Lovely quality, and always gets a comment! Had a little trouble with using, getting refund on a gift card, but it was sorted out eventually. Beautiful clothing, and very well made.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Made a complete muddle with my order and gave the wrong delivery address - it was all sorted instantly and arrrived very quickly .
Very impressed with the whole KB experience. My jacket arrived really quickly and was beautifully packaged. I even had a hand written note. Can't wait to wear my new purchase. Thank you Kate.
My favourite special dress! Lovely lightweight fabric, perfect for spring, summer (obvs not on the hottest days-long sleeved!) The contrasting red trim on the pockets and collar & button holes rea... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A considered, multifaceted, everyday wardrobe - designed for life, by Kate.
Informações de contacto
Reino Unido
- hello@katebarton.co.uk
- katebarton.co.uk
4,7
Excelente
186 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As always fabulous
As always fabulous. Would love workwear trousers in leg lengths... any chance?
Thanks for such lovely fashion
26 de fevereiro de 2024
Resposta da Kate Barton
Dear Sarah,
Thank you for your lovely review.
We will pass your comments on to the Design Team about the leg lengths.
We are always looking for customer feedback to help us improve the range we have.
Many thanks and kind regards,
The Kate Barton Team
Great Shopping Experience. Lovely Quality
Great Shopping experience. Service amazing. Delivery quick returns amazingly quick. Love my purchases.
23 de fevereiro de 2024
Resposta da Kate Barton
Dear Emily,
Thank you for your positive feedback and review.
We hope you enjoy wearing the Workwear Trousers and Molly Shirt you ordered.
Kind regards,
The Kate Barton Team
Resposta da Kate Barton
Dear Claire,
We were upset to see that the Molly shirt didn't work for you. Hopefully there are other styles in our collection that might work.
If you need any help with styles or if we can answer any questions, please do get in touch.
We don't get too many poor reviews, so when we do, we are really keen to try to rectify things!
Let us know if we can help in any way.
Kind regards,
The Kate Barton Team
Delightful well-made clothes delivered…
Delightful well-made clothes delivered on time. Exactly as they look on the website, good sizing advice. I love everything I have bought.
19 de fevereiro de 2024
Resposta da Kate Barton
Dear Deborah,
Thank you for taking the time to write a review for us.
We are so glad to hear that you are happy with your order and that the sizing advice was good.
Enjoy wearing your dress.
Kind regards,
The Kate Barton Team
Favourite designer.
As always, lovely fabric and beautiflly made. This is the second dress I've boght in this style and I cant wait to wear them.
19 de fevereiro de 2024
Resposta da Kate Barton
Dear Kate,
We are happy to hear that you came back for another dress in the same style.
Enjoy wearing it when the weather cheers up.
Kind regards,
The Kate Barton Team
Lovely dress arrived quickly
Lovely dress arrived quickly
Good communication
19 de fevereiro de 2024
Resposta da Kate Barton
Dear Nicola,
We are glad to hear the dress arrived quickly and the communication was good.
Enjoy wearing the pink floral to brighten up you day.
Thank you,
The Kate Barton Team
Lovely products and great customer…
Lovely products and great customer service!
19 de fevereiro de 2024
Resposta da Kate Barton
We are so glad that you finally have both the jackets in the two colours and in the correct size. Thank you!
The clothes are high quality and…
The clothes are high quality and wonderfully made. Delivery was quick and straightforward.
19 de fevereiro de 2024
Resposta da Kate Barton
Thank you for sharing your experience with us, and we hope you enjoy wearing your shirt.
Service was quick & easy and I love my…
Service was quick & easy and I love my new corduroy pattern shirt. It is a perfect fit.
19 de fevereiro de 2024
Resposta da Kate Barton
We are pleased to hear that the shirts fits you well and you were happy with the service.
Beautifully made clothing which fits…
Beautifully made clothing which fits well.
19 de fevereiro de 2024
Resposta da Kate Barton
We are so glad that you like what your ordered and it fits you well.
I ordered the wrong size
I ordered the wrong size - amazing turnaround with correct size - so impressed.
17 de fevereiro de 2024
Resposta da Kate Barton
Dear Karen,
Thank you for posting a review and your positive feedback.
Please let us know if you have any further queries or questions?
We look forward to seeing you again.
Kind regards,
The Kate Barton Team
Lovely dress
Lovely dress, cut is quality, tho did arrive creased (would be my very small gripe) otherwise a beautiful item!!
18 de fevereiro de 2024
Resposta da Kate Barton
Dear Sam,
Thank you for taking the time to post a review and the valuable feedback about the condition of your dress on arrival.
We will make sure that our warehouse are aware of this to prevent this happening again.
Thank you for your time.
Kind regards,
The Kate Barton Team
Beautiful Berry cord dress
Beautiful Berry cord dress. Frilled neckline & cuffs. Delighted. And it has pockets! ♡
12 de fevereiro de 2024
Resposta da Kate Barton
Dear Katherine,
Thank you for taking the time to write a review and tell us that you like the pockets.
Kate always likes to add pockets, as she knows ho much she needs them.
Thank you again.
Kind regards,
The Kate Barton Team
Lovely quality clothing in unique styles
15 de fevereiro de 2024
Resposta da Kate Barton
Thank you for your review Morag. We look forward to seeing you again soon.
Utterly fed up with items being out of…
Utterly fed up with items being out of stock. I understand the pressures small businesses are under but this is just silly. Waiting for six weeks for an email to say a pinafore dress is now in stock again only to find out two days later all sizes are sold out again. It doesn't really make any sense at all.
25 de novembro de 2023
Opinião espontânea
Resposta da Kate Barton
Dear Lorraine,
We're genuinely sorry to hear about the frustration you've experienced with our inventory situation. We completely understand how waiting for an item, only to find it sold out again days later, can be incredibly disappointing.
As part of our commitment to sustainability, we take pride in our small production runs. While this approach has environmental benefits, we're aware that it has caused issues with consistent stock availability.
We acknowledge the challenges we face as a small business, and we're actively working on improving our inventory management to prevent such instances in the future.
Thank you and we appreciate your feedback.
Best regards,
Kate Barton Team
Excellent service and top quality clothes!
I ordered a couple of items, sadly one of them didn’t suit me. I somehow managed to return to the wrong place. Customer services located where it had ended up and refunded me, they responded immediately whenever I contacted them and I was really grateful how efficiently it was sorted.
The quality of both items was absolutely top notch and I have so many compliments on the top I kept. I will certainly continue to shop here and would hesitate to recommend to other people…
6 de outubro de 2023
Opinião espontânea
Resposta da Kate Barton
Hello,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that, despite a little hiccup with the return, our customer service team was able to locate the item and process your refund efficiently.
It's wonderful to know that you found the quality of our items to be top-notch and that you've been receiving compliments on the top you kept. We truly appreciate your kind words and your recommendation.
Customer satisfaction is our priority, and we're grateful for your understanding and support.
If you ever have any further questions or need assistance, feel free to reach out. Thank you for choosing to shop with us!
Best regards,
Kate Barton Team
Kate Barton deserves encouragement and…
Kate Barton deserves encouragement and were it not for the slightly misleading sizing chart, and one review saying “love the lining” on an item which in UN-lined (why hasn’t it been corrected?), I’d give them 5 stars for good communication, interesting styles, and endeavouring to please. Possibly slow to refund on a return made over 10 days ago but am optimistic.
28 de setembro de 2023
Opinião espontânea
Resposta da Kate Barton
Dear Rosemary,
Thank you for your valuable feedback. We appreciate your positive remarks on our communication and unique styles. Your observations about the sizing chart and product review discrepancies are duly noted, and we're committed to addressing these issues promptly.
We apologise for any delay in the refund process. Please be aware that, while we're actively working to improve this aspect, refunds may take up to 21 days to process.
Your optimism is appreciated, and we look forward to serving you even better in the future. If you have further concerns, please reach out to our customer service team.
Thank you for choosing Kate Barton!
Best regards,
Kate Barton Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.