KAILAS Opiniões 85

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ci hanno messo 45 giorni per consegnarle anche a causa del capodanno cinese. Dopo la mia lamentela mi hanno restituito 10 euro per avermi fatto aspettare troppo. Le scarpe sono semplicemente eccezio... Ver mais

Classificada 4 em 5 estrelas

I love these shoes. They are beautiful, tactical looking, extremely comfortable on any terrain, very well made, and the BOA lacing system is amazing. Judging by the quality, I'm sure they'll last a l... Ver mais

Classificada 5 em 5 estrelas

El calzado superó mis expectativas, desde su packajing hasta el uso es hermoso, es el mejor que recuerdo haber comprado, mil gracias!

Classificada 5 em 5 estrelas

Perfect climbing pants! They're super stretchy and don't limit my mobility at all. The fabric is light weight, so I can climb in them during summer without overheating. I also like to wear them while... Ver mais

Informações sobre a empresa

Escrito pela empresa

KAILAS is a professional climbing and outdoor brand founded in 2003, now widely recognized for its high-performance trail running shoes, apparel, and gear. We specialize in ultralight, technical products designed for trail runners, climbers, and mountaineers, helping athletes move faster, lighter, and farther across challenging terrain. Driven by innovation and mountain-tested design, our trail running footwear delivers superior grip, durability, and comfort for long-distance races and daily training. Trusted by outdoor communities worldwide, KAILAS proudly partners with leading climbing and trail running organizations, and our award-winning products are recognized across the global outdoor industry.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

85 opiniões

5 estrelas
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Classificada 4 em 5 estrelas

I love these shoes but...

I love these shoes. They are beautiful, tactical looking, extremely comfortable on any terrain, very well made, and the BOA lacing system is amazing. Judging by the quality, I'm sure they'll last a long time. My only issue is the price. Are they worth that much money? Didn't even have my size {I'm a 10 1/2 US; had to get a size 10}. I can go on and on about the expensive boots / sneakers I own, but $370 for these? I chose to purchase them, they're awesome shoes,
But damn.

12 de março de 2026
Classificada 5 em 5 estrelas

The quality of these pants are perfect…

The quality of these pants are perfect I use them for trad climbing and sport climbing and bouldering the only down side I have with the pants are the turn up on them are to high it turns them into 3/4 pants on the picture it looks like they sit nice over the ankle and the pockets are not very deep at all my phone doesn’t fit in them when I am doing multi pitch climbing

16 de março de 2026
Classificada 1 em 5 estrelas

WORST EXPERIENCE EVER FOR ONLINE…

WORST EXPERIENCE EVER FOR ONLINE ORDERS. I STILL HAVEN'T RECEIVED MY EXPENSIVE BOOTS AND THE TRACKING HASN'T UPDATED SINCE 3/20/2026.

ALSO THERE IS NO ONE TO CALL AND THE ONLINE CHAT IS USELESS.

WILL BE LOOKING FOR A REFUND IF THE BOOTS AREN'T DELIVERED.

15 de março de 2026
logótipo da KAILAS

Resposta da KAILAS

Hi Anne,

We’re very sorry to hear about your experience and understand your frustration. We take these concerns seriously.

Please note that your order is being monitored closely. Occasionally, international shipments may experience delays or tracking updates may be temporarily unavailable. We encourage you to contact us directly at service@kailasgear.com
with your order number so we can investigate the shipment immediately and provide a resolution.

We sincerely apologize for the inconvenience and will do our best to ensure your boots are delivered promptly. Thank you for your patience.

Best regards,
Customer Service
Kailas Fuga International Dept.
Guangzhou Kailas Sports Product Co., Ltd.
Web: www.kailasgear.com

Classificada 5 em 5 estrelas

TEMPI LUNGHI MA NE VALE LA PENA

Ci hanno messo 45 giorni per consegnarle anche a causa del capodanno cinese.
Dopo la mia lamentela mi hanno restituito 10 euro per avermi fatto aspettare troppo.
Le scarpe sono semplicemente eccezionali sotto tutti gli aspetti, per chi fa ultratrail sono un musthave.

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Una gran zapatilla.

Aunque han tardado 34 días en llegar, estoy muy contento con las zapatillas. Entiendo que la pérdida temporal del paquete no es culpa de Kailas.
Las zapatillas tallan media talla más largas de lo habitual en otras marcas. Tienen muy bien ajuste y la alta amortiguación las hace muy cómodas. Pronto compraré otras Kailas.

10 de fevereiro de 2026
Classificada 5 em 5 estrelas

The shoes are great

The shoes are great. Light weight and comfortable. I’m taking it as a fashion item rather than a functional one and it pulled it off

11 de fevereiro de 2026
Classificada 1 em 5 estrelas

Extra fees are not listed on the purchase

I made a purchase of 3 items, and they sent them separately in two bags, so when they arrived in my country, I had to pay double taxes. I paid extra for fast delivery, and it took like two weeks just to be shipped; it's like a month, and I didn't receive the products. I just received the tax ticket from customs, saying that the bags arrive the country. The delivery from my country taxes me an extra 20 dollars per box for handling, so I ending payed like 100 dollar extra. I'll never buy again. with amazon only pay 20 dollar extra

27 de janeiro de 2026
logótipo da KAILAS

Resposta da KAILAS

Dear Customer,

Thank you for your feedback. We sincerely apologize for any inconvenience this has caused and understand that these unexpected fees can be frustrating.

Please note that import taxes and customs duties are not included in the prices on Kailasgear.com. As stated in our FAQ, Prices on Kailasgear.com do not include import taxes or customs duties. You may be required to pay these fees when your order arrives, depending on your country's import regulations.

Regarding the separate packaging, we want to clarify that this is because different products are shipped from different warehouses. We strive to process all orders as efficiently as possible, but sometimes this requires sending items in separate shipments.

We appreciate your understanding and thank you for your patience. If you have any further questions or concerns, please feel free to reach out.

Best regards,

Customer Service
Kailas Fuga International Dept.
Guangzhou Kailas Sports Product Co., Ltd.

Classificada 5 em 5 estrelas

Awesome Trail Shoe

I was waiting a little while to do this review till I had a little time on my feet in this shoes. After tonight I am convinced these are an awesome trail shoe in the snow and mud from the melting snow. Traction is really great, which is what I would expect or the Vibram Megagrip sole. What shocked me the most is when you are transitioning from trail to road and you run with these on a hard surface they feel like they are launching you forward with every stride. With that said, I’m not advocating for these on the road but I bet these will “rip” on dry trails. All in all an awesome shoe so far. Durability is still to be tested as I’ve only been running in them for about a month.

26 de janeiro de 2026
Classificada 1 em 5 estrelas

Terrible customer service & wrong sizing

Placed an order for the Fuga EX 330 shoes, which were in stock. They were shipped about a week later because the whole team was on a training camp! First parcel got lost or held up somewhere in China, so after contacting them about 2-3 days later they told me another parcel will be sent. Eventually after almost 2 months I received the shoes but due to their faulty sizing on their website, the shoes were too big. My foot is 273-274mm and according to their website I need to wear a size 44, which was totally wrong. I sent them an e-mail about returning them and a reminder a few days later and till this day (a month later) I never got a reply.
Luckily I managed to find someone and trade the shoes here in Greece and it ended well for me.
Would never ever consider to buy their shoes again, no matter how good they are, just because of their terrible customer service.

18 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Muy buena

Como marca, la calidad de los tennis que compré está increíble, he corrido ya varias veces con ellos y de lo mejor que he tenido. Kailas 330, agarre increíble, comodidad y estabilidad muy buena. Sin duda es un tennis muy bien diseñado y se ve de muy buena calidad.
Lo que si recomiendo es que en cuestión de envíos sean más específicos de las opciones que puedan tener los clientes.
A mí me tardaron mucho en llegar, tarde 2 semanas para resolver y otras 3 para que me llegaran.
Entiendo que los temas de impuestos y envíos no estén en las manos de la marca. Pero si deberían de ayudar al cliente a resolver más rápidamente.
Lo que sí es que valió la pena la espera. Solo que me da miedo comprar directamente en la paguina por cuestiones de envíos, yo soy de México.
Lo que voy hacer es antes de comparar preguntar

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

top notch

This vest is top notch. It has 12 different pockets for all your storage needs, the dial is perfect for fine tuning your fit, and the vest rides very nice while running. This has quickly become my go to vest an with all the color options I’ll be sure to buy a few more

9 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

KAILAS FUGA 330 & PRO 4

J’ai commandé 2 paires de KAILAS FUGA EX PRO 4 et EX330. C’est du grand made in CHINA. Chaussures de très bonne qualité avec un excellent maintien du pied, laçage précis, le mesh robuste, un vrai pare-pierre et une semelle avec un super accroche. Seul petit bémol je trouve la poche sur la tige un peu petite pour ranger les lacets. La FUGA 330 utilisée sur l’Échappée Belle 2025 avec 150km de roches et de cailloux. La chaussure a fait le taf et n’a pas bougée. Le service KAILAS est hyper réactif par mail et nous aide à faire le bon choix. Délai de livraison FRANCE 7j ouvrés en moyenne. Je pense faire ma saison 2026 avec KAILAS. Longue vie à KAILAS

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very responsible and prompt customer service as expected of a high quality product

Was an international customer that ordered a size slightly too small. They have different options available for refunding international customers that are very accommodating. Was honestly a pleasure and surprisingly easy to be helped by the Kailas customer service, most are not as easy to work with especially for international customers.

7 de agosto de 2025
Opinião espontânea

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