Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS WEBSITE! This company is operating a subscription scam. I made a ONE-TIME purchase in December, and they silently enrolled me in a hidden "autoship" program without my consent... Ver mais

Classificada 4 em 5 estrelas

First: I really like the route kandy goes and it seems to me they have decent experiance. Unfortunately so far it is pretty much supplement & fashion based, but i hope there comes more stuff/temp... Ver mais

Classificada 1 em 5 estrelas

literally could have made someting better with chat gpt. awful product. However obviously marketing is on point becuase i was targetted and broguht it. imagine what they could do if they actua... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They are reselling awful Canva templates while claiming to have a SATISFACTION guarantee, and then refusing to honor it. This is factually advertising fraud. I'm reporting them to 3 different consum... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de Marketing

Escrito pela empresa

Kandy is an agency that builds and scales e-commerce brands. We've generated over $250M+ for ourselves and our clients with paid advertising, creatives, email marketing and CRO.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

60 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

total scam..

total scam... There are no templates. I contacted support 5x, no replies. Their merchant company is located in Lithuania, which is another red flag.

25 de março de 2025
Classificada 1 em 5 estrelas

Bought a creative package and never got…

Bought a creative package and never got it

Their links dont work, sent multiple emails last week, still nothing.

Either 1. they have extremely terrible customer support or 2. they just dont actually have the product and bank on people not charging it back on their card.

I used a credit card so will easily get my money back, extremely disappointing to say the least.

31 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They Are No Shippers Beware

I placed an order never received the product. I contacted their email no reply. Unfortunately after payment you receive a link to a quiz instead of getting the digital assets.

I will despute it through bank and report merchant to Shopify. I advice everyone to do the same. If do not receive full refund response Order #KA9044.

If refunded I will remove and update my review and view.

27 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT PURCHASE! SCAM!

DO NOT PURCHASE!! SCAM!!! Good reviews are FAKE!!!
They will charge your card month by month. Forwarded to Financial Crimes Investigation Service of Lithuania!!!

28 de fevereiro de 2025
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Gino,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We'd be happy to provide you with a full refund if you send us your order number.

Best regards,
Kandy Team

Classificada 1 em 5 estrelas

FRAUD!!! DO NOT PURCHASE

I purchased a $67 ad creative bundle and the confirmation email contained two download links that took me through a marketing quiz and then to a Notion page with no download links to the product.

I then booked a call with their team through the quiz function, and the organiser - Aistis Matulaitis - cancelled it straight away with no explanation.

I then wrote to their customer service team requesting a refund for the product I paid for and did not receive and have not heard back from them.

I will be pursuing this with Shopify and my bank.

Avoid Kandy for Scale AT ALL COSTS.

5 de fevereiro de 2025
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Mitch,

We’re extremely sorry to hear that you were unhappy with your experience. Providing excellent customer service is our top priority, and we regret that we didn’t respond to your inquiry as quickly as you expected.

To clarify, we received your email only three hours ago, and our team simply hadn’t had the chance to reply yet. We sincerely apologize for any frustration this caused. In the meantime, we’ve provided you with access to your product and would also be happy to issue a full refund.


Best regards,
Kandy Team

Classificada 1 em 5 estrelas

unstructured content

I thought I was going to find much more powerful content. I find unstructured, low-level content. I try to connect with the support team, and with no response. Before buying, please take a good look at the content and support team.

25 de janeiro de 2025
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Jorge,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We've taken the liberty to refund your order, and hope that you find other products that suit your needs better!

Best regards,
Kandy Team

Classificada 1 em 5 estrelas

Its a pure scam

Its a pure scam.. I bought a package of creatives and recieved a confirmation mail + "download link" after clicking on the download link you have to surpass a survey, annoying but allright. After this you get redirected to notion where you supposedly can download the creatives package but i dont have access to it..

I messaged the Support Team that i need access asap or i have to cancel my order, respond came quick in the first place from maria but she just sent me the same link and i still wasnt able to download anything due to missing access..

Messaged the support afterwards several times, never recieved a response.. Quite sad - will go through american Express and shopify payments to try to get a refund.

My Order Number is KA7937, i either want a full refund or access to the creatives..

Really sad.

Kindest Regards
D.

31 de janeiro de 2025
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Mermin,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We've taken the liberty to refund your order, and hope that you find other products that suit your needs better!

Best regards,
Kandy Team

Classificada 1 em 5 estrelas

Do not buy

They made a great marketing and landing page, but templates don't follow that value.

5 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dont trust them

Don’t buy their Canva templates. A lot of the templates were repeated, support is terrible and I’ve been chasing them for weeks, the product page said it included story graphics but I can’t find them and support aren’t even responding.

Super disappointing

16 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely rude and unprofessional

Extremely rude and unprofessional. I am in Australia and tried to book in a call to discuss prices and services. The only available times are around 9pm to 3 am Sydney time. I missed the first two calls as the kids were crying a and the call was at 10pm. I finally found a booking at 6:30pm and they cancelled my call and sent me a rude email. Judging by the reviews on trust pilot, I'm glad that happened as I hadn't read these reviews. My recommendation is to STAY AWAY

30 de outubro de 2024
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Bishoy,

Unfortunately since you hadn’t shown up to 2 calls you had already booked, and did not inform us before hand or after either, we took the decision to cancel the third call, as we have many meetings in place and cannot continue giving out time slots for partnerships for someone who repeatedly does not show up and does not value our time.

Kind regards,
Kandy Team

Classificada 1 em 5 estrelas

Fraud

They are reselling awful Canva templates while claiming to have a SATISFACTION guarantee, and then refusing to honor it. This is factually advertising fraud. I'm reporting them to 3 different consumer protection agencies for it. I could care less about the money, but not only are they frauds, their support team is garbage too (yes you, Maria) so karma comes around.

You can get the same Canva templates (actually double) for cheaper elsewhere... but they really are bad templates so I wouldn't suggest even doing that.

12 de setembro de 2024
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Hey Cole,

sorry to hear about your unpleasant experience, but the templates you've received have been created by us, and the company you've provided as the "original" seller that you've purchased from, we've reported to Shopify for copyright infringement.

We've also issued you the refund you've asked for, as you provided a legitimate reason for wanting your money back, and showed us the company that had stolen our intellectual property, like we'd asked.

All the best,
Kandy For Scale

Classificada 1 em 5 estrelas

Selling an unfinished bad product

Poorly made templates. I use Figma so I bought the 500 static ads pack but it turns out that 3/5 packs aren’t event available for Figma yet, why even sell and market a product that is not finished? You will just get disappointed customers like myself. The templates aren’t event similar to the actual template examples and as many other reviews says they can’t be edited and most of them are images. Also terrible layout for figma, my guess is that you just took all the canva templates and converted them to Figma, couldn’t even take the time to make them decent for Figma, and still almost no templates available. Would not recommend, tbh. You can make better templates yourself

19 de outubro de 2024
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Rasmus,

Sorry to hear that you were unsatisfied with our product. In our landing page, we inform which packs of templates are both Canva & Figma, and which one’s are still in progress regarding the Figma version.

However, we understand that it might be harder to notice that and why you’re unsatisfied, so we’d be happy to give you a refund as stated in our policy. Just contact our customer support with your situation and order number.

Kind regards,
Kandy Team

Classificada 1 em 5 estrelas

Terrible product the templates are…

Terrible product the templates are trash. Some of them don’t even work properly and I’m not talking about the examples. Some examples don’t even have an editable option. There’s so many repeats that you’re not getting what you paid for. This is for someone with absolutely zero experience.

5 de setembro de 2024
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Hello,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that our products are easy to use and good quality.

We'd be happy to provide you with a full refund if you send us your order number.

Best regards,
Kandy Team

Classificada 1 em 5 estrelas

Difficult to use and none of my emails…

Difficult to use and none of my emails have been returned. I wish I didn’t purchase!

28 de setembro de 2024
Opinião espontânea
logótipo da Kandy For Scale

Resposta da Kandy For Scale

Dear Christa,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We'd be happy to provide you with a full refund if you send us your order number.

Best regards,
Kandy Team

Classificada 5 em 5 estrelas

The real deal

Been with multiple marketing agencies with my brand and I can certainly say these guys know how to work. Went from zero to almost 8 figures with these guys in almost 1,5 years.

Other agencies I have been with are not available in the evenings or during the weekend. Kandy are almost 24/7 available which is a big advantage when running ads online since we are not in a 9 to 5 business.

And most importantly: they know how to actually scale. Lots of agencies have had success in the past and what not, but actual results in 2024 are rare.

23 de setembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais