karta.io Opiniões 

29
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve been using Karta for about three months now, and I’m really impressed. The setup was smooth — I issued my virtual card in minutes and have been using it without any problems. Transactions go th... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I think that not enough transparent information was provided before registration. It seems to be focused only on increasing the number of customer registrations and getting investment. Not to mention... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Registration was very easy and fast via telegram. Then card creation and approval took minutes. I then transfered usdt an payed with the card and it was seemless. In addition the fees are very good wh... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They are dishonest by not stating specifically that US citizens are not eligible and will likely fail KYC if they try to verify. Per the "Agreement"; "Under Terms: "You attest that you are not a... Ver mais

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Informações de contacto

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3,5

Aceitável

TrustScore: 3.5 em 5

29 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

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3,5

Todas as opiniões

(29)

21 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

so far so good

so far so good, haven’t had any issues with it so far! their customer support is pretty quick to respond and proved to be very useful. i’m starting to really think about getting their physical card bcs of how good looking it is

4 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a scam

This company is a scam; if any of your clients make transfers, they hold onto the funds, and even after you submit documentation or a formal request for a return, they keep your money. Do not open an account and do not fall for this scam

14 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Deposit not credited after 48 hours and limited communication

I transferred 280 USDT to my Karta account and the transaction was successfully confirmed on the blockchain.

After contacting support, I was first directed through an AI chatbot and then escalated to a human agent. I was informed that their provider was undergoing unscheduled maintenance and that top-ups and transactions were affected.

The issue is that my funds remain unavailable, and I have not been provided with a clear resolution timeline. I rely on these funds for payments, and the lack of transparency regarding when the service will be restored has been frustrating.

I understand that technical issues can occur, but customers should receive proactive updates, estimated resolution times, and timely access to their funds.

I will update this review if the issue is resolved satisfactorily.

8 de junho de 2026
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Hi Harry,

We’re really sorry for the experience and for the inconvenience caused.

You’re right that the situation is frustrating. One of our providers is currently experiencing technical issues affecting top-ups and transactions in the Business app. We also want to clarify that this issue only affects the “Freelancer” company type — all other Karta services and directions are operating as expected.

Our team has already offered you an alternative solution, and you can also withdraw your funds at any time if you prefer not to wait.

We understand that clearer communication and more proactive updates are important, and we’re sorry this was not handled as smoothly as it should have been. We truly apologize for the inconvenience and appreciate your patience while the provider works on resolving the issue.

Classificada 1 em 5 estrelas

Big red flag

I provided my Canadian passport to verify my identity. During the verification process, the Karta app displayed a message stating that my passport had already been used on another account and, as a result, my identity could not be verified.

I have never shared my passport or identification with anyone, nor have I used it to create or verify any other account. Concerned by this message, I contacted customer support to report the issue and request assistance. Unfortunately, I have not received any response.

As of today, despite contacting support, I have been unable to obtain an explanation as to why my passport is being flagged as associated with another account or how this issue can be resolved. Given the potential implications for identity security and account access I would like this matter clarified.

28 de maio de 2026
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Hi Frederic,

Thank you for sharing your concern. We understand why this message may have felt alarming, especially when it relates to identity verification.

We checked your case and can confirm that our support team has already reviewed it and provided the relevant information in the support chat. According to our records, you previously registered with Karta on October 30, 2025 and successfully completed the verification process, , including the required identity and biometric checks. It looks like the recent attempt was made from a different Telegram account, which is why the system detected a duplicate verification.

For security and privacy reasons, we cannot share detailed account or verification information publicly here, but we have already reached out to you again via email. We’ll be happy to help you transfer access/verification from your previously verified account to your current Telegram account.

We’re sorry for the confusion and are ready to help you resolve this directly.

Classificada 5 em 5 estrelas

5 month user

I am using this card more than 5 months, and I didn't met any troubles during this months. Fees are high, comparing to other services, hope they will solve it, but you get pretty good product for this money. Just tested cash withdrawals and it also works well. Waiting for physical card)))

4 de março de 2026
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you for your feedback! We’re glad to hear the card and cash withdrawals are working well for you.

And yes — the physical card is coming soon! Thanks for using Karta! 💚

Classificada 5 em 5 estrelas

So far so good

I have been using it for almost 2 months, Invited a lot of my friends and they have been using it too, I like the fact that you can spend crypto anytime anywhere in the world. I have been in egypt lately, and everything is very smooth and you can pay anywhere, I honestly had some declined payments due to "Suspected Fraud", but I believe this is from Google pay side.

26 de janeiro de 2026
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Hi Mohammed!
Thanks a lot for the 5 review and for recommending Karta to your friends - we really appreciate it 🙌
Glad to hear everything worked smoothly for you. The “Suspected Fraud” declines usually come from Google Pay’s side, you're correct.
Thanks for being with us! 💚

Classificada 5 em 5 estrelas

Amazing app!

Amazing app!
I started using the app several months ago and have already invited over a thousand people. No problems so far, and I recommend it to everyone, support team is Available daily and they reply fast
Thank you karta

2 de agosto de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you so much for the kind words, Lazlie! and for recommending Karta! 🙌
We really appreciate your trust, support,and your feedback.

Classificada 2 em 5 estrelas

I think that not enough transparent…

I think that not enough transparent information was provided before registration. It seems to be focused only on increasing the number of customer registrations and getting investment. Not to mention the high lower limit and fees. There are already much better alternatives. This platform does not create any added value. I regret doing this as soon as he approves my account or not. There is no "account closure" option. If you register, they own your data forever.

22 de novembro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you for sharing your feedback — I understand your concerns.

Just to clarify: we are not an investment company. You signed up for our B2B product, which is designed for issuing corporate cards and managing company spend.

Regarding account deletion: you are right, there is currently no in-app button to close the account from your side. However, we always delete accounts upon customer request. Sometimes the process takes a bit longer on our end, but once the deletion is completed, all your data is removed, and we will notify you immediately via email.

Sorry for the inconvenience, and thank you for your patience 💛

Classificada 5 em 5 estrelas

Super smooth process and seamless top…

Super smooth process and seamless top up/purchasing. The card may have some issues on older PoS systems, but works like a charm for 97% of my purchases. Average forex conversion fees comes to usually 2.7% all in all. Highly recommend!

1 de novembro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you so much for the great review 💛
Glad to hear everything works smoothly for you! Older POS terminals can sometimes cause issues, but overall the card should work fine.

If you ever need help — just contact our support inside the app and we will be happy to assist!

Classificada 3 em 5 estrelas

Verification is pain

Verification is such a pain! I’m a new user and started getting ads from Facebook, so I decided to sign up. But I accidentally registered on the wrong site — I went to app.karta.io instead of personal.karta.io. After verifying everything, I somehow ended up in business mode, which I don’t want.

Then, I went to personal.karta.io, which redirected me to a Telegram bot. From there, they asked me to verify again — but this time, I got an error saying my profile is “another profile.” What?? Even with the same phone number, they can’t figure it out?

To make things worse, there’s no option to delete my account on app.karta.io, and now I can’t even use personal Karta. The whole process is super confusing. Help!!

13 de novembro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Hi! Thank you so much for your feedback — it’s really helpful for us 🙏
You’re absolutely right: registering on the business site (app.karta.io) instead of the personal one can create this conflict, and we’re already fixing it. We’ll also update our ads so they lead directly to the Telegram app, not the business site.

Please write to us at personalsupport@karta.io
— we’ll:

- remove the business account that was created by mistake

- help you finish your personal registration right away 💛

We’re here to get this sorted for you as fast as possible.

Classificada 5 em 5 estrelas

Everything is super

Registration was very easy and fast via telegram. Then card creation and approval took minutes. I then transfered usdt an payed with the card and it was seemless. In addition the fees are very good which is 1.5% per card purchase. I loved also that we can deposit using polygon network which has very cheap fees. Very convenient and useful hopefully they will keep providing their good service on the long term.

25 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you so much for your kind words! 💛
We’re really happy to hear that your experience with registration, card setup, and payments went smoothly.

Classificada 4 em 5 estrelas

Good app KARTA

Good app, I like that i can spend USDT directly with the card, no need P2P.

10 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thanks for your feedback! 💛 Glad you enjoy spending USDT directly — that’s what Karta’s all about! 🚀

Classificada 5 em 5 estrelas

Karta

So far, so good (for now) 👍🏼

21 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thanks for sharing! 💛 Glad to hear things are going well — we’ll keep it that way! 🚀

Classificada 4 em 5 estrelas

I found the interface to be very…

I found the interface to be very user-friendly and intuitive, and support quickly helped answer my questions.

19 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you! 💛 We’re happy you liked the interface and our support team — we’re always here to help! 🚀

Classificada 1 em 5 estrelas

USA citizens not welcome.

They are dishonest by not stating specifically that US citizens are not eligible and will likely fail KYC if they try to verify.
Per the "Agreement";
"Under Terms: "You attest that you are not a United States citizen, and that you are signing up for a card that is intended for those outside of the United States."

USA citizens need not apply.

18 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you for your feedback!
You’re right — at the moment, Karta Personal isn’t available for U.S. citizens, and we do mention this in our Help Center and Terms. We truly appreciate your understanding and are actively working on expanding supported regions in the future.

Classificada 5 em 5 estrelas

New user

I’ve been using Karta Card for about a week, and so far it’s working really well. The kyc process was quick, and funding the card with crypto was simple. I’ve made a few online purchases with no issues. The app is clean and easy to use.

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have crypto and I need to find a way…

I have crypto and I need to find a way to spend it. That’s very helpful way to release it.

1 de agosto de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you for sharing this! 💛
We’re happy Karta helps you easily spend your crypto in everyday life — that’s exactly what we’re here for.

Classificada 5 em 5 estrelas

Great platform for virtual card payment

Great platform for virtual card payment

Very convenient system. I paid with crypto and everything went through instantly. No need manual conversion and everything is super simple!
I'm really excited with this platform

14 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you so much for your kind words! ⚡️
We’re thrilled to hear everything went smoothly and that you’re enjoying how simple it is to pay with crypto. Your support means a lot to us!

Classificada 5 em 5 estrelas

well works, not much features

well, i have no issues in general.
to up works, payment works
there are not much features, like.. I've to have cash out
Yet, the ones which exist work without issues, kappa.

KYC and rules are same as everywhere
using for two month now

14 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thanks for the honest feedback! We’re glad everything works smoothly for you. More features - including cash out - are already in progress, stay tuned! 🚀

Classificada 5 em 5 estrelas

Easy Onboarding. Low fees.

My favorite card for everyday spending and traveling! It's so easy to use Karta, it's like magic, cause I can top up my balance with stablecoins. No need to do P2P and have a local bank card! Respect guys!

14 de outubro de 2025
Opinião espontânea
logótipo da karta.io

Resposta da karta.io

Thank you! Glad to hear Karta makes your trips and everyday spending simple - that’s the goal! 💛

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