JustFix for several years now. Shane is a valued member of the team and he will be so pleased to hear this invaluable feedback.
Thank you for your ongoing, valued custom, and for the the five stars! We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
The booking system was quick and easy…
The booking system was quick and easy and someone was found and assigned to my job the same day. The guys who turned up were friendly and did a great job of fixing and sealing a new panel on the side of my bath. Would definitely use Just Fix again!
17 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Rob,
Thank you for taking the time to leave us such a great review. It means the world to us at JustFix.
We are super happy to hear that you had a great experience with our booking system, and that your fixers were friendly, efficient and did a great job. This is wonderful feedback we will pass on to them.
Thank you for the the five stars! We very much look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Annual boiler service
Just had our annual boiler service, as usual this was completed quickly and professionally. The engineer turned up on time and was very efficient as always.
19 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Paul,
Thank you very much for taking the time to leave us such a fab review.
We are so happy to hear that your annual boiler service was completed swiftly and professionally. So glad that your fixer was punctual and efficient: this is exactly what we expect to deliver for you as a valued customer.
Thank you for your ongoing custom, we really appreciate the five stars!
We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Perfect service
My call was answered by a friendly and attentive person who dealt with my request with kindness. The engineer came on time and fixed the problem quickly and efficiently. I cannot recommend this team high enough.
7 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Steve,
Thank you for taking the time to leave us such a wonderful review.
We are so happy to hear that you had a great experience with JustFix, starting with a call to our dedicated team and ending with your Fixer providing an exemplary service. We are so glad you were treated with kindness, this is exactly what we want, and expect for you as a valued customer.
Thank you very much for the the five stars and the wonderful recommendation. It means the world to our team.
We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Friendly plumber
Friendly, polite engineer. Did the job quickly and efficiently.
17 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear David,
Thank you very much for taking the time to leave us such a great review.
We are so happy to hear that you had a great experience with JustFix and that your Fixer was polite and efficient. This is exactly what we want, and expect for you as a valued customer.
Thank you for the the five stars! We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Would definitely recommend JustFix
Very happy with the service we received. Dion arrived and got on with the job with an understated professionalism that was much appreciated. He was thorough and honest when asked for his opinion.
The administrators who arrange the call-outs are efficient, respond quickly, are very pleasant and use text as well as calling which is really useful as it is not always convenient to answer a call or reply to a text, so the combination works well.
I would recommend JustFix and will definitely use them again.
13 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Gill.
Thank you very much for taking the time to leave us such a wonderful review.
We are so happy to hear that you had a great experience with JustFix; from your Fixer Dion's professionalism to the customer service and support received by our fantastic team who work so hard. This is exactly the journey we want and expect for you as a truly valued customer.
Thank you for the recommendation and the five stars! We are really looking forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Quick and efficient service Alan was…
Quick and efficient service Alan was extremely helpful and knowledgeable. Would defiantly recommend BoilerPro.
5 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Thank you very much for taking the time to leave us such a fab review.
We are so happy to hear that you had a great experience with BoilerPro powered by JustFix, and that Alan was extremely helpful and knowlegable. We will pass on your feedback to him.
Thank you for your valued custom and the the five stars! We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
The engineer arrived promptly and was…
The engineer arrived promptly and was very helpful. He quickly fixed the problem with the gas fire. He was very efficient, clean and tidy. A great job, thank you.
11 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Isabel,
Thank you very much for taking the time to leave us such a glowing review.
We are so happy to hear that your Fixer, Gurmeet arrived promptly and was neat and efficient. We are so glad you had a great experience with JustFix and we really appreciate your feedback,
Thank you for your valued custom and the the five stars! We look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care Team
Don’t turn up, unreliable and only allow good reviews
This is my second review as the company reported my first in an effort to get it removed. Booked an engineer to re-hang some integrated appliance doors. Told they would arrive between 8-12. Nobody arrived so I text the number given to report this. I received a call from someone who sounded like they were reading from a script, saying that the engineer had a family emergency. I tried to query why I wasn’t told this until 30 minutes after the time slot ended but the person spoke over me so much that I genuinely believed it was a recording or an AI programme! I put in a complaint and received another call to say the engineers previous appointment had overrun which again was strange as you would know this way before your next appointment. She said he was 50 minutes away. I then received a third call from a supervisor (by which time I had posted a review) she offered an appointment for 5:30pm that evening which was a Friday evening!! Who in their right mind would want a workman in their house at that time, bearing in mind we were also going out. I declined this and was told that if I took the review down, she would send someone on Tuesday between 9-12. I took the review down but as you can guess, Tuesday came and went and nobody turned up. I complained again and was told the job had overrun. By this time I’d had enough of this company, especially as I was being charged well over £100 for the first hour! I’ve since seen other negative reviews. I posted another review but the company responded saying I should have accepted the Friday evening appointment. They then reported saying my post was defamatory and requested it was taken down. Avoid. Unprofessional and only slowing positive reviews. I have shared elsewhere
I got the job done by a local handyman for £65!
4 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Jayne,
We pride ourselves on offering a transparent and efficient service for our customers and are very sorry that you have not had the experience that we want and expect on this occasion.
Unfortunately sometimes our Fixers are delayed or detained completing another job and we do let our customers know as swiftly as possible if this is the case. You were offered another time slot on the day of your original appointment, as we hoped that would be convenient to you. Which you rejected as it was a Friday, so we re-arranged your appointment for Tuesday. Your fixer was running behind schedule, for which we apologise. We were trying to call you regarding your fixer being late and to let you know he was on the way, but you did not want to speak to us.
Please be assured all our operatives are professional, valued members of staff and work as a team. Our customers are very important to us and we are always honest and they are never contacted using a recorded message via a script or an AI.
Your previous review contained untruths and was therefore removed by Trust Pilot. We do not have the authority to remove or control reviews but can flag up when they are defamatory.
As you are aware, you were not charged anything at all as we were not afforded the opportunity to assist you.
Wishing you the very best for the future,
JustFix Customer Care Team.
Trusted for more than 8 years
I've trusted BoilerPRO/JustFix with my boiler service for the past 8 years and I'm very happy with the service. They've taken good care of my boiler, never had any issue with it. The same gas engineer came for the last 3 services and he always gives good advice. The price is very reasonable too. I recommend this company.
5 de novembro de 2025
Opinião espontânea
Resposta da JustFix
Dear Alexis,
Thank you so much for taking the time to leave us such a lovely review.
We are so glad that you have had a long and happy experience with us. We are delighted your engineer has looked after your boiler perfectly for the last 8 years.
Your feedback means the world to us a truly valued customer, and we look forward to helping you for many years to come.
Thank you for the 5 stars!
Best wishes,
JustFix Customer Care team
1 st time using this company. Very happy will use them again.
Thank you so much great job. Jeff
2 de novembro de 2025
Resposta da JustFix
Dear Jeff,
Thank you so much for choosing JustFix and for leaving such a glowing review.
We are very pleased you had a great experience and look forward to helping you with all your home maintenance needs in future.
Best wishes,
JustFix Customer Care team.
Terrible
Terrible. Wanted a simple job of fixing an internal door. Guy turned up wanted 3 hours pay for a 20 minute job. I got charged over £120 for call out. Cancelled the job as would have cost hundreds more to use them. Got it done for £130.00. Never felt so ripped off in my life. Would never use again. What an unbelievable “service”. Shocking.
26 de outubro de 2025
Resposta da JustFix
Dear Mr Whale,
We are very sorry to hear you had a disappointing experience on this occasion. We really do value your custom and your journey is very important to us.
Having reviewed the notes specific to your job, I can see that you were given two clear and thorough options with regard to the fixing of the door. The first was a quick fix solution that could have been completed in the first hour and the option of a replacement. Unfortunately you did not wish to proceed with either option.
We do charge a fee for the first hour as is clearly started on our website and in our terms and conditions, as you can appreciate, we need to pay the fixer for their time and expertise.
We do not have your number on our system unfortunately, just that of your tenant, and would love the opportunity to speak to you to rectify the situation. Please feel free call us on 0208 1266 222.
Best wishes,
JustFix Customer Care
Would use again
JustFix provided carpenters to replace my staircase bannister. The carpenters were friendly, efficient, and did an excellent job. Communication with the office was also seamless, with prompt responses and helpful information provided.
15 de outubro de 2025
Resposta da JustFix
Dear Tamsin,
Thank you for taking the time to leave us such a wonderful review!
We are very pleased to hear that you had a smooth and efficient experience with JustFix, and that your fixers provided a friendly service, professional workmanship & helpful information. This is exactly the experience we want for you as a valued customer!
Thank you very much for the the five stars and we look forward to helping you with all your home maintenance needs in the future.
Best wishes,
JustFix Customer Care Team
Stefano did an excellent job for us
Stefano did an excellent job for us. Very pleased with his work.
11 de outubro de 2025
Resposta da JustFix
Thank you very much for taking the time to leave us such a glowing review!
We are very pleased to hear that you had a great experience with JustFix and Stefano did an excellent job for you by providing professional workmanship.
We really appreciate the the five stars and look forward to helping you with all your home maintenance needs in the future.
Best wishes,
JustFix Customer Care Team
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